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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Blaine was amazingly on it! Everything from attitude to service he went above and beyond. He should get a raise. It is hard to find someone so dedicated.
Business response:
That's what we like to hear, teri88! Thank you for your pleasant feedback and your business, as always. If there is any way we may further improve on your experience, please let me know. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.
Excellent service. Car was diagnosed with a bad battery but all other potential issues were evaluated. Loaner car, service advisor and the shop made this service experience very painless!! Great job Scott too!
Business response:
Thank you for stopping by and choosing Fields BMW Winter Park! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Mike Torre, General Manager.
Everything went very well, and quick. Appreciate the paperwork provided, but you might want to ask if folks want a print out for those that are unable to print at home through email.
Business response:
Thank you, I'm happy to learn that overall your experience went well. In regard to the paperwork, that's great feedback and we have communicated this with our staff. I apologize for any inconvenience. If you have additional feedback or concerns that you would like to share with me, please don't hesitate to contact me directly at (407) 628-2100, or via email at mtorre@fieldsauto.com, and I will ensure personally that they are addressed and corrected. Thank you for your business, as always. Fields Matters Because You Matter. S... read more
Patti as always, took very good care of us. She is the only one we like to work with. She possesses excellent customer service skills.
Business response:
Thank you! At Fields BMW Winter Park, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Mike Torre, General Manager.
For the 11 years that I have been servicing my BMW at Fields Winter Park, I can say that my expectations have been consistently exceeded. From the time you drive in to drop off your car for service, to the time you're car is returned to you, it is obvious that the desire of each staff member is to genuinely make your experience memorable. Blane Caulder, my service advisor, was courteous, knowledgeable, and professional. He's a true asset to your organization. A special thank you to Joe Allegra (Service Mgr.) & Richard Dupree... read more
Business response:
Thank you for your continued business, JD! We are delighted to have been your constant dealership choice over the years. Thank you for your continued business and loyalty! As always, please don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Mike Torre, General Manager, Fields BMW Winter Park.
There are many reasons to buy a BMW but none greater then the follow through on service. Your dealership in Winter Park is by far the best I have come across ever. Being the Personal Assistant to a family with a multitude of vehicles I would like to comment directly on your service advisor Scott Leitzke who is not only a representative of yours but he is an Ambassador to the marque of BMW. He excels in making one feel comfortable in trouble waters and has always expedited the experience of getting one through the process of ... read more
Business response:
Thank you for taking the time to review your experience with us! We will certainly let our team know how pleased you were with your experience and pass the kudos along to them. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, Mike Torre, General Manager, Fields BMW Winter Park.
Thanks to Matt Stephens who made my experience just perfect. He is always professional and helpful. The staff at Fields BMW were all curious and professional.
Business response:
You're most welcome and thank you for your business, 1bmw! Thank you for making Fields BMW Winter Park your automotive choice. Fields Matters Because You Matter. Sincerely, Mike Torre, General Manager.
Great experience as always. Friendly staff. Great amenities. Would recommend to friend. Hate it that this box forces the reviewer to say something. Seriously. This box needs to be chsnged
Business response:
Thank you! We’re proud to have a dedicated and hardworking team, here to serve your automotive needs. We appreciate your kind feedback and your continued business. Sincerely, Mike Torre, General Manager, Fields BMW Winter Park.
I have purchased multiple cars and most of my service experience's at other dealerships have been un pleasant. I actually enjoy taking my car to you guys for service. Matt as always is a pleasure to deal with. I have no complaints.
Business response:
That's wonderful to learn, Slider407, thank you for letting us know! If there is anything else we may do to heighten your ownership experience, please give me a call at (407) 628-2100 or drop by my office the next time you stop in. Sincerely, Mike Torre, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.