This profile has been claimed by the business owner or representative.
Boutique Apartments
- Real Estate
- Denver, CO
About this business
Location details
574 Santa Fe Dr, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
just sharing my experience here so I hopefully save someone the mistake I made of moving here. first things first, roaches, everywhere. We had to purchase seal proof containers for every single food item we had in our cabinets, they were on the counters, in the sinks, shower, laundry room is covered. Speaking of the laundry room, the dryers down there will burn the absolute hell out of your things, turned my brand new white sheets brown with one use on delicate. The power goes out multiple times a day in the building in whic... read more
I would not recommend renting from this management company unless is it your last resort and you have nothing but time on your hands to wait for responses. I moved into one of the properties in Oct 2021. I signed a 9month lease so thankfully my nightmare is almost over as far as living here but I am sure I will have a nightmare haunting me for years to come. From the property manager not responding to emails or phone calls to maintenance pushing you off until the next day when there is not any hot water to then contacting... read more
I would not wish this place on my worst enemy. If you love cleaning raw sewage out of your bathtub multiple times this is the perfect place for you! Do you love checking into a hotel in the middle of the night because you can't stay in your apartment? Do you love not having a working toilet for days at a time and not being able to get anyone to call you back? I'm currently sitting in my flooding kitchen as I write this! This management company has taken zero responsibility for moving people into an apartment they know has ma... read more
Business response:
Hi Samantha, we apologize for your experience and frustration. We have signed a contract with a vendor to rebuild and redesign the sewer pits that caused the problems with your unit. The main problem was residents in the building flushing baby wipes and clogging up the pump system. The redesign is a very extensive project that requires a lot of planning and construction, which was why we offered you several months ago to move out of your apartment early without penalty; it’s our intent to make sure residents are happy in the... read more
I move every two years. It's a nomadic habit but I've lived in a lot of cool places. This is the by far the worst. Do not do it. This management company is what is wrong with slumlords. They will nickel and dime and charge illegal fees with no itemized receipts or ledger. This company breaks state tenants rights and laws. Doesn't return calls or followup with maintenance requests. It's been over 3 months waiting on a broken microwave and bathroom sink. Neither will be fixed before I leave this hell hole.
Business response:
Chelsa, I can’t find you as a resident in our system. Can you please call me so I can help? Mike Keady 303-991-6497
I have never lived in a building that cares less about their residents than Boutique/Wheelhouse apartments. Specifically the property managers Zach Miller and Ayreonnah Redin. These are two of the most incompetent people I have worked with in all the places I've rented over the last decade. Let me give a brief list of everything that's happened in this building over the last 18 months. - We've had 5 - 10 car break-ins, and after repeatedly requesting video cameras be installed in the garage, the management has said no mult... read more
Business response:
Hello Chris, we are sorry to hear that you are not happy with our management team. It is unfortunate that we have had a couple car break-ins over the winter season. When these occurred we checked our camera system that covers the back alley to identify how they got in and then worked with our locksmiths to further secure the garage area while not infringing on fire safety code. Similar action is taken if we find someone trespassing on-site however it has been a while since we have received a report of this. Package theft i... read more
RUN from this company. No responses, multiple code and safety violations in the building, multiple BUILDING break-ins they do not care about (it's in the lease - not their problem, literally word for word). They purchased my apartments and I have had more issues with safety and communication in the three months since they took over than I have in almost 4 years of living under the previous ownership. I had to call them and email them everyday for the month of November to get my lease renewed and was provided with the renew... read more
Preface- my bldg management was excellent prior!- My building was taken over by Boutique apartments 10/28/21. I have had numerous calls and online maintenance requests regarding plumbing issues. Ive had a couple temporary fixes and I've also I've been told twice that "there was nothing we can do, sorry". I've been left with no toilet or any other solutions for MULTIPLE times exceeding 12-24+ hours. I've never heard back from management or a maintenance manager. I can see now why there is so much sh*t all around the building... read more
Business response:
Hi Amber, thank you and we apologize for any issues you are experiencing. I'm showing that our maintenance tech visited today to check on your toilet and verified with you that it works. He is also taking care of getting your remaining work request resolved. We understand your frustration and appreciate your patience, as our maintenance team has been busy with a large amount of requests due to the weather conditions. If you have further concerns, please contact our Resident Services team at rsc@wheelhouseapts.com. Sincerely,... read more
AVOID AT ALL COSTS. I lived at Tennyson 44 and it was by far the worst apartment and property management I have ever experienced. I've filed a complaint with the BBB and I could write a novel about how terrible this place is but I will quickly summarize. The common areas are filthy, the trash room is disgusting (90% of the time you can't even open the door), the main door is constantly broken, the elevator was broken during our move out weekend (the whole weekend) and there was zero urgency to fix it so we had to move everyt... read more
Business response:
Larissa, We are sorry to hear that you were unhappy while living at Tennyson 44. Our team has all common areas cleaned regularly by our staff and cleaning crew along with deep cleans every couple of months as seen fit. We have been working on getting the trash room issue resolved and were finally able to get our trash vendor to approve of a second dumpster for this property after years of them stating they couldn't make it fit in the trash room. This has greatly improved the trash situation but this was dropped off after yo... read more
Where do I begin? My entire experience at The Clarkson was a nightmare. If you want to live in a glorified dorm, this is your place. The walls here are insanely thin and noise from my inconsiderate neighbors affected my sleep daily. Maintenance doesn't fix things correctly the first time, so you'll keep putting maintenance requests in until you give up and just live with the problem until you move out. The ceiling fan lights will turn on randomly in the middle of the night because your neighbor's fan is programmed to the sam... read more
Frequently asked questions about Boutique Apartments
How is Boutique Apartments rated?
Boutique Apartments has a 3.1 star rating with 633 reviews.
When is Boutique Apartments open?
Boutique Apartments is open now. It will close at 5:30 p.m.