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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"White Glove Customer Service" Special thanks Rachel Rhea for always providing great customer service! Her attention to detail and professionalism is unmatched. Been to several BMW dealerships in the DMV area to get my BMWs serviced and my experience at BMW of Silver Spring has always been nothing short of white glove treatment.
Business response:
We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Amazing service " I’ve worked with Andy Alexis for many years. In fact, I’ve purchased 5 BMWs from him. He’s attentive, responsive, creative and knowledgeable. He makes selecting and buying a car very easy. I am looking forward to buying my next BMW from Andy! He’s simply amazing.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We hope to see you soon!
"Fantastic Salesman" I would enthusiastically recommend Andy Alexis for any needs you have in buying a car. Not only is he professional in his manner, it is his practice to follow-up to assure your satisfaction. He is caring in his demeanor and determined in giving you great customer service!
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
"Excellent customer service" Kristina Williams has always demonstrated excellent customer service. I've been disappointed coming to this dealership staff is friendly welcoming and is always willing to help
Business response:
We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
"Outstanding Service!!!" Karen J Herbert, BMW Client Advisor, has helped me buy/lease three BMW's. She has vast knowledge of BMW vehicles and always provide stellar customer service. Great place to buy a vehicle!!
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
"Exceptional customer service!" Recognition no doubt can be undeserving, however it leads to great employees like Rachel Rhea. She is truly and assest to Dealership! Words cannot express the level and satisfaction we have for her service. There has never been a time where she disappointed us. Her attitude, care, and enthusiasm goes far beyond our expectations. Thank you for being authentic, but above all, AWESOME! - Seth and Jessica Ewoo
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
"Thank you for an outstanding service " Rachel Rhea in the Service dpt, Joe and Ron in the management are doing an awesome job. They all go above and beyond to make sure that the quality of service is beyond reproach. I have been bringing my car here for the past 10 years and I’ve always been satisfied with the level of service and cleanliness . Thank you to Rachel Rhea my service advisor she has been doing a tremendous job.
Business response:
Thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
"Great buying experience!!" This is my second vehicle purchased at BMW of Silver Spring, and Mr. David Strassman has given me nothing but the best customer service experience every time!!
Business response:
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! Safe travels!
"Great experience" Dave Strassman is a great resource for buying a BMW. He made the process very easy and much faster and more efficient than prior purchases we have made of BMW's at another dealership in the MD area. His insights that he shared resulted in me picking the right vehicle and the right options, and I am delighted with the choices. We ordered the car, and there were no surprises on timing, cost, functionality, etc. His walkthrough of the vehicle was informative and taught me new things that are great to know. Pe... read more
Business response:
We're glad to hear you had such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.