BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
Select a rating
adimperio9's profile image
adimperio9 
6 years ago

"Outstanding. A new experience. " My entire service experience was outstanding. Both the check in process and my interaction with my service rep were outstanding. My service rep explained the service process to me during our initial conversation and then she updated after the service was completed but before the car was ready. Finally, when my car was ready she accompanied me to my vehicle and removed the paper floor mat and hanging tag before I got in it. Outstanding customer service. Thank you. 

Business response:

Thanks so much for letting us know your visit with us was second to none from beginning to end! 

CANDICECORRIGAN's profile image
CANDICECORRIGAN 
6 years ago

"Awesome service " Great service. Everyone was so friendly. And prices were great. Appreciated that they took the time to show me in detail what car needed. Worth the hour drive 

Business response:

Candice, thanks for coming from so far away to visit us! We truly appreciate it. 

jbreton.arielle's profile image
jbreton.arielle 
6 years ago

"Very nice Susan and Jonathan were very helpful " Susan and Jonathan were very helpful and professional. I would go back and I recommend this dealer the car was in a very good condition 

Business response:

Thank you for your excellent review! 

UNITE2HELP's profile image
UNITE2HELP 
6 years ago

"Great Customer Sevice " Great dealership, great staff. Professionals. Welcoming and helpful Abby who was my sales person, who's warm and welcoming smile/greeting makes a visit to the dealership a pleasure Happy Birthday to Derek, who was my service advisor working hard on his birthday 

Business response:

Thanks for taking a moment to write this wonderful review and for wishing Derek a happy birthday! 

MCKENZIEWADLE1's profile image
MCKENZIEWADLE1 
6 years ago

"Service " My car was finished before the time he stated which was great. My car was washed and vacuumed. Everything went smoothly. Great experience. I always recommend bmw to my friends. 

Business response:

Thanks, McKenzie, for your stellar review! 

BOULIADOT's profile image
BOULIADOT 
6 years ago

"Exceptional Service" I was very pleased with the service visit yesterday. Everything was taken care of. Several parts which are covered under warranty have been ordered and I look forward to getting them in the near future. 

Business response:

Thank you so much for your stellar review! 

sgmdmd@aol.com's profile image
sgmdmd@aol.com 
6 years ago

"Great service" I recently had a check engine light go on. My car only has 11K miles. It was leased from a dealer up north, so I made an appointment at BMW in Sarasota. They treated me wonderfully, gave me a loaner, and my car was perfect when I picked it up the next day. Special thanks to Derek Thomas, assistant service manager who handled my problem with finesse 

Business response:

Thank you for taking a moment to write this amazing review! We appreciate it! 

JOSEPHFRITSCH's profile image
JOSEPHFRITSCH 
6 years ago

"Buying experience " We had a relaxing experience in purchasing a certified pre owned car, The price was listed on the car was $1,500.00 more than was listed on line with Car Gurus and we were given the lower price immediately, 

Business response:

Thanks for your fantastic review, Joseph! 

AW4123's profile image
AW4123 
6 years ago

"Great experience again. Left turn signal not working. " Derek worked a full service in. My service date was to be next month. To accommodate me he fit that in while repairing my turn signal. 

Business response:

Thank you for your great review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.