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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
From the moment I came in to just browse to the moment I drove away with my brand new car, the experience was very smooth and simple.
Business response:
Thanks for the kind feedback! It's always our pleasure to serve your automotive needs. Thanks again, Mike Torre, General Manager, Fields BMW Winter Park.
Manager helpful, sales person top drawer and BMW genius very knowledgeable. Closing person also cheerful and nice which is always nice. Overall very nice experience.
Business response:
Thank you so much, Mikemo. It's great to learn our Team accomplishes our constant goal. I'll be sure to share your "kudos" with them. We appreciate your kind words and your business. If there is anything further we may do to better serve you in the future, please feel free to reach out to me directly here at Fields BMW Winter Park. Best Regards, Mike Torre, General Manager.
Customer service is always top notch. Always ready for me when I arrive and car is ready when promised. Really appreciate the service team as they make the experience enjoyable.
Business response:
Thank you! We appreciate your business. I’m grateful we could provide you with an exemplary experience. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.
Excellent service. Car was ready on time with scheduled covered service. All additional concerns were addressed on time including having all tires in stock that needed to be replaced.
Business response:
Thank you - that's great news, VfromOrlando! Thank you for your business! I’m delighted we made your experience an exceptional one! Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.
prompt service both with respect to responding to my problem, and fixing the problem. excellent service overall as usual. patti always provides excellent service, and feedback..
Business response:
Thank you very much, Mrs. Raphaelson. We greatly appreciate the feedback and your business! I’m thrilled we could furnish you with an exceptional experience. Sincerely, Mike Torre, General Manager.
Awesome Service Advisor, Matt Stephens always goes above & beyond. Very knowledable, friendly & professional. Follows up and communicates very well. Appt staff always friendly, good cooks at the complimentary breakfast desk, Jim the 1st person we see when driving into service is always amazing, & the car washing team does a good job. A special member of the auto wash Dept found a money bank bag filled with cash reported it to his boss. Fields should recognize this very valuable team member for both his hard work and his inte... read more
Business response:
Thank you for leaving Fields a 5-Star rating of Fields BMW Winter Park! We appreciate your continued business, Jpadilla, and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (407) 628-2100. Thanks again, Mike Torre, General Manager.
Everyone was so helpful and friendly as always! I will always have a special place in my heart for the man who sold me the car (Dennis) and everyone else at Fields BMW I have been in contact with since busy day. 2 thumbs up'
Business response:
Thank you for stopping by and choosing Fields BMW Winter Park! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Mike Torre, General Manager.
Patty is very good and polite. Always helpful. I will continue to come back to Fields. Enjoy the cafeteria. I have now owned 4 BMW's since 2007.
Business response:
Thank you very much, ombrie. I'll be sure to let our Team know they did a great job. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Mike Torre, General Manager.
Great service advisor Patty Rennie made the drop off and loaner car very easy and quick. Service was done and car washed great overall job
Business response:
Thank you! At Fields BMW Winter Park, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Mike Torre, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.