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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Its always been a good experience " Been going there for over 5 years Kristina has been a marvelous service writer one of the best and is always very helpful and a very good person
Business response:
We really appreciate your continued business! If there is anything else we can assist you with, please let us know!
"Excellent Customer Service" I love BMW, the way it drives. And I love David Strassman and his team for their excellent customer service. Brandi in service is the best.
Business response:
Therese, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
"Prompt and thoughtful service" Rachel, Horacio, and BMW of Silver Spring have taken great care of me and my cars. I have never been so pleased with a dealership before. Clear and effective communication, and outstanding workmanship. I highly recommend!
Business response:
Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
"Bad credit but they work with me" have being looking for jeep grand Cherokee. It's was not easy but they work with me and give me what's best for me.
Business response:
We are glad we could help you in your search for a new Jeep! We do hope we can be of assistance again in the future. Take care!
"Kristina Rocks " Kristina Williams is without a doubt the best service adviser a have dealt with at any dealership. She always anticipates my need and takes care of me like family. When things do go wrong she is always quick with a solution. If you own a BMW HIGHLY recommend her.
Business response:
Thank you for sharing your response to Kristina's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!
"Call Dave Strassman for an exceptional car buying experience" I ordered a new BMW X3 through Dave. Initially, I was making inquiries through several dealerships and Dave stood out for his no-nonsense straightforward assistance. He gave clear answers to all my inquiries from the get-go, including pricing, without any of the usual car buying games. Being limited for time, I got the needed information from him through email without having to go in, and when it was time to pick up the car, he got me in and out at a record pace.... read more
Business response:
We're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Awesome experience Andy Alexis! " Since 2006, my husband and I have purchased 4 cars from BMW of Silver Spring and the experience has always been professional and exceptional. Andy - our sales advisor is extremely knowledgeable about the product and focuses on the “why” I wanted a car as opposed to trying to sell me something I don’t need. He offers suggestions on the packages based on my needs not what’s available. He is very courteous and makes me feel like a valued customer. We recently moved from the DMV area but will r... read more
Business response:
Thank you for your great comments about Andy! We sincerely appreciate your 12 years of business and look forward to your next visit! Take care!
"Strassman’s Awsome Customer Service!" I have no regrets with the purchase of my new vehicle! I’m loving it! Not to mention David Strassman was patient with me and didn’t rush me to make a purchase. He took his time with explaining to me all the pros and cons. I appreciate his honesty. He did the best he could at getting me an awesome deal. I will be returning and have referred family and friends to Strassman and this dealership.
Business response:
Hi, we are very happy to have provided you with such a positive buying experience! If there's anything further we can do for you, we are happy to help!
"Karen Herbert is top notch." We have now purchased 3 cars from Karen Herbert. Every transaction has been extremely professional and thorough.. The customer experience with her is always exceptional.
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.