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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Always a pleasure" Fernando is always very attentive! Anytime I have any issue with the car he always helps me out. Everyone else was courteous and very nice. Definitely will continue bringing my car to this center.
Business response:
Thank you for your amazing review!
"Great service and a welcoming environment" I was having battery issues and they were able to identify and resolved these issues in a timely manner. All of the employees are very nice, welcoming and provide excellent customer care.
Business response:
We're happy to hear your visit was a great one, James. Thanks for your five stars!
"Recent Service" I had a recent service appointment with Fernando as my service advisor. Everything went very smoothly. Fernando is an excellent advisor, is customer service focused and very knowledgeable. Thank you.
Business response:
Thanks for letting us know that Fernando made your visit a great one!
"Excelente service! All very friendly and efficient!! " Excelente service! All very friendly and efficient!! Definitely will come back and recomend! Clean and customer focus environment!! Congratulations to all at BMW Sarasota! I will definitely come back and recommend your services!
Business response:
Thanks for your excellent review! We look forward to seeing you again!
"Transmission repair" Seth was my contact and he did a nice job coordinating the shop visit between me and a third party who brought the car since I was out of town. Actuator in the automatic transmission needed to be replaced. After several days of driving it seems fine
Business response:
Glad to hear you had a great visit with us. Thank you for the wonderful review!
"Awesome Experience!" Frenando made my experience a true pleasure. He listened to my M3 safety concerns and addressed each one. I flew in from Pensacola to purchase an M3. To ensure my 500 mile trip home, after the oil change and inspection Fernando suggested some necessary work. With the work completed I felt confident for my trip. Fernando's professionalism and BMW knowledge ensured and restored my confidence in BMW dealership! Previous to visiting BMW of Sarasota I had poor experiences with BMW in Fort Walton Beach. I wis... read more
Business response:
Thanks so much for coming in from so far away to visit us and also for letting us know that Fernando went above and beyond to meet your needs! We appreciate it!
"Fast & Efficient Service " Wait time was acceptable. Vehicle was serviced and ready promptly within their projected completion time. Service advisor was courteous and knowledgeable, and treated customers with respect.
Business response:
Thanks for your great review!
"Needed new starter" I called and told them the problem on a Friday afternoon. Got to the dealership near closing on Friday. They were waiting for me , arranged a rental car and said it should be done next day Mid morning on Saturday Derek called and confirmed what was needed and said he’d call later when ready. He called about 3:00 and I picked up the car. Only 24 hours after problem started it was taken care of.... first class service as always!
Business response:
We are thrilled to have earned such a great review! Thanks!
"Tire replace ent" I called on a Friday and they were able to squeeze me in on a Saturday. Our service advisor Derek was courtesy and kept us well informed.
Business response:
Thanks for your fantastic review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.