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7201 Pensacola Blvd, Pensacola, FL, 32505, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Not happy had to pay for my service. I thought I had a warranty but it's expired. People there were nice and friendly, but still felt screwed.
Service department sure can use some training on customer service,
After working with our bank all day to make sure we had approval for a particular truck and getting a buyers order and everything, the next morning we drove over a hour to Bob Tyler toyota and the sales guy told us the vehicle had been sold. Automatically I was aggravated of course. My husband son and I walked out to our vehicle and just for grins and giggles I looked online and they had posted the exact same truck but asking an extra $4k for the truck. I called spoke to a manager and oh well now it has supposedly went throu... read more
I went there to buy a 4 Runner, well while i was there, I saw a 2015 Lexus inside the show room. I fell in love with it. I wanted to trade in my 2015 Boxer Porsche and my sales rep was Marcus. He never returned my call with trade value. I am still waiting. If you want us to shop LOCAL, then give us local customer service. I have decided to shop at Eastern Shoals Toyota for my 4runner and keep my porsche. By the way, I have purchased two new vehicles from Bob Tyler a 4runner and Avalon. I never had any problems until now. E... read more
I am enjoying the car I bought but Bob Tyler Toyota is the epitome of typical car dealers fast talking scam sales. I was told that I qualifies for the 90 day no payment 0% financing due to my excellent credit. Expected my first payment due in October only to discover they expected it in August. When I asked about this at the dealership I was passed off from person to person till finally General Manager Micheal said he would take care of it for me. After not hearing back for several days I reached him again and he assured me ... read more
Don't waste your time for an oil change. Even with an appointment our oil change took over Two & a Half hours today (& this isn't the first time). People who came in as walk-ins were serviced before us. There are many other places that are much more convenient who offer way better service. Bob Tyler just lost us as clients.
Very disappointed with my latest experience. Went in for the BOGO wiper blade promotion and I was reassured that they were in stock. I get to the dealership and they are on back order. Same day. I go in to order and the process is poor. There is not very good communication between departments. Got the call that my order was ready and was assured I was getting two parts. My husband goes to pick it up, there is only one and they needed to rerun my order. Frustrated that I am communicating and confirming but it's something els... read more
PARENTS OF YOUNG COLLEGE STUDENTS/CHILDREN - BEWARE OF THIS DEALERSHIP - PLEASE READ BELOW. Email sent to Owner of Bob Tyler, Mr. Tyler has not responded as of yet. Dear Mr. Tyler: I am contacting you in reference to my daughter . I have been in contact with Kevin, about the issue I am about to discuss with you. My daughter brought her Toyota Corolla to your facility approximately thirteen days ago, with a issue involving the front end of the vehicle vibrating. Your technician told my daughter (after driving the ... read more
Horrible. Was lied to. I bought a 2016 Prius Eco and I found out it doesn't come with a spare tire and I was told to come in they would help me out NOT..At first the sales manager was nice and was going to give us a spare tire but it would not fit. They wanted to sell me another but wouldn't even give me what I owed for the car. Wanted to give me 2000 less. Oh hell no. My husband was furious, they were trying to take me. The sales manager my husband to go buy a Dodge and that made him so mad, so we just left. If they wo... read more
Bob Tyler Toyota has a 4.3 star rating with 3,783 reviews.
Bob Tyler Toyota is open now. It will close at 8:00 p.m.