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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"David Strassman is an outstanding salesman" David Strassman is a great guy with boundless knowledge, patience, and sense of humor. He’s an outstanding salesman who helped me lease a great car.
Business response:
Hello, we're happy you found David to be so supportive during your experience here at BMW of Silver Spring. We sincerely thank you for the positive review, and look forward to seeing you again soon!
"Ron Askew was a courteous and professional salesman." Ron Askew was a professional client adviser and he was thorough. Although the process was long, he was always there to keep us informed on the status. Overall, i was very pleased with my purchase.
"Thanks Ron!" Ron was great to work with! I met with him not really sure about another X5 even though I was happy with it. Since I had made an appointment with him in advance, he had done his research and was prepared with some figures. He was seamlessly able to work out a similar agreement as I had had previously, making it very easy to say "yes!"
Business response:
Hi, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Max is a Fantastic Asset to BMW of Silver Spring" I purchased my first BMW from Elliott the Salesman in Rockville and I thought he was great until I went shopping for my second BMW. I felt like I was being pressured to buy something I didn't want and my requirements weren't being met after multiple conversations with Elliott the Salesman. I was really thinking about going to buy an Acura until I decided to take a chance and see what BMW of Silver Spring had to offer. When I went online I noticed BMW of Silver Spring had a m... read more
Business response:
Hello, thank you so much for your positive comments about BMW of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
"Ron Askew made my day" A heartfelt "thank you" to Ron Askew, an all-around good guy. Ron really was an excellent advocate for me and helped me get the Orange BMW i3 I really wanted. I never felt like he was trying to fast talk me. I couldn't have done it without you, Ron.
Business response:
Thank you for sharing your response to Ron's outstanding customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Reliable..." I had specific features I was seeking. Lonnie paid close attention and made a consistent effort to search and update me as those vehicles became available. There was never any pressure to purchase what was available vs. what I wanted. Thanks for your tireless efforts. Would definitely recommend Lonnie, and will return to this dealership.
Business response:
Cheryl, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day!
"Melvin is awesome" Ive been dealing with BMW SS and Melvin for 5+ years now. Super friendly, sets up my loaners before I get there and keeps me up to date on progress for repairs. I can email or call him to schedule as well. Very easy to deal with and keep my fleet of M3s up to date on warranty/recalls. Thanks Melvin, Eric W.
Business response:
Thank you for your kind words and this wonderful review! We sincerely value your 5 plus years of business, and look forward to your next visit!
"5-star Service!" I rarely, if ever write online reviews, but this is the exception. Eric Lovo and the team at BMW of Silver Spring provided 5-star service during my purchase of a new 2018 330i xDrive. I keep raving about the excellent car buying experience, because it truly was phenomenal and cannot be overstated. After serving overseas for five years, I was looking forward to buying a BMW upon return to the U.S. and had a very specific model and options in mind. I initially used the USAA Car Buying Service, but quickly got... read more
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We look forward to your next visit! Take care!
"Exceptional service! Makes me want to send more customers." I went to BMW silver spring with my sister in law to "just look" with no intention to buy yet. Desirea Jackson was very patience and took the time to show us some cars, we went out on a test drive and came home that evening with a new 2018 BMW X2. Jamie Dougherty worked with Desirea and both made us feel so special. I want to share this experience so everyone who is thinking of buying a new vehicle, please stop by and see them... you will go home a happy customer!
Business response:
Siu, thank you for sharing your positive experience and congratulations on your new BMW! We sincerely value your business and look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.