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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
This is the place i would strongly recommend for all of you to buy BMW, especially Ralph, who is a very professional sale person. i even have learned something new about BMW from him. From his profession, He demonstrated very detail of the X5 i purchased, Not only that, his passion, knowledge, friendliness and sense of humor were really making so much fun of the whole process in the dealership. Also, You will feel warm from Rachel who is the receptionist and the best greeter ever, the sale manager and finance were doing very... read more
I highly recommend Otto’s and Heath Cameron for your BMW needs! Otto’s is a fantastic dealership, and Heath made the entire experience exceptional. We have bought four vehicles from Heath now, and keep coming back because of his knowledge, professionalism and friendliness. He really knows his BMWs and will give you as much time as needed to make your decision without ever making you feel rushed or pushed into a decision. I’ve lost track how many test drives we’ve had with Heath over the years! Heath is very responsive to que... read more
I recently visited Otto's BMW in West Chester to look for a new vehicle. I was met by Scott Gately, who proceeded to take me through one of the most pleasant and informative car buying experiences I have ever had. It's all to common to run into obnoxious car salesman who only want to get your signature and their commission as fast as possible. Scott Gately proved to be a wonderful exception to that cliche. Scott was very informative and he answered all my questions (the many I had) with patience. Everyone I met at Otto's dea... read more
I would highly recommend Heath as a car salesperson. He is knowledgeable, friendly, professional and not pushy at all. I actually chose him from reading reviews on this site, so now I am adding mine to the list. I don't need to be repetitive about his qualities, so just know that all the great reviews that he received are completely accurate. I am a previous BMW owner, just leased an X5 from Heath, and hope to have a long continued relationship with him. Buy your BMW from him. He has 3 children and could use the business!
My husband and I love Otto's. It is so nice to walk into a dealership and be greeted with a nice friendly "hello". When we purchased our car (328xi) the sales people couldn't have been nicer or more helpful, even thought we were purcahsing one of their lower end models. We were just treated so nicely. They took the time to answer all of our questions. When it came down to discussing price they laid out all of the current BMW incentives and financing options. Everything was very clear and easy to understand. We did have two c... read more
My overall experience at Otto's has been very good. This is the second time Heath Cameron has helped me. He was very helpful, and knows these cars. Made the buying experience very smooth.
We purchased a new BMW from Otto's BMW, West Chester, PA because the BMW dealership we dealt with previously no longer met our expectations. Kevin Mahoney, our salesperson at Otto's, did not pressure us to purchase and was extremely patient with my spouse, the primary driver of the new vehicle. Kevin spent as much time as we needed on the day of delivery to cover all aspects of the vehicle. Our Financial Service Advisor, Matthew Austin, had us in and out of his office in 15 minutes, and was very helpful and courteous in comp... read more
We had been shopping around for a new car and had visited many dealerships. We had narrowed our choice to 3 dealers and were looking to find the one that stood out from the others. We had purchased one other car from Otto's and were very satisfied with our buying experience. We decided to try them again and were rewarded with another great experience. Jay Miller has shown to be both courteous and completely knowledgeable of his product. He worked very hard to secure us a deal at the right price and is always available to ans... read more
I've had CPO warranty work done multiple times here on my 750i and have been very satisfied. I've also bought parts for my own install as I have full tools and a lift at home, so I do the non warranty covered work myself; they will typically work with you on parts prices for me and that is a plus. I request the same SA now (Steve) because I've come to trust him and he is always pleasant to deal with. I do think the techs need to keep an eye open, on one occasion I did find what I presume was a vacuum tube left disconnected a... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.