This profile has been claimed by the business owner or representative.
2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 2:00 p.m. | |
Fri | 7:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My bestfriend had to get her wisdom teeth taken out, they were extremely rude to her. They didn’t inform her that they were not going to put her to sleep, she was very nervous and they did not comfort her at all. The dental assistant punched her in the arm and said “You’re gonna be fine.” Would never recommend to anyone!
Bright Now Dental in Woodinville, WA I recently moved to the area, and found Bright Now Woodinville through my insurance company. I was experiencing tooth pain, so I went in to get a diagnosis. They gave me a crown. When my insurance company reviewed the x-rays, they said it was an UNNECESSARY PROCEDURE and denied payment. So I get to pay 100% for a procedure that I didn't even need. They took my fairly healthy tooth, ground it down to a nub, and stuck a crown on it and I have to pay nearly $1200. I went in trusting th... read more
Very rude staff, from the receptionist to the dental assistant. Rolling eyes at me for asking simple questions. I’m never going back to the Buckeystown Pike location or even the Thomas Johnson Drive location. Seems like rudeness and trying to push for unnecessary treatment is part of the culture. Will switch to a different dentist.
Business response:
Hi Paola, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Does not value their patients.
Business response:
Hi Victoria, I'm so sorry that your experience with us was not positive. Will you please email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
I can honestly say I used to love this dental office. But recently they have really dropped the ball. They do not correctly verify what your insurance does and doesn’t cover. In November I had work done in June they call and tell me I owe them $60 because my insurance company shorted them so I pay it thinking okay human error no big deal. Then two days ago I get a call for work I had done in February saying them my insurance shortened them again $60. So I call my insurance to find it why this keeps happening to only find out... read more
Business response:
Hi Kayla, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
This place is a joke. Very unprofessional. I wouldn't recommend them to my worst enemy.
Business response:
Hi Nancy, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
So, this was my last straw. I have had 3 appointments with BRIGHT NOW! 1) I waited 3 hours before i was seen and then taken back for a hour before spoken too and made a plan for future meeting 2) Cancelled my appointment with no notice. Didnt have the right xray tech and all employees complaining about staff issues. 3) Called for a emergency dental they said give them a week. I said fine and they AGAIN CANCEL!! They are shady as hell. They dont want to do the work or care about your time I have good insurance and they wa... read more
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
first of all, the place was empty they said that it was a short day and they didnt know if they were able to see me...second, we were not greeted, the staff is completely unprofessional, we were told they do not do emergencies or walk in, but on the website said they do, i had an emergency and i decided to go this clinic for the first time on Saturday 9/8/2018 My temporary bridge was fractured, so i was concern, they took 2 Xrays, the Dr said i could hold until monday to see my dentist and she didnt want to do nothing to t... read more
Business response:
Hi Melinda, Thank you for taking the time to write a review. I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into the matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Every time I go they make wait close to an hour to go inside and another 30 more minutes to be seen by the doc. The work that the doctor does is excellent but it takes along time for them to get to you
Business response:
Hi Candy, Your time matters to us. It is our goal to provide prompt, quality service to all of our patients. Please contact me directly at Charlotte@brightnow.com if you would like to provide any additional information. Thank you, Charlotte
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,409 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open tomorrow at 9:00 a.m.