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Bright Now! Dental: Social Roll-Up
- Dentists
- Phoenix, AZ
About this business
Location details
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not go here. Horrible experience
Business response:
Hi Maddy, I'm so sorry that your experience with us was not positive. Will you please email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
By returning the money that we paid for a third crown that was not done at all!!!!
The dental offices are fine... phone customer service HORRIBLE! On hold for 56 minutes for "brief hold" (the recording says that) and then the office disconnected me. What would an "extended hold" look like?
My son's insurance company sent us here with a referral for a root canal. I confirmed with them on the phone before setting the appointment that the insurance was accepted. They made us wait over a month to even get an appointment. After arranging the time off from work & school, they wait till we sign in to tell me they actually don't accept that insurance and do we want to be self pay? Incredibly frustrating situation and was handled very unprofessionally by their staff.
They over charge insurance for their services and clients.
I went in Feb 2019 they told me that they are in network provider but I got a bill for 174$ .... the dentist (young) told me that my pain is prob from my jaw and he can see tiny cavities but doesnt think they will cause any pain no need to fill them. Told me they will do a cleaning and that's it. I refused the cleaning and left in pain..... fast forward 2 weeks later another dentist told me I have 4 cavities that are on the medium size that need a filling. Fast foward to March 10th i went to again another dentist to confirm ... read more
I was disappointed with the crowns I had. The fit wasn't perfect and there was some discomfort when biting down. This was in June 2016. Later in 2017, I received an invoice because my insurance wouldn't pay the bill. My insurance had Bright Now as a preferred provider...the insurance was stating that the procedure was unnecessary. After going back and forth with corporate and the insurance company, it turned out that the dentist didn't provide a medical reason for the procedure. So, I had to coordinate communication be... read more
Do NOT go here. Extremely rude and unprofessional staff!!!!
Business response:
Hi Felicia, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
replace their office staff !VERY RUDE,waited for an hour, finally left.. Will never go back to this office.
Frequently asked questions about Bright Now! Dental: Social Roll-Up
How is Bright Now! Dental: Social Roll-Up rated?
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,923 reviews.
When is Bright Now! Dental: Social Roll-Up open?
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.