This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Only an air bag" First rate service from the drive in to the pickup. Very professional service agent Maria. Provided clear and concise info on my car's condition and recommendations if I chose to do the work now. The car wash is a nice touch
Business response:
Thank you so much for the wonderful review, Douglas!
"Great customer service" Maria was very responsive and made sure the service I required was completed on a timely basis and went above and beyond to make it painless for me. Thank you.
Business response:
Thanks for letting us know that Maria made your service visit a great one!
"Carlos is always excellent" BMW Sarasota has excellent service. They always check my car thoroughly even if I'm in for routine maintenance. Carlos always ttakes the time to educate me on understanding my cars's needs and is professional and caring. He is top notch.
Business response:
Thanks for your amazing review!
"Sarasota BMW Reliable Dependable Quality Service" Jack helped us into our first BMW and we belong to the BMW family for good now. Your service team dispelled any concerns we had with owning and enjoying such a fine driving machine. Our service rep Fernando Santori has that knowledge and passion to guide us in running at peak performance. I am a realtor and customers note the car you own and BMW's 5 series carries that image of success. Your other personal are always a delight, Loraine with a sunny smile and so many others. ... read more
Business response:
We pride ourselves on delivering superior customer service and we are beyond thrilled to hear that you felt your BMW shopping visit with us was second to none. Thanks for the incredible review! Welcome to the BMW family and have a merry Christmas and a happy new year as well!
"recall work" I needed to have some recall work done. I worked with Derrick and he was very professional and helpful. I appreciated the treatment that I received.
Business response:
It's great to hear that Derek took car of your recall work efficiently. Thanks for your wonderful review!
"Another Super Experience" As usual Greg Jones and Maria Lizardi did an excellent job handling my service call . They were courteous and very responsive to my questions. In addition all the service folks I encountered were great!
Business response:
Thanks for taking a moment to let us know that Greg, Maria, and the rest of our team made your visit a great one!
"Ever is a pleasure, BMW" Prontly resolve maintenance my car , very carefully , fast , very friendly, Carlos is Amazing worker at BMW thank you my BMW ever is a pleasure recommend
Business response:
We're glad to hear that Carlos quickly resolved all of your maintenance issues. Thanks for your five stars!
"service m5" fernando and jack are the best! they are always responsive to my questions. All of my service needs were addressed the the problems resolved. thank you
Business response:
We're happy we were able to meet all of your needs. Thanks for the stellar review!
"Exemplary customer experience " BMW of Sarasota continues to offer superior service. I’ve had my car there three times in the last 5 months for various reasons. First a recall, next a windshield replacement and most recently a 10k service. Each time was a pleasant and low impact experience. I was given a loaner when needed. And all service was completed when promised. The SA, Fernando, was attentive and communicative. And every time my car was washed before being returned to me. It doesn’t get any better.
Business response:
To hear that you were so thoroughly satisfied with your visit means a lot to us. Thank you so much for your incredible review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.