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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"very satisfying and impressive" My client adviser, Eric Reeves, provided exceptional and very commendable service and coordination with Chad Spellmen, your Product Genius, who was equally impressive with his tutorial of the vehicles functions.
Business response:
We're pleased to hear you had an excellent visit with us! Thank you for your awesome review!
"Customer service was detailed, respectful & patient " All services were explained with patient & detail , answering every questioned - double checking to see if there was another option for a tire repair . All service people are very respectful- the waiting room is very comfortable. I had a 2 1/2 hr wait - so an Uber was called to take me home and pick me up when my care was finished . My care was also had been washed . Thank you - a service alsways appreciated . Sincerely, Tina Buresh
Business response:
Tina, thanks for your excellent review!
"GREG JONES is amazing. " Greg diligently worked with Geico to justify damages from my accident that Geico didnt want to pay. He also went above and beyond average customer service to diagnose the damages created by the bodyshop from the installation of faulty parts and obmission of other parts. He is the essence of excellent customer service through the culmination of effort and follow through to the end. You have a winner in Greg Jones.
Business response:
Thanks, Otto, for letting us know that Greg went above and beyond to take care of your issues!
"Service" BMW of Sarasota, Greg and Derek are all great to deal with. My X3 is now more than 5 years old, so I am likely to see engine lights & dashboard messaging more frequently. When I do I know I can head right over there. Someone will always greet me quickly and professionally. I will be back on the road and on schedule quickly with a loaner while they start solving the issue. Derek is a great communicator and keeps me updated along the way.
Business response:
Mary, thank you so much for your kind comments. We appreciate it!
"BMW of Sarasota Service Department" BMW of Sarasota, specifically, Maria Lizardi, always give me great customer service when I bring my car in to the shop. I would recommend BMW of Sarasota to anyone who is debating whether to service his/her car there.
Business response:
Thanks so much for your wonderful review!
"Great Service" Good service. Loaner car made it very convenient. Maria explained the situation very clearly. I will need to continue this service when new parts arrive.
Business response:
John and Cathy, thank you for your full five stars!
"We came for scheduled service and vehicle check" professional and efficient service was given by Fernando. After heving dine the vehicle check we were informered that the rear tires were worn out. The winshieldwasher was broken. We received an vist estimate. Repairs where performed and We received a Rental car until de car was ready for pickup the following day.
Business response:
Thanks for letting us know you had a great experience with us from beginning to end!
"Recall" It was an easy in and out. I received a Hertz rental car. they also washed the car which was nice. good coffee in the waiting room.
Business response:
Thanks for your great review!
"Very Helpful" He was polite and considerate. He explained the problem that existed and the repair options, from my perspective. Timing was everything, and he returned my calls promptly. I appreciate all the concern and repair of my BMW. Will be back.
Business response:
Rodney, thank you for your stellar review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.