BMW

JKR1 

on DealerRater

12 years ago

My husband and I have purchased a number of vehicles over the years, and this was our best experience by far. We dreaded the idea of starting the search for a used vehicle, but from the time we entered the showroom to the time we drove the beautiful 2011 BMW 328i x drive off the lot the following day, the experience was very good. We had identified a vehicle online that we wanted to look at, and Mr. Kailosh Joshi located the vehicle and we took it for a drive immediately. He was very patient in answering all of our questions... read more

Nawaz 

on DealerRater

12 years ago

Mr. Grant has fully restored my confidence in using a dealership to get my vehicles serviced. He makes the whole transaction go so smoothly by his great communication skills. It’s a pleasure having him as my service writer. I have recommended my whole family to use Mr. Grant for their owe personal vehicles. 

AlexanderMoschonas 

on DealerRater

12 years ago

BMW of Silver Spring Maryland is a top-notch dealership.I purchased a pre owned 745 Li from them;They treat me like a king.Their service department is unmatched.All their employees are friendly and helpful.This is a shinning example of capitalism and how it should work.They are honest and trustworthy."They are best forget the rest." 

nicolaidis1 

on DealerRater

12 years ago

Compared to other BMW dealerships in the Balitmore/Washinton area, Silver Spring is by far the very best. They have excellent selection, were very professional to work with and attentive through the sales process. I went to other BMW dealerships and got that feeling of being at a generic car lot. There is/should be nothing generic about buying a BMW. Lonnie, Sigis and the team at Silver Spring made it a great experience for us. What really sold me was that the car I particularly liked was a fantastic looking 550iX, but I fel... read more

sunbeam5 

on DealerRater

12 years ago

I bought my second bmw from the dealership this summer. Karen Herbert was my sales person. She is knowledgeable and makes every effort to make the process smooth and pleasant. She is very patient and easy to communicate with; explained and answered questions regarding the purchase and features of the car. From ordering the car to the final delivery and pickup , she kept me informed and handled the details of the process. Karen called me a few times to see whether I had any questions on certain features of the car. She met wi... read more

crystalmartin22 

on DealerRater

12 years ago

Karen was clear, transparent and VERY patient with me through the car buying process. She helped me save money any way she could. Thank you! 

JohnGodman 

on DealerRater

12 years ago

Chris always gives us great no hassle deal on new BMWs. The service is great and the price is too. This is our company's fourth purchase from Chris and this dealership. 

airbearmd 

on DealerRater

12 years ago

We asked for a close inspection of the vehicle while it was in for service because we were at the end of our warranty due to mileage. The vehicle was not handling well and we were concerned there was something wrong. We asked for a complete alignment and all 4 wheels balanced. Our service writer (Kevin Hull) called me and advised that the mechanic determined that all 4 wheels were bent and should not be balanced. We had purchased the wheel and tire warranty, which was still in effect. Kevin did not think there would be a pro... read more

jewie50 

on DealerRater

12 years ago

I bought my used BMW with Mr. Alexis who is an excellent sales person and who is very competent at his job. He knows his BMW brand of car and made it very easy for me when I bought my car. I will go to Mr. Alexis again and again, he's an excellent salesperson.