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Bright Now! Dental: Social Roll-Up

4.2
  • Dentists
  • Phoenix, AZ

About this business

DentalDentists

Location details

2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 2:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.272,460 reviews
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Katrina Cantu's profile image
Katrina Cantu 
6 years ago

I used to love going to the dentist however they’ve turned maybe having 2 appointments into having 5 appointments and they’re all spread apart by months. I scheduled a checkup/cleaning and only received a checkup then was told my next appointment would be a cleaning and fillings however they’ve managed to place me in to 2 different filling appointments and another for cleaning? Never have I ever had to deal with a place doing this also my teeth feel like sand paper after getting a few fillings done! Seriously not ok. 

Business response:

Hi Katrina, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte 

Shaqno Fakeones Tucker's profile image
Shaqno Fakeones Tucker 
6 years ago

they are a hot mess and worse to work for!!! feddrickburg, va office manager hot mess as well please don't go their they don't know denitry. 

Jeff Miller's profile image
Jeff Miller 
6 years ago

I called Bright Now Dental and made an appointment for an assessment including x-rays. I was told by the dentist, who never introduced himself, that he wasn't happy with five fillings and that he would need to do a deep cleaning and replace five fillings that were fine as far as I know. After the assessment they send you to the financial representative to discuss financing. She said that it would cost $873.00 and that I could apply for a credit card with 0% interest for 12 months. So I was approved for the card and called to... read more

Jeff Miller's profile image
Jeff Miller 
6 years ago

I called Bright Now Dental and made an appointment for an assessment including x-rays. I was told by the dentist, who never introduced himself, that he wasn't happy with five fillings and that he would need to do a deep cleaning and replace five fillings that were fine as far as I know. After the assessment they send you to the financial representative to discuss financing. She said that it would cost $873.00 and that I could apply for a credit card with 0% interest for 12 months. So I was approved for the card and called to... read more

Ang Barto's profile image
Ang Barto 
6 years ago

They don’t keep their appointment times. They are overbooked and rushed. Sloppy work and not very gentle. 

Business response:

Hi Angie, Your time matters to us. It is our goal to provide prompt, quality service to all of our patients. Please contact me directly at Charlotte@brightnow.com if you would like to provide any additional information. Thank you, Charlotte 

Beto Barajas's profile image
Beto Barajas 
6 years ago

the visit my step son had was horrible. a night mare. they did not administer the required 2x anesthesia. held him down by atleast 3 people while him screaming in pain to extract 2 wisdom teeth that needed surgery to extract. he said he felt everything! they minimized their actions took them 15 minutes to apologize not even directly to him. the dr admitted he was in and out of sedation and that it was normal for him to cry. no apologies from the dr. only the alleged managing supervisor . I had work done there myself how... read more

Business response:

Hi Beto, Thank you for taking the time to write a review. We do take your comments very seriously and I will be contacting the office to look into this matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte 

Cindy Garza's profile image
Cindy Garza 
6 years ago

The lack of customer service, after removing my son's wisdom teeth without proper anesthesia and show some compassion to the pain he was in all they would do was give excuses of how right they had been and that my son just didn't know what he was saying. I will never be taking him there again nor will I be going there either. And as far as recommendation to this place never go there the people in front are helpful but the people in the back are rude and unprofessional. 

Business response:

Hi Cindy, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into this matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte 

Danielle DiGuero's profile image
Danielle DiGuero 
6 years ago

Originally I went here to extract wisdom teeth. Then I decided to check if they had Invisalign- I called right before they closed because I also 8a-5p so it’s hard... anyway they tell me they don’t do Invisalign. I went and found another office that does and for a the better part of two months they wouldn’t give that office the referral they needed to work on me. So I moved- and saw a Brightnow Dental near my new home, turns out they have nothing to do with the Burbank office except for same name, so when I went in to be see... read more

Business response:

Hi Danielle, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into this matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte 

Christine Marcinek's profile image
Christine Marcinek 
recommend  Recommended
6 years ago

RECOMMEND TO NEVER GO HERE!!! Waited 18 months for 12 month Invisalign due to inadequate office staff and ordering errors. Also had to have partials remade 3 times due to office error. Not to mention SEVERAL reschedules due to them over booking. However, below was "the straw that broke the camels back. April 2021 had teeth cleaned, inquired as to when I would have an exam again as hadn't had one for over a year due to COVID. They scheduled me for next cleaning WITH exam for October 2021. Day OF appt get call that the dr out... read more

Frequently asked questions about Bright Now! Dental: Social Roll-Up

How is Bright Now! Dental: Social Roll-Up rated?

Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,460 reviews. 

When is Bright Now! Dental: Social Roll-Up open?

Bright Now! Dental: Social Roll-Up is closed now. It will open tomorrow at 9:00 a.m.