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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If i could give this company NO STARS that is what they would get. 7 or 8 times since Feb 2022 ADT and BULLDOG SECURITY SERVICES have been to my home for the same issue. I went 46 days with no video or recording (July to Aug) I asked to be released from contract and they wont, the manager came and they asked me to get a mesh, got the mesh. Guess what, security messed up 7 times in a week and half. The manager tells me that if its working now that means its fine. I asked her three times if a car shuts off and on does that me... read more
If i could give this company NO STARS that is what they would get. 7 or 8 times since Feb 2022 ADT and BULLDOG SECURITY SERVICES have been to my home for the same issue. I went 46 days with no video or recording (July to Aug) I asked to be released from contract and they wont, the manager came and they asked me to get a mesh, got the mesh. Guess what, security messed up 7 times in a week and half. The manager tells me that if its working now that means its fine. I asked her three times if a car shuts off and on does that me... read more
Existing ADT customer for over 15 years, moved service and hired Bulldog to install the new equipment. So far the WORST experience/mistake I've ever made. We signed up with the understanding that our current ADT rate would be honored. It was not - IT WAS DOUBLED!!! As of this review, we have a 3 month old contract and ADT corporate has a six month cancellation policy that Bulldog refuses to honor. Why wouldn't Bulldog cancel a person's contract if they aren't delivering on their end what was promised? $1,600 for absolutely n... read more
So far the worst experience, we signed up two houses hoping it would be on par with Vivint. it is not. We have a 4 month old contract ADT corporate has a six month cancellation policy that Bulldog won't honor. Why wouldn't you cancel a person's contract if you aren't delivering in your end? $3000 for absolutely nothing. That's why you see these poor ratings, that's why they leave equipment in your home. This level of corporate greed has to stop. I understand a penalty, but $3k!? Buyer beware!!!!
So far the worst experience, we signed up two houses hoping it would be on par with Vivint. it is not. We have a 4 month old contract ADT corporate has a six month cancellation policy that Bulldog won't honor. Why wouldn't you cancel a person's contract if you aren't delivering in your end? $3000 for absolutely nothing. That's why you see these poor ratings, that's why they leave equipment in your home. This level of corporate greed has to stop. I understand a penalty, but $3k!? Buyer beware!!!!
If I would be able to give a review with less then 1 star I would most definitely do that. But sadly I have leave them with one star. Their customer service is a complete joke. Some everyone is a supervisor. Tried to cancel my services before the 30 day mark and they only have a 3 day grace period. You have 3 DAYS to realize you don't like a service is a joke. Got a manager on the phone and got absolutely nowhere. He ended up insulting my intelligence and wouldn't listen to anything I had to say. Bulldog Security Service is... read more
Business response:
Alex- Our sincere apologies for your frustrations. As is standard for every ADT agreement, customers have 3 days to cancel upon signature. Please refer to the Notice of Cancellation in your agreement where you signed and dated acknowledging that you understand the cancellation policy. It's unfortunate that you changed your mind after the grace period but rest assured had there been anything wrong with the system or equipment we would have gone above and beyond to fix it. Unfortunately, we can't simply waive the cancellation ... read more
If I would be able to give a review with less then 1 star I would most definitely do that. But sadly I have leave them with one star. Their customer service is a complete joke. Some everyone is a supervisor. Tried to cancel my services before the 30 day mark and they only have a 3 day grace period. You have 3 DAYS to realize you don't like a service is a joke. Got a manager on the phone and got absolutely nowhere. He ended up insulting my intelligence and wouldn't listen to anything I had to say. Bulldog Security Service is... read more
Business response:
Alex- Our sincere apologies for your frustrations. As is standard for every ADT agreement, customers have 3 days to cancel upon signature. Please refer to the Notice of Cancellation in your agreement where you signed and dated acknowledging that you understand the cancellation policy. It's unfortunate that you changed your mind after the grace period but rest assured had there been anything wrong with the system or equipment we would have gone above and beyond to fix it. Unfortunately, we can't simply waive the cancellation ... read more
Here is where I am currently with Bulldog. I specifically asked my rep if ADT Bulldog is the same as ADT and I was told they were...same service same warranty etc. This is my fault for trusting the rep and her manager as I failed to completely read the contract. It is extremely one sided and doesn't honor the 6 month guarantee etc...note: the rep was new and didn't have all the answers so the info came from her support. They told me whatever was needed to get me to sign and it worked. 1. Installation day...the charged m... read more
Here is where I am currently with Bulldog. I specifically asked my rep if ADT Bulldog is the same as ADT and I was told they were...same service same warranty etc. This is my fault for trusting the rep and her manager as I failed to completely read the contract. It is extremely one sided and doesn't honor the 6 month guarantee etc...note: the rep was new and didn't have all the answers so the info came from her support. They told me whatever was needed to get me to sign and it worked. 1. Installation day...the charged m... read more
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 2,984 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.