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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great Used Car Purchase experience" I worked with David Strassman on the purchase of my 2016 BMW i3. David met me at the dealership on his day off after spending a good amount of time on phone calls and texting regarding the car. He made the purchasing process as efficient as possible so I could spend at little time as possible dealing with paperwork. He also gave a very good overview of the car. All around good experience.
Business response:
Hello, thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please don't hesitate to reach out! Take care!
"Titanium Mazda.." Interested in car, car was sent to auction. I might have paid what dealership got to send to auction. Wish I had been advised or that I had the option, we might have come together on a price...
"Delvin makes you his top priority " I have recently purchased a new vehicle and had a good experience. Many times a service team can be the reason you come back to to do business. Delvin and his team geeeted me, took my concern and addressed it with ease. His attention to detail, timeliness, and profecionalism were 10+. His way to resolve and allow me to see clear options were without a doubt what sets the future tone knowing he cares about his and his teams level of work. Thank you for the great customer Service and great ... read more
Business response:
Hello, thank you so much for your positive comments about BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Great Experience" I had a fantastic experience working with Karen at BMW Silver Spring. My experience with this dealership continues to be the best! Thank you, Karen!
Business response:
Hello. thank you for taking the time to let us know how Karen did! If you're ever in need of more help, please let us know!
"Recently bought a new 530e with Len Familant" Recently bought a new 530e with Len Familant. I had a fantastic experience working with Len and BMW of Silver Spring. Highly recommend!! I will buy my next vehicle here as well.
Business response:
Congratulations on your new vehicle, Luke! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"Getting my Car Serviced" Brenton’s help is always kind, professional, and knowledgeable. He provides the information I need and stays in contact with me about my cars service.
Business response:
Hello, thank you so much for your positive comments about BMW of Silver Spring! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Another great experience!" Karen Herbert is awesome! Not only is she very friendly and knowledgeable, she is a wonderful listener who has the ability to ask relevant and precise questions in order to quickly understand the needs/goals/personality of the car buyer. Providing outstanding customer service is obviously her focus, and she goes above and beyond what is expected - in my case, promptly returning my numerous telephone calls to her on both the day of the car sale, and throughout the day on the day before; e-mailing r... read more
Business response:
Thanks for sharing all of the details about your buying experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Repeat Customer " BMW is Silver Spring has the best service and the BEST Salesperson. Tae Yeon is amazing! He is knowledgeable, professional and always interested in making his customers happy. He is by far the best salesman I’ve had during my years of buying cars. Make sure you check this place out and you MUST ask for Tae! You will never be disappointed! Thanks Tae for another amazing car buying experience!!! YOU ROCK!!! As for Service....ALWAYS ask for Brandi. She is efficient, thoughtful and always going above an beyond... read more
Business response:
Tracey, thank you for your kind review; we are happy to pass along your comments to Tae, Brandi, and the team here at BMW of Silver Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Knowledgeable sales staff - Desirea" Desirea was by far the most knowledgeable BMW salesperson I have dealt with. Desirea knew the most current incentives and was the most flexible about locating the vehicle that I wanted. Would definitely want to work with Desirea again in the future.
Business response:
Hi, thank you so much for your positive comments about BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.