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Boutique Apartments
- Real Estate
- Denver, CO
About this business
Location details
574 Santa Fe Dr, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trash they took $270 from me. They don't respond until the end of the day and wont provide a tour for an apartment.
I've gotten to THE point where I feel indifferent about living here. And I certainly will not be resigning with them. I was the second tenant to move in. The units were built quickly so the materials used are cheap- from walls to counters, etc. My door wouldn't lock when I first moved in, we got the wrong mailbox keys and management neglected our repeated concerns about changing the keys, not to mention the packages situation is a nightmare.. and so much more. The property manager, Katy, has definitely improved her behavior... read more
Business response:
Hi Patricia, thank you for taking the time to provide your feedback regarding your experience at Signalmen Apartments. We sincerely apologize for any inconvenience you have faced during your time here. Our management team understands how frustrating it is to have the elevator not working. We are doing everything within our power to rectify the situation and are keeping our residents informed. Currently we are waiting on a part, because a major elevator component failed last week. Please rest assured that we value your busi... read more
If I could give 0 stars I would. Lived in an apartment where maintenance issues were constant and never fully fixed. The ceiling collapsed in our bathroom and they left a mess, used our trash can for dirty water, and slapped a bandaid on it. The drain never drained and we had to stand in dirty water while showering for a year. Endless leaking problems. The building was surrounded with asbestos and taped off yet nothing was done about it for well over a year. Thanks for the cancer. Problems were brought up to management but n... read more
Business response:
Brooke, I’m sorry to hear about your maintenance issues, we try our best to make repairs as quickly as possible. We do have an asbestos concern at this specific property and we are required to follow state CDPHE guidelines so solve the issue. I am sorry the process has gone on as long as it has, but we have taken all precautions to keep everyone safe. You are correct, your apartment was left in great condition. The reason you did not get your full deposit back was because you did not give proper notice to vacate. This r... read more
I would stay far far away from these guys. My girlfriend and I had an apartment at Turntable studios for over a year next to the Broncos stadium. The manager was a complete and total moron and could care less about the place. Her employees parked in our paid parking spot multiple times and she did nothing about it. The parking there is bad enough. During Broncos games her security employee took our paid spot over and over and she did nothing. 90% of the washers and dryers would take our money and then wouldn't work. She was ... read more
Management is awful, especially Michelle. They never answer the phone and could care less about your safety and well being. Apartments flood and cars broken into. They are also prejudice from what I've witnessed. Def 0 stars.
Business response:
L O, We take all concerns regarding safety, maintenance and customer service seriously. As I cannot find you in our system, please contact me directly at 303-991-6497 so that I can assist with your issues. Sincerely, Mike Keady
I live at x at Sloans, on of boutique apartments properties. For a year we have been asking management to secure the building as the fob is a false sense of security. We have found the grill behind our apartment on and unattended with grill stones removed presumably for drug use by our not so friendly neighbors. We've seen people hopping the fence right behind our apartment to get into the common area. We've been aggressively confronted by a man who trespassed trying to spend the night in the common room. We've encountered ... read more
Business response:
Dear Alessandra, we understand your concerns about the safety of the building which we share in fully. Statistics of crime and homelessness have increased across the Denver Metro area and we continue employ our best strategies to deal with these issues for all of our residents and the building. We would be happy to talk about your unit issues in person if you could please connect with us to schedule a time at 720.310.8801. We are here to make every resident’s experience as great as possible and it sounds like we missed the m... read more
After half a dozen eMails confirming I would be there. I set up an appointment at the Bentley house near downtown Denver and no one even showed-up. They didn't even have the courtesy to call or apologize. This company is a waste of time, Don't bother with them.
Business response:
Hi Glenn, We apologize if there was any miscommunication. I’ve gone through our scheduling data since 01/01/23 and don’t see anything booked under Glenn. Can you please reach out to me at 303-333-3773 x 6702 with your direct contact info so that I can dig in and see what happened? We value your time and are happy to assist in any way possible with your home search. Sincerely, Lauren Thomas, Assistant Regional Manager
just sharing my experience here so I hopefully save someone the mistake I made of moving here. first things first, roaches, everywhere. We had to purchase seal proof containers for every single food item we had in our cabinets, they were on the counters, in the sinks, shower, laundry room is covered. Speaking of the laundry room, the dryers down there will burn the absolute hell out of your things, turned my brand new white sheets brown with one use on delicate. The power goes out multiple times a day in the building in whic... read more
I would not recommend renting from this management company unless is it your last resort and you have nothing but time on your hands to wait for responses. I moved into one of the properties in Oct 2021. I signed a 9month lease so thankfully my nightmare is almost over as far as living here but I am sure I will have a nightmare haunting me for years to come. From the property manager not responding to emails or phone calls to maintenance pushing you off until the next day when there is not any hot water to then contacting... read more
Frequently asked questions about Boutique Apartments
How is Boutique Apartments rated?
Boutique Apartments has a 3.1 star rating with 621 reviews.
When is Boutique Apartments open?
Boutique Apartments is closed now. It will open on Monday at 9:00 a.m.