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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
this is the second time I have had issues with staff being rude at this location, today I called to make an apt and I spoke with two different women. The first lady , her name was Alexa (she was good , good customer service that is) however she transferred me to Christine (this is the women who gave me a huge attitude ) the way she represented this company is awfull.I was asking to book an apt and to find out pricing , I had multiple questions which she was answering with an attitude and I asked her why if I simply neede... read more
Business response:
Hi Kassandra, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into the matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
( Brandon office on cause way ) this is the second time I have had issues with staff being rude at this location, today I called to make an apt and I spoke with two different women. The first lady , her name was Alexa (she was good , good customer service that is) however she transferred me to Christine (this is the women who gave me a huge attitude ) the way she represented this company is awfull.I was asking to book an apt and to find out pricing , I had multiple questions which she was answering with an attitude and ... read more
a year later and still having issues
Business response:
Hi Kathi, I'm so sorry that your experience with us was not positive. Will you please email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
Beware of this place I do not recommend getting anything done
The office wasted my time without an apology: 70 minutes in the waiting room and another 20 in the exam room. When I asked to speak to the office manager, she told me: “Doctor is busy.” (I had a consultation for pulling two wisdom teeth: OWW.) I very much liked Dr. Zarrabi and Dr. John, however, just not the front office lack of respect for my time.
Business response:
Hi Karen, I'm so sorry that your experience with us wasn't a positive one. Your time matters to us. It is our goal to provide prompt, quality service to all of our patients. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
If your want to spend all day at the dentist, this is the place for you!
Business response:
Hi Samantha, I'm so sorry that your experience with us wasn't a positive one. Your time matters to us. It is our goal to provide prompt, quality service to all of our patients. Please contact me directly at Charlotte@brightnow.com if you would like to provide any additional information. Thank you, Charlotte
Ortho appointments are made six to eight weeks out, but if you have to reschedule or shuffle the time due to other appointments you don’t get in for another 3 months, so I had to show up early to try to get in if possible realizing that I would have to wait, but the desk girl was a snarky snatch about it. Even when I do get here on time they are just so freaking rude.
Business response:
Hi Tricia, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into the matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Never go this place. The surgeon extracted a wisdom tooth, I let him know that it hurt me and he did not pay attention to me, he said that it was not pain but pressure and it is that I did not really take the anesthesia and extracted that piece with pain. It was horrible.
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
Racism and discrimination
Business response:
Hi Porchia, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into the matter. Will you please email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,426 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is open now. It will close at 5:00 p.m.