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BMW

4.8

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Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
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chetandbetsy's profile image
chetandbetsy 
12 years ago

Silver springs BMW is a very clean and welcoming dealership. Most BMW deialerships are but after driving to at least all in the Northern Virginia area stores I realized not all dealerships are created equal. Lonnie spoke with us on the phone before driving up as not to waist our time to go over the inventory and what was in stock. We had a pretty specific car in mind. He had the car just not the color. However he convinced us to drive out to the store. Lonnie and management gave us a great price on the car and on our trade-i... read more

Business response:

Hi ChetandBetsy- BMW of Silver Spring would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again ChetandBetsy and have a great day. https://www.facebook.com/BMWofSilverSpring 

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satishshah 
12 years ago

Kailash Joshi helped me a lot. He explained everything in detail I will recommend my friend to Kailsh I am very satisfied the way Kailash dealt with me 

Business response:

Thank you for your heartfelt response Satishshah. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Kailash lead you to your new purchase, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again Satishshah and have a great day! https://www.facebook.com/BMWofSilverSpring 

akshobya's profile image
akshobya 
12 years ago

Overall, it was a pleasant experience leasing a BMW from this dealership. Kailash was genuine and forthright, on the basis of which we quickly started moving to the next steps. Since it is my first BMW, I am hoping the car and the dealership would live up to its reputation in the long run as I drive more. For those who are looking to buy / lease a BMW, do consider the Silver Spring dealership. -Dev 

Business response:

Thank you Dec for taking the time to review us! BMW of Silver Spring strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Dev. https://www.facebook.com/BMWofSilverSpring 

rroberts2k's profile image
rroberts2k 
12 years ago

Kailash Joshi of BMW of Silver Spring provided me with the most enjoyable and oustanding car buying experience I have ever had in the nearly 50 years I have been purchasing new cars. He was professional, knowledgeable, and personal. I learned more about the excellence of BMW- the Silver Spring dealership and international company than I could have possible imagined. I am looking forward to buying another BMW in the future from Koshi. 

Business response:

BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new BMW. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! https://www.facebook.com/BMWofSilverSpring 

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rbawgus 
12 years ago

I had a terrific experience purchasing my BMW at BMW of Silver Springs. From first contact until the papers were signed, Kailash Joshi was nice, polite, and always willing to work with me. My vehicle search was primarily through the internet and I looked at about 25 BMWs in many states. Finally, I was so impressed with BMWSS, I drove 200 miles to purchase my car with them. After all was done, I was very glad I did. The vehicle was better than described and my representative went out of his way to accommodate my late arrival.... read more

Business response:

BMW of Silver Spring would like to congratulate you on your new BMW! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your BMW as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us! https://www.facebook.com/BMWofSilverSpring 

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GManDC 
12 years ago

I had an exceptionally great experience working with Mike Mills and Michael Fastman in leasing a 2014 7 series BMW. There service, follow-up and overall attentiveness was outstanding. I would highly recommend them to anyone. 

Business response:

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Mike Mills, Michael Fastman, and the team! If you should have any further questions or want a little more insight on your 2014 BMW 7 Series, please don’t hesitate contact us! We would love to work with you again soon. https://www.facebook.com/BMWofSilverSpring 

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fecurtis 
12 years ago

I was in the market for a new vehicle and after visiting BMW of Silver Spring, it made the choice of getting a 335i that much easier. I was also considering an Audi S4, IS350, and an ATS 3.6L. I had the pleasure of working with Kailash Joshi and not only was he not pressuring me at all (in fact upon our first encounter he encouraged that I do all of my appropriate research to make sure I was making the right decision, plus in hearing him speak, you could tell he was very passionate about the BMW brand and let the car speak f... read more

Business response:

BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 335i. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! https://www.facebook.com/BMWofSilverSpring 

AndyGeisz's profile image
AndyGeisz 
12 years ago

My client advisor was exteremely friendly without being overbearing. The whole experience was low pressure and enjoyable. Kailash had indepth knoweldge of both the products and process of the tranaction. He answered all questions quickly and accuately. 

Business response:

Good morning AndyGeisz! BMW of Silver Spring would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you AndyGeisz, and be sure to visit us soon! https://www.facebook.com/BMWofSilverSpring 

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jtjsimmons 
12 years ago

I gave this dealership a great rating because of the knowledgeable, professional and coureous salesperson (Dave Strassman) that assisted me with the purchase of my used BMW. I have purchased 3 BMW's in my lifetime and encountered many sales people along the way. Dave Strassman was without a doubt the most knowledgeable person about BMW's that I have ever encountered. Dave walked me thru every inch of my car and he even helped me to establish my preselects for music as well as navigation that have come in handy. Dave was tena... read more

Business response:

Thank you for your earnest response itjsimmons. We appreciate your feedback and will be sure to share your encouraging thoughts with Dave Strassman and the team! If you should have any further questions or want a little more insight on your BMW, please don’t hesitate contact us! We would love to work with you again soon. https://www.facebook.com/BMWofSilverSpring 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.