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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lonnie was very helpful and knowledgeable about the cars that I had questions about. His excellent customer service helped me to decide on this dealership for my next purchase.
I had a great experience at BMW of Silver Spring. Initially going to the dealearship, I was very intimidated, as this was to be my first luxury car purchase. Upon walking in, I was greeted by a very friendly receptionist, who then promptly lead me to the car dealer I had an appointment with. From the time I met with Jacob Raykhel, I felt right at home! Jacob was able to explain ALL the processes involved in purchasing my new car, all the perks, and even all the finance options. He was able to do this without speaking over my... read more
Excellent speedy service as always. Thomas is a great and knowledgeable advisor. 2011 Convertible had stone chip- On Saturday tight schedule Thomas brought me in to look at it and go through the process for insurance claim- beyond repair, windshield replacement needed!! Now, my insurance doesn’t pay for OEM glass (original BMW windshield) which I didn’t know about! …and directed me to have repair at local glass centers! Thomas worked with me to talk with insurance and sorted all out! He made sure that parts are present in th... read more
After shopping around at various dealerships in the area, I decided to purchase a 2009 BMW Z4 from BMW of Silver Spring. Lonnie Overby, the client advisor,was professional, friendly and helpful. He provided detailed information on the vehicle and the process and worked several hours overtime on Saturday to complete the sale. The manager and finance officer were also friendly and helpful and ensured that the process went smoothly. Overall a great experience!
I went to BMW of Silver Spring to purchase my DREAM CAR. I bought a 650i convertible. I worked with Gerard Curvan and it was a great experience. I spoke with him over the phone and told him the car that I wanted. When I came into the dealership he was very professional. He gave me lots of information about the car and took time to show me every little detail about my ultimate driving machine. I was so happy about buying the car and truly appreciated the royal treatment from Gerard. I will refer friends and family to BMW of S... read more
This is the best dealership in the north-east coast. We drove from CT to buy the car from here. Jacob Raykhel was the best sales man. He was very honest, helpful and courteous. He showed all the features of the car and was extremely knowledgeable. We visited over 7 BMW dealership, however the reason we bought the car at Silver spring was because of Jacob. He was fabulous. If you buy a BMW for ultimate driving experience then buy it from BMW silver spring for ultimate buying experience.
Lonnie Overby was very knowledgeable and answered all of my questions. Great customer service!!! His overview of the benefits of the BMW sold me on getting another BMW
I was very pleased with my overall experience at BMW of Silver-springs. The last time I purchased a vehicle was over 6 years ago. I was very pleased working with Steven Mueller, Lonnie Overby, and Gerard Curvan. All played a part in my decision to purchase a vehicle from this dealership. The no pressure and genuine attitude towards me was very pleasing. To make a long story short I was so pleased with this dealership that I purchased the vehicle in Maryland and will be driving it home to sunny Florida. I travel for a living ... read more
Business response:
Eparker2444, thank you for your encouraging review of BMW of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help. Thanks so much, BMW of Silver Spring.
To Whom It May Concern: Once again Jacob Raykhel has proven to me why I make the 210 mile round trip to visit BMW of Silver Spring. I needed service on my 328i Sedan and I needed the service to be performed on a Saturday due to a heavy work week and the distance involved with getting to and from the dealership. I called Jacob on a Thursday afternoon and let him know what I needed and Jacob had Joe Diss from one of the fine Service Teams call me. The turnaround on this call-back was immediate. I was really impressed; however,... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.