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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Needed brake fluid and battery for key fob. A" Fernando is most helpful. I am always grateful to be assigned to him as my service advisor. He always goes the extra mile in providing exceptional customer service.
Business response:
We're glad that Fernando made your visit a great one. Thanks for the awesome review!
"Car visit" Very good and profesional team. I am very happy . Fixed all recals! I will come back for service next year... only check tires pres all the time please??
Business response:
Thanks for your feedback; we'll pass it on to our service crew. We're happy to hear that overall, you had a great visit with us. Thanks so much for the high rating!
"Making in right! " I wasn't so sure I was going to buy from BMW Sarasota again. After working with Johnny on my last car, I was disappointed because of the sales tactics and inequitable trade. I do enjoy the BMW engineering and my amazing service advisor. So decided to find someone else, I reached out to test drive the X4 and I met Tatiana Bourey. Tatiana gets it. She knows customer service, doesn't give you a hard sell and above all is fair. She approached my deal logically and actively worked to make my experience right. ... read more
Business response:
Kathy, thank you very much for giving us a second chance. We are very proud to have earned your five stars during your last visit!
"Complicated issues resolved timely" The service organization went out of their way to solve a complex problem. From the Service Director and Shop Manager to the advisor, great work.
Business response:
Thank you so much for your excellent review!
"Grew service as always" I always enjoy working with Nay, Emilio and JP. I’ve purchased several cars from them and the attention and professionalism they provide is always amazing.
Business response:
Thank you very much for your amazing review!
"Recalls, replace windshield pump" Dereck was my Service person who always does a good job and the person on phone who set up appointments always very helpful also Susan.
Business response:
Thank you very much for your lovely review! We appreciate it!
"Very professional and friendly service." Very professional custumer service. Service was completed in a timely fashion and we were notified of completion in a timely fashion. Carlos was very informative and helpful.
Business response:
Thanks for the awesome review!
"BUYING EXPERIENCE" ALL OF THE LISTED EMPLOYEES BELOW WERE VERY PROFESSIONAL AND KNOWLEDGABLE AND PUT THE CUSTOMER FIRST NEGOTIATED THE FINAL PURCHASE PRICE THAT WE WERE SATIFIED WITH.
Business response:
Thanks for your amazing review, David!
"Best Service Team" Fernando did another amazing job ensuring that my new BMW was set up with everything it needed to fit my needs from the tiny service items needed to the additional items for the vehicle.
Business response:
Tina, it's great to hear that Fernando went above and beyond for you during your visit. Thanks for the five stars!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.