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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great experience as always at Ganley BMW, Cassie my..." Great experience as always at Ganley BMW, Cassie my service advisor always keeps me informed and takes care of everything. Everyone at the dealership is great to work with!
Business response:
Thank you for choosing BMW of Westlake. We appreciate your business and look forward to having you as one of our valued customers for many more years to come!
"Great Service, trade in offer was very fair. Great..." Great Service, trade in offer was very fair. Great follow up with training on using cars technology. Best car buying process so far and I hate buying cars
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.
"Fantastic dealership. Seamless purchase. Everyone I..." Fantastic dealership. Seamless purchase. Everyone I worked with were helpful and answered all of my questions. The showroom is large, expansive and clean. I have purchased or leased three cars from this dealership.
Business response:
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority. We are happy to hear that we met your expectations. Thank you for choosing BMW of Westlake. We look forward to having you as one of our valued customers for many more years to come!
"I have always been treated as a valued customer by..." I have always been treated as a valued customer by everyone at the dealership, especially Christian, my service advisor. The service rates are reasonable and just as competitive, or lower, than independent service shops I've used before and I know any repair parts are genuine BMW!
Business response:
Thank you, Ross! We are very happy Christian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"Friendly and courteous, work was done within expected..." Friendly and courteous, work was done within expected timeframe, updates were provided as needed and my car was returned as clean as it was when I dropped it off
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
"Cassie Thadeus has always taken care of me over the last..." Cassie Thadeus has always taken care of me over the last 9 years. No matter what I needed she and the service Dept was always able to fix my BMW. She has the knowledge about my car that I like and has always been correct with her advice and timing when my car will be perfect again. I am very happy with the service I receive from all at Middleburg Hts.
Business response:
It's fantastic to hear that Cassie has provided such outstanding service over the years! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Westlake!
"Great value, great services ...great people! We’ve been..." Great value, great services ...great people! We’ve been dealing with them from r a years. On our 5th car. Well worth the short drive. They make everything too easy.
Business response:
Thank you so much for taking the time to share your feedback with us, Richard. We love hearing from our repeat customers and are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
"very good people like doing business there very..." very good people like doing business there very friendly doing the work on tome and keep you updated about your car and they always have the loaner ready for you when drop you car love it
Business response:
We appreciate your business and our team looks forward to serving you again soon!
"Purchased a 2019 BMW X3 . It’s always a pleasure working..." Purchased a 2019 BMW X3 . It’s always a pleasure working with Steve David . We have purchased a total of 4 vehicles with him thus far . He is always professional, funny, knowledgeable and a delight to work with . He ensures my transactions are seamless and follows up with any services needed or requested on my behalf .
Business response:
Monica, Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. Congratulations on your new 2019 BMW X3! We're glad we were able to help, and we hope to see you again!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.