This profile has been claimed by the business owner or representative.
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If your want to spend all day at the dentist, this is the place for you!
Business response:
Hi Samantha, I'm so sorry that your experience with us wasn't a positive one. Your time matters to us. It is our goal to provide prompt, quality service to all of our patients. Please contact me directly at Charlotte@brightnow.com if you would like to provide any additional information. Thank you, Charlotte
Ortho appointments are made six to eight weeks out, but if you have to reschedule or shuffle the time due to other appointments you don’t get in for another 3 months, so I had to show up early to try to get in if possible realizing that I would have to wait, but the desk girl was a snarky snatch about it. Even when I do get here on time they are just so freaking rude.
Business response:
Hi Tricia, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into the matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Never go this place. The surgeon extracted a wisdom tooth, I let him know that it hurt me and he did not pay attention to me, he said that it was not pain but pressure and it is that I did not really take the anesthesia and extracted that piece with pain. It was horrible.
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
Racism and discrimination
Business response:
Hi Porchia, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into the matter. Will you please email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
The Lacey Wa facility is a terrible place to go don’t waste your time or money!! You are just a number they try to push as many mouths through as possible. My teeth don’t even feel clean after leaving with a so called cleaning. Always trying to up-sell you with treatments and procedures you don’t need. Office staff very snooty and unprofessional!! My Ins covers fluoride yet the billing department sends me a bill. I tried discussing this with the rude receptionist at the Lacey wa office. Now I have a collection notice?? I wil... read more
Business response:
Hi Dan, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into the matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
the dentist didn't explain anything then when I asked questions she got "bothered" by me asking them...i spoke with co-workers who had the same dentist and oddly enough thwy seemed to have all the same issues in the same places I did..they got a second opinion and had no where near the amount of issues they were told they had by bright now dental and spent significantly less money....i would send my worst enemy there.
Business response:
Hi Dustin, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into the matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
I am completely and totally disappointed I feel like I was ripped off because I now have insurance not happy about the services I did not receive and I feel like I was lied to just to get more money out of me
Business response:
Hi Jodi, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
The dental assistant was nice but the customer is very poor I was not treated the same way as other customer s the front desk person name I don’t known was rude and unprofessional
My wife had a #17 tooth extraction on Friday and by Sunday the swelling and pain had not subsided. In fact the pain had escalated and as my wife says it is worse than childbirth! Called the phone number which was provided on their Day of Surgery Care for Emergencies, the number is not set up for Voice Mail so cannot reach Dr. Fernando Jimenez. So called the office and spoke to an on call center, attempted three calls in over an hour as we had no response. The Call Center has yet to reach the ON CALL DR - Really! Still in pai... read more
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,923 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.