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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Sterling Lamborghini - buyer beware!" Note: This is a review of Sterling Lamborghini, which, like BMW Sterling, is a subsidiary of Sterling Motorcars, but Sterling Lambo is not listed on Dealer Rater, so I am forced to write my review here. In March 2020, I paid $699 to Sterling for a "supercar track event" to be held in May. Olga Kulibaba of Sterling's marketing group then unilaterally canceled that date, refused to honor my repeated requests for a refund, and in fact informed me my only option was to sell my spot to anoth... read more
"BMW of Sterling currently has a multi billion dollar lien..." BMW of Sterling currently has a multi billion dollar lien hanging over their head due to fraudulent business practices by Thomas Moorehead and his staff. Securities theft and fraud is a big problem and many companies including this one will have to answer for their racketeering crimes.
"It was a pleasure dealing with Elijah. He was very..." It was a pleasure dealing with Elijah. He was very attentive to our needs. Kept us well informed to the progress being made on our service.
"Warranty Scam" Bought a used BMW here and paid almost 5K for an extended warranty. The vehicle also had a service plan that was still active. I brought it in for one oil change under the service plan, and there were no issues. Next oil change, they claim that there is over 3K worth of work that needs to be done and the bulk is not covered by this extended warranty. If you think you're getting anything other than the typical scams from used car dealers here. Think again. Don't buy the warranty, there is one line hidden in th... read more
"We went in for a safety recall that should have taken 1..." We went in for a safety recall that should have taken 1 hour, and it was actually 4 hours. They didn't offer a loaner. And when they were done, there was a new seat error messages. It all got done, but it just took forever. and then to top it off, when I got my car back the interior windows were all dirty. They clearly washed my car with VERY dirty rags. So bad that I can't see out the windows. Thank god it's a convertible and I can lower the windows, but it's cold... read more
"Sterling BMW Service is the best!" Great service shop. Stupid review website. Here is your 25 word minimum swords for your stupid requirement. I give you a 0 out of 10. Do NOT recommend this survey company
"AVOID" I had a miserable experience with Sales Associate Matt Tillman and GM David Comfort trying to buy a used I8 that I drove 67 miles to see from MD with an appointment and they sold it to someone else when I was two miles away. My wife left work early that day and we drove in the pouring rain. All day long the sales associate texted me to tell me they were getting my car ready for me. He would later say that he asked me to put a deposit down and I refused. That never happened. In addition they knew I was coming from out... read more
"Dont bother leaving your car there for Service or ANYTHING" very upset with the service, this is the second time they have done this.... I was having problem with my car i am leasing from BMW Sterling so I dropped it off on my way to work- I was told it will take an hour two max- I said ok as long as its before i finish work. 5 hours later I am ringing to find out whats going on and I am told they are working on it; 8 hours later I am ringing again - finally I am told its done- I have my husband drop me off; as I am driving... read more
"Beware the sales tactics and last-minute fees" Buyer beware - you will be told a price of a car, with an already exhorbitant $599 "processing fee," then you will be promised over the phone that the only other fees are "taxes, title, that's it!!" before making the investment in time to come in and spend two hours test driving a car and going over records, imperfections and so on. Then when you sit down to finalize the deal on the numbers you have already discussed and agreed on, the sales guy pulls out this laminated sheet w... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.