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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"New car purchase with Eric Lovo at BMW of Silver Spring" I usually help my parents, an older couple with little car knowledge, when they purchase new vehicles. I worked with Eric Lovo when I brought my mother to purchase a new 4 series. Eric was very respectful, and displayed knowledge and patience throughout the whole process, both as he explained the car’s features to her, as well as locating the vehicle with the exact specifications and color combination that we desired—which I know wasn’t easy because we were very picky... read more
Business response:
We are glad to hear Eric provided you and your mother with a great buying experience! Your recommendation means so much to us and we're so happy to have earned it. We look forward to working with you again down the road! Have a great day!
"Great Experience! " Desirea Jackson made the experience enjoyable. She worked in our best interest as customers and made sure that we left completely satisfied with our purchase. Leading up the purchase (we live 3 hours away) she was in regular contact, assuring the process was seamless when we arrived. Further, she followed up with us afterward to ensure that everything was going well for us and our new purchase. Overall, this was a great experience and the staff was friendly and accommodating. We will definitely recommend... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Happy" Best car buying experience that I ever had. “ Ron Askew you’re the best” I love my BMW 2 series. If you looking to buy a BMW, Silver Spring BMW is place to go.
Business response:
We appreciate your positive review about your recent visit with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Great Lease Return and Purchase" Max was a great salespersons to work with. He helped me find the right car at a fair price without any of the pressures that often make car buying overwhelming.
Business response:
Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Silver Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!
"Great Customer Service" Eric and his team were very helpful in assisting us selecting our car. Eric was very knowledgeable about the car and took his time to explain all the features. Talk about great customer service...we would highly recommend him to our friends and family!
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. If you have any further questions, please don't hesitate to reach out! Take care!
"Great experience " My overall experience with the dealership has been great. My salesman Eric was very attentive and extremely helpful. I told him what I was looking for and the reasons why. He quickly found a vehicle that had everything I was looking for. He provided a very quick and enjoyable buying experience.
Business response:
Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!
"My experience was so nice I had to submit a review twice!!" Two words Ron Askew! He went over and beyond the call of duty, no ensure that I was satisfied with the service. I had forgotten a few important items in my trade and without notifying him, he intuitively gathered all items which looked important. In addition, there were items on the "we owe" you list, and he ensured that the service department scheduled the work in a timely fashion as well as provided some extras for having to come back to the dealer. I'm running o... read more
"Helpful, straightforward, and honest" Joanna and her team were incredibly helpful in advising me on how to close out a completed lease and purchase a pre-owned vehicle in the most cost-effective way. There was never any pressure and the entire experience was as stress free and easy as one could want. Great personal service. Highly recommended!
Business response:
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
"Pleasant experience" Thank you Ron Askew for your excellent service. Ron was very easy to work with. There wasn't that feeling of a salesperson being pushy or aggressive. During the sales negotiation process, he was very upfront, honest and sincere about what the dealer could and couldn't do so there wasn't this constant back and forth with the sales manager. He listened to my wants during the sale and tried to accommodate most of my wishes. I would highly recommend Ron for your BMW sales needs!
Business response:
Thanks so much for your positive feedback and recommendation of our team! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.