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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unethical billing charges
Business response:
Hi Oleg, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brigthnow.com. Thank you, Charlotte
Worst experience with a dental office in 50+yrs! Make a appointment, show up and be prepared for a blank stare and to be asked repeatedly for what! When you are seen get ready to be told that’s the other dentist and to make another appointment for 3 weeks out and then to be told “ no Dr. such and such won’t be back to this office for 2 weeks! No one knows who you are supposed to be seen by or why, be sure you keep your Doctors name, what you’re in for and the next step, cause they sure as heck don’t keep records! I could hav... read more
My husband took my daughter to Bright Now Dental in Stafford on Friday the 11th for her cleaning and was charged a $59 fee. He should of never been charged a fee due to our insurance covering cleaning twice a year. When I called the office the girl that answered the phone did not know anything about insurances but they have her collecting money and handing out treatment plans/estimates! She said she was gonna get someone else to help me and left me on hold for 15 minutes until I hung up. I then called again and got a call ba... read more
My 9 year old needed a tooth pulled. It ended with Dentist Rhonemus prying my sons mouth open with both hands, pushing his head down and yelling at him. My son was trying to tell him that he was choking and couldn’t breath. I told the dentist to stop and get off of my son several times before I had to yank his hands off of my son!! This was the worst experience we have ever had! If any dentist can’t handle or want to deal with any patient, they should refer them to another dentist. Dentist Rhonemus and his frustrations shoul... read more
It’s the worse place I have ever been! Would never go there again! Terrible Service! After a hour of waiting in this office the dentist looks at me and tells me he can’t help us! Everybody has been to different dentist for different kinds of work. He certainly did not impress me! Don’t go there! He certainly did not know how to help us!
Business response:
Hi, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Nothing but problems with this office! Scheduling, lack of communication, trying to force more money out of someone and not calling checks for 10 days. Then withdrawing money and causing an overdraft on an account that was paid in full! I'm really pissed now! I need a corporate number. I will not stop until this is ALL fixed!
Business response:
Hi Tanya, Thank you for taking the time to write a review. I'm sorry your experience with us was not positive. We do take your comments very seriously and I will be contacting the office to look into the matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
PARENTS BEWARE! i received a call today from the north canton office from the office manager with quite the attitude from my review of the poor service. Then proceeds to tell me that it was resolved yesterday but after talking with my childs pediatrician i was advised that my child at her age should only be sedated at a hospital, when i told her this her response was that it was not my pediatricians authority to make that decision and that it was the dentist's final decision in the matter. This is after a year ago i was told... read more
The worst experience of my entire life. They couldn't care less of patient concerns Their dental staff and front desk office staff do not listen. This place is nothing more than assembly work . It is a puppy mill of dentistry. Do not, I repeat!, do not walk in there. AGAIN Worst experience of my entire life 0 stars....-10 stars
Business response:
Hi Michael, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
They gouge you on pricing. My insurance covers cleaning 100 but they find little billing discrepancies to overcharge your insurance and make you come out of pocket. Stay away they are not honest. Every time I’ve asked for a break down of the bill, they pretend to be to busy to help. Stay away place is an insurance scam.
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 77,923 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open on Monday at 9:00 a.m.