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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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BOb's profile image
BOb 
6 years ago

"Initial visit to the Service Dept." Could be the best experience I’ve had at a dealership service center. Nice atmosphere, professional, courteous, and work was completed in a timely fashion. 

Business response:

Thanks for the wonderful review of our service center! 

GHERREY's profile image
GHERREY 
6 years ago

"Professional, Timely, Customer Waiting area was comfortable." There was only one disappointing moment. My reason for the visit was for scheduled service and for two new front tires which were not there after being promised they would be. Now I have to return next Sunday. 

Business response:

We apologize for this hiccup in our service. We appreciate the feedback and are happy that despite this small issue, you were happy with the rest of your visit! 

TBROWNTROYB's profile image
TBROWNTROYB 
6 years ago

"Service and repairo" Wonderful service as usual. Staff very nice. Good coffee. Problem was guockly discovered. Repairs were completed in reasonable amount of timr. Very pleased with results. Until next time thank you. 

Business response:

Thanks for your amazing review! We look forward to seeing you again. 

SANDB1992's profile image
SANDB1992 
6 years ago

"Such a professional job " Carlos was amazing to work with. He made the wait time for my service such a wonderful experience. So glad to finally find a car and dealership that I can say is truly Top Notch ! 

Business response:

We're glad that Carlos took care of all of your needs! Thank you for the wonderful review. 

KHELAL1010's profile image
KHELAL1010 
6 years ago

"GREAT SERVICE" I HAVE BEEN DEALING WITH MARIA IN SERVICE FOR A COUPLE OF YEARS. SHE CARES ABOUT HER CUSTOMERS AND WILL ALWAYS FOLLOW UP TO MAKE SURE THAT EVERYTHING IS WORKING PROPERLY. DEFINITELY SUGGEST WORKING WITH HER. 

Business response:

Thanks so much for the excellent review! We are proud that Maria has earned your loyalty. 

kharris60's profile image
kharris60 
6 years ago

"An Outstanding Experience" I could not be happier with the entire experience! From the drop off, to the comfortable and cheerful waiting area...the short wait...And the quality of the service. Lewis saw to it that all went well and explained what would and what did happen. 

Business response:

Thanks so much for your spectacular review! 

jscommercial's profile image
jscommercial 
6 years ago

"Service " Fernando provided in a very thorough and good customer service during and after my service was performed. I was also provided a vehicle and short notice 

Business response:

Thanks for your amazing review! 

MYRNAMURPHY53's profile image
MYRNAMURPHY53 
6 years ago

"Excellent " We had a wonderful experience from negotiations end. The reason we bought the x3 versus the Lincoln nautilus. Works recommend BMW to my family and friends. 

Business response:

We're happy to hear you had a great visit with us. Thanks for the amazing review! 

JAMES.GROSSO's profile image
JAMES.GROSSO 
6 years ago

"Outstanding Customer Service " Very honest , organized and customer focused dealership , don't think twice about looking anywhere else . The team here delivered on all that was promised .... Really Great Dealership and I have bought a lot of cars . 

Business response:

James, thank you so much for the amazing review! We appreciate it. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.