BMW

4.7

Automotive
Winter Park, FL

About this business

Automotive Car Dealers

Location details

963 N Wymore Rd, Winter Park, FL, 32789, United States

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Weekday	Schedule	Status
Mon	7:30 a.m. to 8:00 p.m.
Tue	7:30 a.m. to 8:00 p.m.
Wed	7:30 a.m. to 8:00 p.m.
Thu	7:30 a.m. to 8:00 p.m.
Fri	7:30 a.m. to 8:00 p.m.
Sat	7:30 a.m. to 6:00 p.m.
Sun	11:00 a.m. to 5:00 p.m.

4.78,301 reviews

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chrisparker9178

15 years ago

ABSOLUTELY WONDERFUL experience with Patti Rennie and Service Manager Joe Allegra. Extremely professional, courteous, and concerned. My car was overheating and requiring immediate attention. They worked me in on a BUSY monday morning, kept me informed, and had the car fixed by lunchtime. WAY better service than I ever got at Mercedes...and the food they serve is good too :)

Business response:

Thank you for your kind words. We are delighted to hear you are enjoying the complimentary food, beverages and car washes that come with your ownership experience. If there is anything else we might be able to do to heighten your ownership further, please let us know. You may reach our Manager, Mike Spann at (mspann@fieldsauto.com) or when you stop by, just ask for him at the door.

Rpugh700

15 years ago

I just wanted to write you regarding my recent visit to Fields BMW dealership. It was my second time in for service. I was blown away the first time in because of the great service that I recieved from Nick Lansing, which is the main reason I returned for a second visit. On my second visit I had a 7:30 am appointment. I actually brought something with me to eat because I had to leave so early from home. I figured you would offer coffee and danish like some other dealerships, but I was very impressed that you actually offered... read more

Business response:

We appreciate your comments and are glad to see you, like many other customers enjoy the complimentary amenities we offer. If there is anything else we can do to elevate your ownership experience, please don't hesitate to ask. Best Regards, Mike Spann (mspann@fieldsauto.com) - Manager.

scottc1963

15 years ago

I cannot say enough great things about this dealership. From the purchase of my new 2007 550 to today they have done an outstanding job. I have always felt like part of the family every time I go in. For as sophisticated & complex as the systems on the car are, they are able keep things running as good as new year after year. If a problem arises I have confidence that it will be taken care of. Another great feature - if I choose to wait while service is done I can hop on the wifi, have a snack or lunch in a very comfortable ... read more

Business response:

Thank you! We appreciate your kind words and your business! We are also delighted that you're enjoying all of our complimentary amenities. It's our pleasure! Sincerely, Mike Spann at (mspann@fieldsauto.com).

rosaliefl

15 years ago

I must say Richard is the most outstanding Service Advisor at Fiends in Winter Park. I have owned BMWs since 1989 and have been to many services centers. Richard has help me on a number of service visits. He always checks everything and gets me in and out in a flash. Customer service like this will always keep me coming back!

Business response:

We certainly appreciate your review and we will make sure to pass the kudos along to Richard. If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. Sincerely, Mike Spann - Manager (mspann@fieldsauto.com).

EdGator12

15 years ago

Richard has always been very accommodating and easy to work with. When dropping my car off or picking it up I never have to wait, even if I needed a loaner car. Also, on more than one occasion I had to visit the dealer on short notice without an appointment. Everything was handled professionally and expeditiously, business as usual. The dealership also does a great job at making you feel welcome by offering fantastic food for breakfast or lunch. They also have coffee, soda and water. None of my other dealer experiences with ... read more

Business response:

Thanks! We appreciate your continued support! Best Regards, Mike Spann, Manager (mspann@fieldsauto.com).

GlennF59

15 years ago

Richard has been an excellent service rep ever since Field's has been servicing my vehicle. He can always be reached and is helpful however possible. A few weeks ago I was having issues while out of state with vehicle and Richard was trying to help via telephone on how best to fix the car problem. He and the dealership has always been very accomodating to me whenever I call including helping with minor things even w/o an appointment. They are also very knowledgable about my vehicle which helps with quick turnarounds when pro... read more

Business response:

Glenn, I very much appreciate the comments. You're in good hands with Richard and I'm delighted we could exceed your expectations! Sincerely, Mike Spann, Manager (mspann@fieldsauto.com).

jbuk

15 years ago

I purchased a used Z4 BMW a year ago which initially required several service issues be addressed. I was fortunate enough to have Richard Gaffney as a service advisor. He is extremely knowledgeable at diagnosing, resolving and dealing with the problems. He has consistently delivered services when promised and provided alternative transportation to make an inconvenient situation much more bearable. He is a true asset to the dealership. The dealership is clean and provides food and beverages to customers while waiting for thei... read more

Business response:

Thanks for your business. Please enjoy our many amenities like our complimentary food, beverages and free car washes that come with your purchase from Fields. Sincerely, Mike Spann, Manager (mspann@fieldsauto.com).

lsmithesquire

15 years ago

I would like to take this opportunity to tell you about a few people. My recent purchase of the 750li is my third seven series that I have bought from Fields in Winter Park. I would not consider going anywhere else nor would I drive any other car. I absolutely love Steve Higgins. He consistently gives me great deals and ultimately that is what keeps me coming back. I just think he is a true professional and is such a dynamic person. I also love Serdar. He is larger than life and makes the whole experience fun. Over the years... read more

Business response:

Thanks for your business and please stop and say hello next time you drop by and let me know if there is anything else we may do to elevate your ownership. Warmest Regards, Mike Spann, Manager (mspann@fieldsauto.com).

pamandsteve156

15 years ago

Jenny is the best salesperson ever!We bought a 335d from her, for me. My husband liked mine so much, he wanted it for himself!She worked for 3 weeks to find us another one, even looking at other Field's dealerships. She found me a 128i convertible that was SO me. We are now a BMW family!!! She sold us 2 new BMWs in 3 weeks. No pressure, lots of work on her part and we have never been happier. I was driving an '08 Corvette and he was driving an '09 Chrysler 300 hemi C. The power and ride on our 2 new BMWs is unbelievable!!! S... read more

Business response:

Thank you for your business and your delightful review. Jenny does a great job for us and I'm glad to hear you enjoyed some of our many amenities while you were here. Best Regards, Mike Spann, Manager (mspann@fieldsauto.com).