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Boutique Apartments
- Real Estate
- Denver, CO
About this business
ABOUT Boutique Apartments™, managed by Portus, LLC, has represented a whole new idea in Denver apartment living since 2005. And the people behind our company have spent years building the experience to get it right. Our team of leasing, maintenance, and property management professionals are here to make your apartment experience memorable.
Location details
574 Santa Fe Dr, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love Boutique Apartments! The application / approval process took a few weeks because I applied for an income-restricted property (awesome that they offer these!) but working with Justine was a breeze! She was great at communicating and keeping me up to speed on the process, she was super friendly and professional. Everyone that worked at the office was very welcoming, genuinely happy to work there, and they made me feel important. I think the staff is organized and I think the price I pay for a 1 bedroom is competitiv... read more
We've lived at Cruise for about a month and we love it. The staff made applying and signing the lease a breeze. It was the smoothest move-in I've ever experienced. The rent is a good deal and we love our two bedroom. We are on the fourth floor, and so, that might make a big difference. We're not sure what it would be like in a studio or one bedroom on a different floor. Nevertheless, we've found the building to be incredibly quiet and very comfortable. Except for the occasional hello in the hallway, you'd never know that we ... read more
I'm a nurse recently relocated from the Washington DC area and Boutique Apartments could not have been more helpful in my transition! With only a few days to find an apartment the wonderful staff was efficient, patient, and professional. I was able to submit all of my applications online and communicate with the property manager with very little effort. Prior to my move in I only quickly saw the space in person once, and then in pictures online and it is even more beautiful then I remembered! The kitchen is completely reno... read more
Contrary to a couple of the reviews here, I've not had any issues with the Boutique Apartments team thus far, in fact, they've gone out of their way to help me out when an issue has come up. The leasing and office staff has all been fantastic and extremely helpful, and all of the maintenance personnel have been professional and courteous. While others may have had issues, I have nothing but praise for the team.
THREATENED WITH EVICTION FOR BOUTIQUE/WHEELHOUSE'S LACK OF ACCOUNTABILITY: I am usually not one to leave reviews for anything, but this is, without hyperbole, the worst business I have ever had to interact with. Not even just for housing. Worst business, period. I started renting with Boutique Apartments/Wheelhouse Apartments in July of 2024. The lease term was to end on June 30, 2025. My past roommate reached out as early as March 26th, and I reached out on May 8th for renewal. Like the rest of these reviews can vouch f... read more
Thank you for contacting me Mike. Do you have an extension I can call? I've left a voicemail on the main number but have not heard back.. I just received a bill in full for the month of August even though I am leaving August 2nd and I need to discuss this with someone immediately. Thank you
This is the absolute worst property management company I've ever had to deal with. I have called them over 30 times and they have answered the phone twice. And told me they would get back to me regarding my resident portal that I can't sign into, because they switched to a new portal system with light giving me the registration code I need. Never heard back from them once. I've called and called and called and no one will answer the phone. I've never had to try so hard to pay someone the money I owe. It's baffling to me that... read more
An Infested Experience and Inflexible Management If you are considering signing a lease with Boutique Apartments, please watch my youtube playlist https://www.youtube.com/playlist?list=PL2uHbawf4ogSNGZi7hXVJd9W-D3M1coSW You can skip the first long one, and I would prefer you did. It's just for documentation and private. The others are what you can expect from your landlords at Boutique. I get really upset in one the last ones, sorry I'm stressed. I didn't know I had to document things, there could be two weeks of these... read more
2 years since I moved and my God- They have not changed. I feel so awful for those who are living aka barely hanging on. How long are Boutique and Wheelhouse going to be allowed to get away with this? Something needs to be done. Please READ ALL REVIEWS. These are not just rants, etc. These are warnings from those who are stuck in a real mess. I lived in the Leyden property for 9 months. I had to block it out as it was such a horrific experience. Saying prayers for all. Document everything. Every phone call, email, dro... read more
Frequently asked questions about Boutique Apartments
How is Boutique Apartments rated?
Boutique Apartments has a 3.1 star rating with 609 reviews.
When is Boutique Apartments open?
Boutique Apartments is closed now. It will open at 9:00 a.m.