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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jimmy made the purchase of my X3M40 smooth seemless. I..." Jimmy made the purchase of my X3M40 smooth seemless. I have bought and leased many BMW’s over the years and Jimmy made this transaction professional and pleasant.
Business response:
Thank you, Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.
"Cassie & the entire team were all Exceptional! From start..." Cassie & the entire team were all Exceptional! From start to finish - they took care of getting my tire replaced in a prompt fashion! Thank You!
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Westlake.
"This was the best car buying experience I’ve ever had...." This was the best car buying experience I’ve ever had. Nez was a great communicator, took care of everything ahead of time, and got me in and out of the dealership with a great car at a very fair price. As a single mom, he accommodated my needs to create a very positive experience!! Ian and Mike were also both excellent to work with. Ian was very detailed and polite as he taught me all about how the car works and Mike was a genuinely nice guy who also streamlined th... read more
Business response:
Thank you, Jessy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!
"Jerry is knowledgeable, very easy going and made my..." Jerry is knowledgeable, very easy going and made my purchase easy. He sold my daughter a car as well and was helpful with her first car purchase.
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jerry and congratulations on your new cars! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
"Very pleased with my first visit to this location...." Very pleased with my first visit to this location. Service was great. Cassie was very pleasant and answered all of my questions. I will return and recommend to friends.
Business response:
Thank you, David, for your business and this review. We're happy to hear Cassie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"Cassie is the best.she has everything done and perfect...." Cassie is the best.she has everything done and perfect. I am very happy with the service and the quality of work that they do
Business response:
Thank you, Kevin, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
"It’s my favorite store! They always get me taken care of..." It’s my favorite store! They always get me taken care of right the first time! Cassie in service is an absolute rock Star and so is Steve the Manager.
Business response:
Jesse, Thank you so much for your excellent review! We are so glad that Cassie, Steve, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of Westlake. Please don't hesitate to reach out if you need anything else.
"This is my second time working with Jerry Mancini, and he..." This is my second time working with Jerry Mancini, and he is great. Quick process, and he found some additional discounts for my purchase! Thanks!
Business response:
Hello, We are very happy to have provided you with such a positive experience working with Jerry and our team! We sincerely value your business and look forward to your next visit.
"Our experience was wonderful! Ask for Jerry Mancini, he..." Our experience was wonderful! Ask for Jerry Mancini, he was so helpful!!! We were looking at a used Cadillac for our teen, and the deal was Great!
Business response:
Here at BMW of Westlake, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jerry, and it was a pleasure having you at the dealership. We appreciate your review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.