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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Awesome service. top notch care to my vehicle and me. :)" Who helped me the most was Valentina and Fernando Santori! Always friendly and very knowledgable! They quickly identified the core issue with my tire and recommended the best repair. I asked questions about the service and they explained it in full details that make perfect sense and always in a friendly way. Am happy and my car drives like new again.
Business response:
Thank you so much for your full five stars!
"Maria is awesome " Great experience with the entire service department. I have had my BMW for 3 years and the professionalism of the BMW of Sarasota Store is excellent
Business response:
Thanks for your awesome review!
"Another great experience" Lewis was prompt and professional. Reviewed my 228i's maintenance history, discussed what was due and made sound recommendations. The work was well and in the expected timeframe. Will be back!
Business response:
Thanks for the amazing review, Tim! We look forward to seeing you again!
"Efficient and knowledgeable services." Professional and efficient services for my car. They kept me up to date and finished in promised time. Highly recommended for their excellent service and sale representatives
Business response:
Thank you so much for your wonderful review!
"Customer interface" The customer interface was minimal, I never met the service person or was spoken with after checking in. The check in was timely and complete, however, everyone else seemed to have a visit from their service person except me. The actual service was done properly and very satisfied with that.
Business response:
Nancy, we apologize you didn't have a visit with your service person and will look into the details of your visit to see what happened. We're happy to hear that despite that issue, you enjoyed your time with us; thank you!
"Morgan Auto Group" This was was 7th vehicle purchase from Morgan Auto Group family of dealerships. Great Company! Great People! I won't buy from another dealership anywhere.
Business response:
We truly appreciate your loyalty! Thank you so much!
"Scheduled maintenance with oil change." All aspects of this appointment were handled in a very professional manner. Each person I met and dealt with was friendly and courteous. Most important , my 7 series was ready when I was told it would be. A special thanks to Maria, my service advisor, for being on top of everything she does.
Business response:
It's great to hear that you were completely satisfied with your service visit from beginning to end -- thank you!
"Great service" Thank you for taking care of my car. Your attention to detail is awesome! Maria was very efficient and got me a ride to my home a mile away quickly. Thank you!
Business response:
Thank you very much for your wonderful review, Suzie! We appreciate it!
"Awesome service center" Carlos and his team went above and beyond for me. I encountered a mysterious engine problem on my 2019 m4. I called them at 1:30, had and appointment at 2:00. I expressed to Carlos I was from Miami and was due to leave around 5:30 due to work obligations, Carlos said he would do everything to get me back on the road. He delivered. Within two hours his team diagnosed and fixed the problem, on a Saturday ! I can’t speak higher of this service team and Carlos. Without them I would have been stranded 3 h... read more
Business response:
We can't thank you enough for taking a moment to write this incredible review! We're so proud that Carlos and the rest of our team earned such high praise.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.