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Boutique Apartments
- Real Estate
- Denver, CO
About this business
Location details
574 Santa Fe Dr, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Management is awful, especially Michelle. They never answer the phone and could care less about your safety and well being. Apartments flood and cars broken into. They are also prejudice from what I've witnessed. Def 0 stars.
Business response:
L O, We take all concerns regarding safety, maintenance and customer service seriously. As I cannot find you in our system, please contact me directly at 303-991-6497 so that I can assist with your issues. Sincerely, Mike Keady
I live at x at Sloans, on of boutique apartments properties. For a year we have been asking management to secure the building as the fob is a false sense of security. We have found the grill behind our apartment on and unattended with grill stones removed presumably for drug use by our not so friendly neighbors. We've seen people hopping the fence right behind our apartment to get into the common area. We've been aggressively confronted by a man who trespassed trying to spend the night in the common room. We've encountered ... read more
Business response:
Dear Alessandra, we understand your concerns about the safety of the building which we share in fully. Statistics of crime and homelessness have increased across the Denver Metro area and we continue employ our best strategies to deal with these issues for all of our residents and the building. We would be happy to talk about your unit issues in person if you could please connect with us to schedule a time at 720.310.8801. We are here to make every resident’s experience as great as possible and it sounds like we missed the m... read more
After half a dozen eMails confirming I would be there. I set up an appointment at the Bentley house near downtown Denver and no one even showed-up. They didn't even have the courtesy to call or apologize. This company is a waste of time, Don't bother with them.
Business response:
Hi Glenn, We apologize if there was any miscommunication. I’ve gone through our scheduling data since 01/01/23 and don’t see anything booked under Glenn. Can you please reach out to me at 303-333-3773 x 6702 with your direct contact info so that I can dig in and see what happened? We value your time and are happy to assist in any way possible with your home search. Sincerely, Lauren Thomas, Assistant Regional Manager
just sharing my experience here so I hopefully save someone the mistake I made of moving here. first things first, roaches, everywhere. We had to purchase seal proof containers for every single food item we had in our cabinets, they were on the counters, in the sinks, shower, laundry room is covered. Speaking of the laundry room, the dryers down there will burn the absolute hell out of your things, turned my brand new white sheets brown with one use on delicate. The power goes out multiple times a day in the building in whic... read more
I would not recommend renting from this management company unless is it your last resort and you have nothing but time on your hands to wait for responses. I moved into one of the properties in Oct 2021. I signed a 9month lease so thankfully my nightmare is almost over as far as living here but I am sure I will have a nightmare haunting me for years to come. From the property manager not responding to emails or phone calls to maintenance pushing you off until the next day when there is not any hot water to then contacting... read more
I would not wish this place on my worst enemy. If you love cleaning raw sewage out of your bathtub multiple times this is the perfect place for you! Do you love checking into a hotel in the middle of the night because you can't stay in your apartment? Do you love not having a working toilet for days at a time and not being able to get anyone to call you back? I'm currently sitting in my flooding kitchen as I write this! This management company has taken zero responsibility for moving people into an apartment they know has ma... read more
Business response:
Hi Samantha, we apologize for your experience and frustration. We have signed a contract with a vendor to rebuild and redesign the sewer pits that caused the problems with your unit. The main problem was residents in the building flushing baby wipes and clogging up the pump system. The redesign is a very extensive project that requires a lot of planning and construction, which was why we offered you several months ago to move out of your apartment early without penalty; it’s our intent to make sure residents are happy in the... read more
I move every two years. It's a nomadic habit but I've lived in a lot of cool places. This is the by far the worst. Do not do it. This management company is what is wrong with slumlords. They will nickel and dime and charge illegal fees with no itemized receipts or ledger. This company breaks state tenants rights and laws. Doesn't return calls or followup with maintenance requests. It's been over 3 months waiting on a broken microwave and bathroom sink. Neither will be fixed before I leave this hell hole.
Business response:
Chelsa, I can’t find you as a resident in our system. Can you please call me so I can help? Mike Keady 303-991-6497
I have never lived in a building that cares less about their residents than Boutique/Wheelhouse apartments. Specifically the property managers Zach Miller and Ayreonnah Redin. These are two of the most incompetent people I have worked with in all the places I've rented over the last decade. Let me give a brief list of everything that's happened in this building over the last 18 months. - We've had 5 - 10 car break-ins, and after repeatedly requesting video cameras be installed in the garage, the management has said no mult... read more
Business response:
Hello Chris, we are sorry to hear that you are not happy with our management team. It is unfortunate that we have had a couple car break-ins over the winter season. When these occurred we checked our camera system that covers the back alley to identify how they got in and then worked with our locksmiths to further secure the garage area while not infringing on fire safety code. Similar action is taken if we find someone trespassing on-site however it has been a while since we have received a report of this. Package theft i... read more
RUN from this company. No responses, multiple code and safety violations in the building, multiple BUILDING break-ins they do not care about (it's in the lease - not their problem, literally word for word). They purchased my apartments and I have had more issues with safety and communication in the three months since they took over than I have in almost 4 years of living under the previous ownership. I had to call them and email them everyday for the month of November to get my lease renewed and was provided with the renew... read more
Frequently asked questions about Boutique Apartments
How is Boutique Apartments rated?
Boutique Apartments has a 3 star rating with 618 reviews.
When is Boutique Apartments open?
Boutique Apartments is closed now. It will open at 9:00 a.m.