Bright Now! Dental: Social Roll-Up

Amit Suri 

on Facebook

3 years ago

It all started off with great confidence but things went south quickly and I still wanted to have faith. I always go for regular cleaning but they are only doing Deep clean because of covid-19 they have limited staff. They always do work that is not covered in the insurance like the para-nomic pic and overcharge you every time you visit. Extremely bad service not recommended. 

Stella Mares 

on Facebook

3 years ago

went in for Dentures.,Well they don't specialize in dentures .Felt my time was wasted. I had to go and reanounce myself because after sitting for an hour and not being called seeing others who came in after myself being called in first🤔.But after all that 🙆They did find another Bright Now & referred me. it's 30 mins away however.Wished this Dentist in Bell Gardens specialized in Dentures. 

Nina Mariano DiCarlo 

on Facebook

3 years ago

My appointment was scheduled Dec 16, 2021. They called to say my Hygienist has left & need to reschedule. This is the 2nd Hygienist that I had who left. I got a schedule for Dec 28, 7:30. I came & was told I have 2 appointments but not Dec 28. One is Dec 30 & one on Jan 28. First of all, I visit every 3 months not a month apart. Second of all, the associate who was there when I came did not display a positive customer service. Although she may not be the one who messed up my appointment, there was no apologies, no empathy,... read more

Blake Thatcher 

on Facebook

3 years ago

I’ve been three times now as they take my insurance and I have received absolutely no real services, save one cleaning. I’ve had two different dentists ask me what I was there for, indicating that there is very poor tracking of your records. The different dentists constantly contradict each others’ opinions which also means the service you’re expecting to go in and receive changes constantly. It’s just too big of a corporation to provide any decent customer service and I will be getting a new dentist ASAP. 

Anna Lopez Herrera 

on Facebook

3 years ago

Horrible staff ! Do not recommend 

Lynn Pepper 

on Facebook

3 years ago

They constantly cancel and reschedule appointments. Showed up today for an appointment that they rescheduled me back when we were supposed to be seen in November, after sending out reminder text messages and a phone call on Monday for today's appointment only to be told we're not even in the scheduling book. This place is completely unorganized. 8 am beyond frustrated. 

Mary Durbin 

on Facebook

3 years ago

I had a 2 crowns put in last year and one came out. They charged me $94.00 dollars just to glue it back in. They shouldn’t have charged anything as far as I’m concerned. I’m not going back! 

Brenda French Ramirez 

on Facebook

3 years ago

They referred my to a periodontist once the periodontist completed his work he sent them a letter on 7/13 to let them know they could start the Invisalign treatment. I didn’t hear back from bright Now, I finally got in in September they must not of read the letter for the periodontist because they sent me back to the periodontist. I straightened that out and finally got back in to Bright Now for 2 fillings and a cleaning that needed to be done prior to the Invisalign treatment So now we are 5 months out from me seeing the pe... read more

Linda Capers 

on Facebook

  Recommended

3 years ago

To explain procedure before you start them and let us know how much the bill is going to be.