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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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mike007's profile image
mike007 
6 years ago

"Quick service, excellent results." Friendly service personnel, fast service. Very helpful. Susan Schoengold was excellent in helping me get in and out even without an appointment. Impressed with this service department. It was my first visit. 

Business response:

Thanks for your excellent review! 

GARYTIFFANY's profile image
GARYTIFFANY 
6 years ago

"Bmw i3 Service" Carlos has been great to deal with in resolving any and all of my service needs! I have an i3, which can be difficult to diagnose issues. Carlos has exceeded expectations! 

Business response:

Thank you so much for your excellent review! 

Kathy Sarasota's profile image
Kathy Sarasota 
6 years ago

"Tatiana did a great job! " I wasn't so sure I was going to buy from BMW Sarasota again. After working with Johnny on my last car, I was disappointed because of the sales tactics and inequitable trade. I do enjoy the BMW engineering and my amazing service advisor. So I decided to find someone else, I reached out to test drive the X4 and I met Tatiana Bourey. Tatiana gets it. She knows customer service, doesn't give you a hard sell and above all is fair. She approached my deal logically and actively worked to make my experien... read more

Business response:

We're thrilled that you had a wonderful visit with us, Kathy! Thank you for giving us a second chance. Enjoy your X4! 

no's profile image
no 
6 years ago

"Thankful for my service advisor" The overall system of making an appointment, coordinating with parts, and arriving and checking in is very complicated and confusing. The service adviser gives me confidence, however, by smoothing out the process. Also, I emerged with lots of dirty finger prints - inside, outside, even on my wife's hat which we left in the trunk. 

Business response:

We're truly sorry that your visit wasn't all that it should have been. Thank you for bringing all of this to our attention; if you would like to add further details, please send us an email. We are happy to hear that your service advisor Carlos did earn your full five stars! Thanks for the mostly positive review. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com 

JIMTHEGOLFDOCTOR's profile image
JIMTHEGOLFDOCTOR 
6 years ago

"Great Service" Jessica was outstanding, took great care, covered all the issues well and made sure the car was delivered with the new tire and covered under the insurance warranty. Happy to have her as my Service Agent. She is great!!! 

Business response:

Jim, thank you for taking a moment to let us know that Jessica deliver an outstanding customer service experience during your visit! 

TulyMartelo's profile image
TulyMartelo 
6 years ago

"Always a great experience " Fernando is always very polite, reachable and is on top of everything to make sure the car issues are address appropriately. The dealership is such a nice place, I enjoy all the nice details they have to make the customers feel very comfortable. Thanks Fernando and bmw sarasota 

Business response:

Thank you very much for your amazing review! 

codonnell33's profile image
codonnell33 
6 years ago

"Good Service" Fernando is always helpful and tries his best to help us to the best of his ability and is very efficient and courteous to us. 

Business response:

Thanks for your wonderful review! 

waynemcm's profile image
waynemcm 
6 years ago

"Recent service visit" Valentina and Chad were excellent to work with. I would highly recommend both of them and this dealership to anyone in the market for a BMW. 

Business response:

Thanks for the full five stars, Wayne! 

MCGIRRROBERTANGUS's profile image
MCGIRRROBERTANGUS 
6 years ago

"Very good experience" I recently purchased a very nice 2005 BMW 325CI convertible from BMW of Sarasota. The salesman, Eric Reeves, was very knowledgeable about the car and was helpful and professional throughout the complete process. I especially appreciated his sense of humour, combined with the lack of pressure tactics or strategies. I would certainly recommend Eric and his colleagues at BMW of Saraots to anyone who appreciates a straightforward and respectful approach to car buying. 

Business response:

Thank you for taking a moment to let us know that Eric and the rest of our team took excellent care of you during your visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.