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BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Server was great. Bar was in the weeds. Food was ok. The burger was tasty, however I ordered my burger well done and it was more like medium rare. I didn't finish it.
It was a standard, no-frills burger joint. The BBQ chicken nacho appetizer/burgers/onion rings/french fries were all average. The hostess was not very welcoming as we walked through the door. Our waitress was nice and helpful, but the hostess brought the service rating down a notch. We will not be going back.
Our server was off his game tonight. The server next to him ran circles around him with all her tables getting served before us. We told our server we had theater tickets, but that didn't help. He was distracted and slow. The food was great, we just had to rush through it because of the delays.
Business response:
We appreciate your perspective about the service delays affecting your theater plans. Glad the food was great despite the rushed experience.
I have eaten at multiple locations of Bru burger many times. Downtown Cincinnati is always very inconsistent in the quality and quantity of food your served and with the service. There is a significant difference in better overall quality at the Montgomery location
Business response:
Thank you for bringing this to our attention. We take your feedback about inconsistent quality and service seriously. Please contact us at (513) 463-6003.
We’ve dined at Bru before and were excited to return, but this visit had a few “meh” moments. When booking, the only options available were high-top seating or the enclosed outdoor patio. My husband has a foot injury, so high-tops aren’t ideal, but we booked anyway. Unfortunately, we were seated right next to the door leading to the enclosed patio, and every time a server went in or out, it was both windy and loud. Service was a bit lacking. When I asked what beers were on draft, our server pointed to a board across the ro... read more
Business response:
We take your feedback seriously about seating and service issues. We're glad the food remained very good and hope to provide better service next time.
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 7,168 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is closed now. It will open tomorrow at 11:00 a.m.