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BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We had the worst service. 1 hour to get our food. We had 10 minutes to eat it and the fries were missing so we had that removed from the bill. No condiments were received as requested with the order. People had come after us and served and left before us
We waited at our table for 15 minutes and finally had to ask for a server to wait on us. Burgers are not served with any sides. French fries were overcooked.
we were freezing. they put us by the door and every time someone came through the door we froze
Great burger, but the server was pretty clueless and was embarrassingly unknowledgeable about their beer selection.
Great spot downtown especially if you're going to the Aronoff. They have some good options on the menu. We've been before, not our first time. In the past it's been really good. Last night we were sat at a high top in the bar area. We waited and watched as other tables were seated. We waited for about 10 mins until I had to get up to go to the host stand to ask where or who our server was. The gal I spoke to assured me she would find out and quickly took our drink order. She came back with our water, and asked if we were rea... read more
Restaurant was cold due to door to outside area being open. They were out of two of the four red wines on the menu. Wine not served at room temperature. Food was good and server did her best.
Bru Burger is usually our go to. We usually love this place. BUT, last night was not one of those days. It was so loud that we couldn’t hear each other sitting right next to each other. And our server was one of the worst we have had in a long time. She was nice, but all she cared about was the party she was taking care of and not the two other tables she had. It took forever for her to greet us and then things “seemed” to get a little better. But then the food came and she disappeared. Never came to check on us. Then when w... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Linda. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. We do hope that you will give us another chance to make things right! Our deepest apologies, BRU Burger Bar Cincinnati
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 6,938 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is closed now. It will open at 11:00 a.m.