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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Why go anyplace else." There are so many repair facilities that claim they repair BMW’s. Frankly they don’t have a clue. Been there done that. Don’t waste your time or money. Use the customer service coupons and get first class friendly service. I highly recommend Maria l. as your “service writer”. Exceptional, friendly, organized, knowledgeable ..... doesn’t get any better.
Business response:
We're thrilled to have earned such high praise. Thank you very much!
"Terrific" Derek in Service at BMW Sarasota is terrific! Very professional, honest and stays on top of things. Kept me informed, steered me to the best service options and made sure that I did not pay for things (warranty items) that I did not need to. Rare in today's world. Much appreciated!
Business response:
We are happy to hear that Derek delivered an exceptional customer service experience. Thanks so much for your excellent review!
"Excellent Experience" Well done, Carlos! Thank you: car in and out as promised. I appreciate not having to wait and having use of a rental vehicle. We will be back.
Business response:
Thank you for the excellent review. We look forward to seeing you again!
"Recall" Prompt friendly service with no pressure to fix existing problems just reviewed with me and explained the urgency of getting them fixed by your service center
Business response:
Thanks so much for the amazing review!
"Happy Customer" Very good experience. Eddie Cintron did a Great Job and listened to our wants and needs. Everyone in the dealership made us feel special and important.
Business response:
Thanks so much for the wonderful review!
"Annual oil change " Sarasota BMW has the best service staff ever! Kyle Tabar has a awesome caring crew! Top notch! Will always get service here. Thanks again SRQ BMW
Business response:
Thank you so much for your amazing review!
"First time service after moving States" Seth was very professional, listened to us and showed us what our car needed and would be checked for, gave us the time it would take and called us when ready. When all was completed he walked us to the car and made sure we were satisfied, A very pleasant experience
Business response:
Thank you for letting us know that Seth took excellent care of you!
"Fernando " Fernando is the best service representative I’ve ever had. Will remain loyal! Thanks for always providing me with the best possible service. X x
Business response:
We're very proud that Fernando has earned your loyalty. Thanks for your fantastic review!
"The Best Customer Service I have ever experienced" I have always been customer service oriented and the amazing thing, I can say, is that every person on your staff got an excellent review. Our Sales person Wil Bean was very informative and stayed with us until we left the lot with our new car, very impressive.. Chad was so helpful with the technology piece and so friendly. Matt Merlino absolutely wonderful and spent a lot of time with my husband. There were 2 young adults at the concierge, unbelievable customer service, so... read more
Business response:
Thanks so much for your full five stars across the board! We appreciate it!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.