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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Samantha was pleasure to deal with during my purchase of a used vehicle at the BMW of Silver Spring dealership. I wanted to look at a particular car and she had it ready when I arrived for my appointment. She was very knowledgeable and patient as I evaluated the vehicle and made the decision to purchase. When I arrived to pick up the vehicle, it was detailed, full of gas and ready to go. Samantha and the entire staff were very pleasant, making this a great experience. I would highly recommend Samantha (Sam) and this dealersh... read more
First let me say that I thouroughly enjoyed working with Conrad Connor, my client advisor. Never have I had such an enjoyable car purchase experience. I should have bought all of my cars here!!! Mr. Connor was wonderful in that he was knowledgeable about what was going on and put both my wife and I at ease. Conrad also reintroduced me to Joe Diss in the service area who in the past helped me with my service isses on another BMW I owned (sorry I didn't buy that from you guys). Again this was a wonderful purchase experience an... read more
I was on the hunt for a demo-dealer driven 2011 535i xDrive. The price at Silver Spring was one of the lowest I've saw when doing my reseach. I found a car at BWM Silver Spring on BMW Certified Pre-Owned website, inquired, and was contacted almost immediately by Lonnie (Sales). He was able to provide me with additional photos and answer my questions about the car. Unfortuntely for Lonnie and Silver Spring, I found a car to my liking a little closer to home (Milwaukee). Anyway, although my experience with the dealership/Lonni... read more
I absolutley LOVE my BMW Silver Spring service team. Every one is extremely professional, friendly and team oriented. I love the fact that not only my service respresentative knows me, but his colleagues as well. When Joe can't get to me, I love the fact that his colleagues step right in and get me going. It's a well oiled machine and I love it! Thanks BMW Silver Spring for making my experience with you AWESOME each and every time I come in.
PERFECTLY SATISFIED WITH THE PURCHASE OF AN X5 BMW 2012. I RECOMMEND THE SALES PERSON LONNIE OVERBY FOR THE CUSTOMER NEEDS AND TIM DUNCAN FOR HIS SUPPORT IN FINANCIAL MATERS. SINCE WE JUST ARRIVED IN USA, JUST A MONTH AGO, EVERYBODY TREATED US WITH PATIENCE AND EXPLAINED US WHAT TO DO STEP BY STEP.
In my opinion, Mr. Overby is a top rated saleman. He is a people's person and very knowledgable about the product. He sold me my first one in 2001 and departed from the dealership shortly afterward. When I found out that he had returned, I wasted little time in connecting with him to purchase my 2012 X5. I will continue to refer anyone interested in purchasing a BMW to him. I would reccommend that management use Mr. Overby as an instructor to teach/train new sales persons. From a very satisfied customer: Charles Baynard; 301... read more
I took a chance using this dealer to buy a CPO 09 525xi from CT, and driving down to personally pick it up relying on pictures, web info, and dealer reputation. I had seen their trong reviews on this site, and as an aid to others, I can confirm that the service pre-sale and at the pick-up was first class, thorough and professional. The car was ready, clean and met my high) expectations. No surprises! It may seem like aleap of faith to buy a car form a remote dealer, but I was prepared to do that from any number of out-of-are... read more
I don't normally write reviews for sales people, unless my experience has been exceptional or very bad and my experience with BMW of Silver Spring has been second to none. BMW of Silver Spring owes it to the sales manager Rick Lopez and my sale advisor Chris Allen for absolutely OUTSTANDING customer service. Since I first started looking for a 2008 535xi both Chris and Rick always went the extra mile to make sure my buying experience was an exceptional one. They have always been very pleasant and accommodating to my needs. S... read more
I recently purchased a used non-certified BMW 3 series from a dealership in Maryland that didn’t offer certified BMW’s. That was my “BIG MISTAKE” they sold me a lemon. After diving it for 3 months and not getting any help from the dealer I purchased the car from. I became determined to get rid of this annoyance. So I call a local BMW dealer and drove it to BMW of Silver Spring to get an estimate of the needed work. It was here where I met Rick Lopez one of the sales managers. He could tell that I was aggravated and he asked ... read more
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.