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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Good service department" Very professional and curtious... Repairs were done to my satisfaction! Lewis kept me abreast of delays and explained cause. Very nice... Also the waiting area is very welcoming and its nice to have a snack or a drink available Thank you
Business response:
Regina, thank you so much for the amazing review!
"Great sales person. Great finance lady named Tammy. " Great salesman. Knowledgeable and friendly. Finance lady named Tammy was excellent. Very relaxed atmosphere in dealership. Every body seems happy and friendly. The one thing i didn’t like so much was value put on my trade in.
Business response:
Thank you for letting us know what we got right and where we have room for improvement. We always welcome honest feedback. We're glad to know, however, that your overall experience with us was a good one!
"Recall Service" I was pleased with the service from Jessica. I was also happy that a rental car was provided since the service took the entire day.
Business response:
Thanks so much for your great review!
"First visit and will be back" From the moment I pulled in and was greeted at my car I felt at home. I went in to have the dealer look at my bluetooth connectivity and once they showed me the settings they recommended a 4 wheel alignment. They did the work quickly while I waited. Maria was outstanding in her communication skills and getting the genius to come and set a couple of other things on the radio for me.
Business response:
Linda, thank you so much for your excellent review! We're happy to hear that Maria was able to get your Bluetooth connectivity working and also take care of your wheel alignment quickly and efficiently.
"Service " The most reliable and professional services division ever experienced. Upon arrival, from the gate keeper, to the folks at the sales and service counter to Maria and Greg . . .
Business response:
Thank you for taking a moment to let us know your visit with us was a great one from beginning to end!
"Oil change service " My rep was Valentina, she kept me up to date on the progress of when I should expect my car to be finished and ready. She was very professional and courteous and made sure that my car got washed and vacuumed out as requested. I was very pleased with everything.
Business response:
Thanks for letting us know that Valentina met your every need!
"Good dealership, comfortable environment" We were very pleased with our buying experience. Abby was responsive, knowledgeable and friendly and we think we will be pleased with our BMW X3.
Business response:
It's great to hear that your car buying experience with us was wonderful from beginning to end! Thanks for the great review and we hope you enjoy your new BMW X3!
"Positive Experience" They listened to my issues and engaged me to assist to replicate. Kept me updated along the way and work was completed in the time frame given.
Business response:
Thanks so much for your amazing review!
"Recall" I wait almost 45 minutes in the lounge before the service person came! Definitely o long!! have to talk with 2 persons before Derek came
Business response:
We apologize for the long wait time and will see what we can do to improve it. Thank you for your detailed feedback. We're happy that Derek did earn your five stars!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.