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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My sales person Ken Delk was excellent and made sure I..." My sales person Ken Delk was excellent and made sure I was completely satisfied with everything. From the beginning until the end, a great experience.
Business response:
Thank you so much for choosing BMW of Westlake! Congrats on your new purchase, and let us know if we can be of any more assistance!
"Jerry was referred to me by a family member for my first..." Jerry was referred to me by a family member for my first BMW purchase and I couldn't have been happier with my experience. The entire process was smooth and Jerry was professional and supportive throughout the purchase. I would highly recommend Jerry to anyone!
Business response:
Thank you for taking the time to share your thoughts on working with Jerry. We're glad to hear he and the team delivered such a great experience!
"Harry was very helpful during my recent X3 purchase. He..." Harry was very helpful during my recent X3 purchase. He was very knowledgeable about the car and provided clear instruction and training so that I felt comfortable with the available features.
Business response:
It's fantastic to hear that Harry provided you with great customer service while assisting you with the purchase of your new X3! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Westlake!
"Nez, is awesome! We worked together for about 8 weeks,..." Nez, is awesome! We worked together for about 8 weeks, finding the right car. He was never pushy and listened to my needs. Thank you!
Business response:
It's great to hear that Nez was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!
"My husband always took care of my car service, his recent..." My husband always took care of my car service, his recent passing from covid virus left me to reach out for assistance on my SUV Beginning with the first call I made to Middleburg BMW from the receptionist to . Christian who handled my service evaluation and coordination I could not have been happier. Thank you for great service. Diann
Business response:
Diann, thank you so much for your review, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
"The team did a great job. The work was quick and done..." The team did a great job. The work was quick and done well. Cassie was also super as always. She was great in helping me understand what I really needed to have done and why. She also alway has a great attitude. I really enjoy working with her.
Business response:
Heath, Thank you for taking the time to share your thoughts on working with Cassie and our team. We're glad to hear she delivered such a great experience!
"They have nice people that work there. It is very nice to..." They have nice people that work there. It is very nice to get free loaner cars. I just wish BMWs were not so expensive they have any work done on them.
Business response:
Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
"I wanted to say a big thanks to the folks at Middleburg..." I wanted to say a big thanks to the folks at Middleburg BMW for making my purchase of my vehicle smooth and pleasant. Greg did a great job locating the vehicle I wanted and bringing it to the Middleburg dealership. The transaction was the smoothest I've ever had purchasing a vehicle. And special thanks to the management for fixing the small issue with my front bumper to ensure I was 100% satisfied with my BMW. Definitely will buy my next one from these guys!
Business response:
Hello, Thank you for your business and this review. We're happy to hear Greg and our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new BMW! If there is anything we can assist you with in the future, please let us know.
"Painless car buying!! My experience with Nez was easy,..." Painless car buying!! My experience with Nez was easy, informative and truly positive. I felt very comfortable and respected through out the transaction, and I am so happy with my purchase! Thank you BMW of Westlake for having such a great staff.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.