Bright Now! Dental: Social Roll-Up

Jaysen Everett Brake 

on Facebook

4 years ago

appointment was at 1030 sat for 40 minutes after asking how much longer they came and took me in back to stand in the hallway. Asked why it now 40 minutes past my appointment and all I was told is she didn't know maybe it took them that long to enter my information into their system. I had advised them that I had other appoints to go to and may have to leave depending on procedure. they asked me if I wanted to establish new patient with them I stated that not if a person has to wait 40 minutes each time past their appointme... read more

Erika Barthelmas 

on Facebook

4 years ago

Listen to the Client and not force a treatment on them,they do not want. 

Josh Grove 

on Facebook

4 years ago

I was in pain due to wisdom teeth that had not been taken care of. After signing up for the dental savings plan "One Smile" and being told by the gentlemen on the phone my initial office visit and X rays would be included in the cost of the $79.00 annual plan, I found out that was not the case. I was quoted $387.00 per tooth for a TR# 7240 using the One smile plan, I was given a quote at Bright now dental for the cost of $644.00 per tooth ( for a TR#7240 " in asterisk"! The explanation given was "it is in asterisk" and that... read more

Faye Minter 

on Facebook

4 years ago

Had an appointment for a cleaning, They called me the day before the appointment, telling me that they won’t have a Hygienist until April! What kind of crap is that! Not Professional at all! Do not Recommend ! 

Desiree Nicole 

on Facebook

4 years ago

I had an awful experience with both the office and customer service at this location. After the ortho consult I had to call several times asking for pricing. They quoted me full price because they had me as a "cash patient" when I used my insurance for a check up literally an hour before the ortho consult??.took a week for the quote via phone.I was told by phone it would be $1700 then when I called back to get that printed I could only call when vanessa was there for a print out...then when I finally caught her between days ... read more

Michael Hannan 

on Facebook

4 years ago

Because of the lack of communication between your offices I was referred to your office a Buckeystown for a specialist they had no idea who I was why I was calling it just makes you look unprofessional 

Alejandra C. Tomes 

on Facebook

4 years ago

I’ve been thinking about this for a while: last year in January, I went to a Bright Now Dental location in Fort Collins to get molds done for my teeth so I could get a new retainer. Years ago, I got Invisalign from the Bright Now Dental in Aurora & had no problems. So when I went to the one in Fort Collins, I expected the same quality service. Turns out, they made the retainers that day (typically after taking impressions, they send them to a lab & you get them at least a week later), and they looked like crap. The ones I ... read more

Bonnie Grace 

on Facebook

4 years ago

Not only did they overcharge me by over $200, I have to get the root canal redone as they did not clear the infection and I am having issues 6 months later! 

Abigail Herald 

on Facebook

4 years ago

Took 18yr old son to the appointment. New patient and first time there. Day one: went to the dentist in Belden Villiage Mall. Got to the appointment 20 minutes early. Was told to fill out a paper. Which we did. Was told there’s more pages it to and to finished filling it out. Told receptionist didn’t know that. Receptionist said it happens all the time. Then why not say it’s a packet to begin with?! Finished filling it out. Was told to wait in the cold food court and they’d come get us. Asked how long it would be and rece... read more