Boutique Apartments

M C. 

on Yelp

2 months ago

My time living at the Dolphin Apartments did NOT bring harmony into my world. My roommate and I had relentless maintenance issues and unpleasant interactions with Boutique admin. From heating issues, to attempted break-ins left unresolved, to straight-up health hazards, we had a turbulent experience. Sure, Dolphin is close to campus and relatively cheap, but don't expect to have a flawless experience or for their management to take responsibility whatsoever for the inconveniences that they cause. From the beginning, I knew ... read more

Rebecca H. 

on Yelp

3 months ago

I lived in this apartment for two years and would not recommend it. Management has very high turnover and is extremely unresponsive/unhelpful. Maintenance is the only part of the company that consistently follows through, but even then, many issues were never properly resolved. The air conditioning never worked reliably, and the washers and dryers were constantly out of order for long periods of time. I also experienced ongoing problems with mice that were never fully addressed. During my time there, I had a neighbor who r... read more

Keefe I. 

on Yelp

5 months ago

THREATENED WITH EVICTION FOR BOUTIQUE/WHEELHOUSE'S LACK OF ACCOUNTABILITY: I am usually not one to leave reviews for anything, but this is, without hyperbole, the worst business I have ever had to interact with. Not even just for housing. Worst business, period. I started renting with Boutique Apartments/Wheelhouse Apartments in July of 2024. The lease term was to end on June 30, 2025. My past roommate reached out as early as March 26th, and I reached out on May 8th for renewal. Like the rest of these reviews can vouch f... read more

Jeff K. 

on Yelp

6 months ago

Thank you for contacting me Mike. Do you have an extension I can call? I've left a voicemail on the main number but have not heard back.. I just received a bill in full for the month of August even though I am leaving August 2nd and I need to discuss this with someone immediately. Thank you 

Colin M. 

on Yelp

7 months ago

This is the absolute worst property management company I've ever had to deal with. I have called them over 30 times and they have answered the phone twice. And told me they would get back to me regarding my resident portal that I can't sign into, because they switched to a new portal system with light giving me the registration code I need. Never heard back from them once. I've called and called and called and no one will answer the phone. I've never had to try so hard to pay someone the money I owe. It's baffling to me that... read more

Jeff K. 

on Yelp

7 months ago

An Infested Experience and Inflexible Management If you are considering signing a lease with Boutique Apartments, please watch my youtube playlist https://www.youtube.com/playlist?list=PL2uHbawf4ogSNGZi7hXVJd9W-D3M1coSW You can skip the first long one, and I would prefer you did. It's just for documentation and private. The others are what you can expect from your landlords at Boutique. I get really upset in one the last ones, sorry I'm stressed. I didn't know I had to document things, there could be two weeks of these... read more

Eyesoh A. 

on Yelp

8 months ago

2 years since I moved and my God- They have not changed. I feel so awful for those who are living aka barely hanging on. How long are Boutique and Wheelhouse going to be allowed to get away with this? Something needs to be done. Please READ ALL REVIEWS. These are not just rants, etc. These are warnings from those who are stuck in a real mess. I lived in the Leyden property for 9 months. I had to block it out as it was such a horrific experience. Saying prayers for all. Document everything. Every phone call, email, dro... read more

Andrew K. 

on Yelp

8 months ago

I would highly recommend avoiding this property, for a variety of reasons! I read through the reviews and it appears they're trying to pump up their scores through people who toured, or a food truck operator (lol). I lived here a year, my sister also lived here a year, and can actually speak to living here which many of the reviewers clearly did not. In fact, go for a tour, ask to go smell and see the 3rd floor to see a kicked in door, and a strong cigarette and marijuana odor. The property managers do not have an office o... read more

Liam S. 

on Yelp

8 months ago

PLEASE READ DO NO MOVE HERE: This very well might be the worst property management group I've had to deal with. Impossible to get in touch with over the phone or email as it relates to your actual property, and don't even mention when it comes to getting your security deposit after the fact. I thought the only way to get to them was by going to their actual office location. Nope, there is NO ONE there during hours - I've now tried twice. 3 weeks ago i was told my deposit was getting shipped after pestering this group for a c... read more