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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am an ADT customer but not a Bulldog Security customer. A sales rep of theirs came to my home to try and upsell my system but upon being told I was not interested he pitched a fit and pulled my ADT sign out of my yard and took it with him. I am not his customer and he was very combative. Buyer Beware that this company is NOT TRUSTWORTHY. Save yourself the headache and order from corporate instead.
Business response:
Charles- Thank you for your feedback. Being the #3 ADT Authorized Dealer in the US, this is quiet upsetting to read. We're a family owned and operated dealership and customer service is of the utmost importance to us. We will certainly look into this, kindly email any information you may have about the representative that came to your home to info@bdsnation.com and we'll handle the matter swiftly. Thank you again for sharing!
I am an ADT customer but not a Bulldog Security customer. A sales rep of theirs came to my home to try and upsell my system but upon being told I was not interested he pitched a fit and pulled my ADT sign out of my yard and took it with him. I am not his customer and he was very combative. Buyer Beware that this company is NOT TRUSTWORTHY. Save yourself the headache and order from corporate instead.
Business response:
Charles- Thank you for your feedback. Being the #3 ADT Authorized Dealer in the US, this is quiet upsetting to read. We're a family owned and operated dealership and customer service is of the utmost importance to us. We will certainly look into this, kindly email any information you may have about the representative that came to your home to info@bdsnation.com and we'll handle the matter swiftly. Thank you again for sharing!
Would not recommend. Regret signing up with Bulldog. Had my system exactly 1 month already. Currently, waiting for manager to call me per tech that showed up yesterday to replace batteries. Batteries on one of the windows went bad after two weeks. Let's see if a manger ever calls. Also, my so called upgraded ring camera decided to stop working today. My front door alarm was installed improperly from the get go. It started giving false alarms after just two days. After telling sales rep and installation rep I did not want smo... read more
Business response:
Hi Olivia! My name is Melissa and I'm Bulldog's Corporate Director. I'm so sorry for your experience and can certainly understand your frustration. At first glance, looks like we can get this sorted out pretty easily. If there is an issue with your doorbell, those tend to be rooted in a communication (internet) or power. We can easily troubleshoot and get that up and running ASAP. As for your smokes, if they are not installed I can certainly assist in getting those removed off your bill. I'll need you to help me help you tho... read more
Would not recommend. Regret signing up with Bulldog. Had my system exactly 1 month already. Currently, waiting for manager to call me per tech that showed up yesterday to replace batteries. Batteries on one of the windows went bad after two weeks. Let's see if a manger ever calls. Also, my so called upgraded ring camera decided to stop working today. My front door alarm was installed improperly from the get go. It started giving false alarms after just two days. After telling sales rep and installation rep I did not want smo... read more
Business response:
Hi Olivia! My name is Melissa and I'm Bulldog's Corporate Director. I'm so sorry for your experience and can certainly understand your frustration. At first glance, looks like we can get this sorted out pretty easily. If there is an issue with your doorbell, those tend to be rooted in a communication (internet) or power. We can easily troubleshoot and get that up and running ASAP. As for your smokes, if they are not installed I can certainly assist in getting those removed off your bill. I'll need you to help me help you tho... read more
Purchased a system due to the immense pressure of the sales guy who just randomly dropped by my house as we were moving in. We've only had the system for 3 months but we can't cancel the contract because apparently an "Authorized Dealer"(Bulldog) doesn't follow the same warranty as the ADT Corporate. Their doorbell camera is useless and doesn't work at all, the app is useless and doesn't work most of the time, the sensors fall off my windows and constantly trigger my alarm. ADT's worry-free warranty says I can cancel pena... read more
Business response:
Hi, Ian! My name is Maddy, and I am with the customer service team here at Bulldog Security Services! I sincerely apologize for the late response. I am so sorry that your experience has been far less than pleasant, and I can assure you that we will do everything we can to make things right! Please know that we care about your feedback and are definitely going to make the Sales Manager aware of the situation and the experience you have had. Unfortunately, it is true that we do have a 3-day penalty-free cancellation period fol... read more
Purchased a system due to the immense pressure of the sales guy who just randomly dropped by my house as we were moving in. We've only had the system for 3 months but we can't cancel the contract because apparently an "Authorized Dealer"(Bulldog) doesn't follow the same warranty as the ADT Corporate. Their doorbell camera is useless and doesn't work at all, the app is useless and doesn't work most of the time, the sensors fall off my windows and constantly trigger my alarm. ADT's worry-free warranty says I can cancel pena... read more
Business response:
Hi, Ian! My name is Maddy, and I am with the customer service team here at Bulldog Security Services! I sincerely apologize for the late response. I am so sorry that your experience has been far less than pleasant, and I can assure you that we will do everything we can to make things right! Please know that we care about your feedback and are definitely going to make the Sales Manager aware of the situation and the experience you have had. Unfortunately, it is true that we do have a 3-day penalty-free cancellation period fol... read more
Well this is a first - I've never had to literally call the police to get a company's sales person to leave my property after being asked, then told, repeatedly to leave. Congratulations on reaching a new low in door-to-door sales I guess? Parking to block our driveway then standing on the porch and refusing to leave is one way to "help customers" I guess. If I ever purchased anything from this place, my guess is it would be under some kind of threat because apparently that's the type of person they recruit to represent t... read more
Business response:
Samuel- My name is Melissa and I'm Bulldog's Corporate Director. I'm so sorry for your negative experience with a member of our team. Bulldog is not only the #3 ADT Authorized Dealer in the US, but we're also family owned so customer service is a priority for us. The behavior you outline in your review is certainly NOT CONDONED and I'd love your help in identifying this rogue employee. As you are not a customer of ours, I am unable to locate your contact information. Would you kindly email me directly at melissa@bulldogsecur... read more
Well this is a first - I've never had to literally call the police to get a company's sales person to leave my property after being asked, then told, repeatedly to leave. Congratulations on reaching a new low in door-to-door sales I guess? Parking to block our driveway then standing on the porch and refusing to leave is one way to "help customers" I guess. If I ever purchased anything from this place, my guess is it would be under some kind of threat because apparently that's the type of person they recruit to represent t... read more
Business response:
Samuel- My name is Melissa and I'm Bulldog's Corporate Director. I'm so sorry for your negative experience with a member of our team. Bulldog is not only the #3 ADT Authorized Dealer in the US, but we're also family owned so customer service is a priority for us. The behavior you outline in your review is certainly NOT CONDONED and I'd love your help in identifying this rogue employee. As you are not a customer of ours, I am unable to locate your contact information. Would you kindly email me directly at melissa@bulldogsecur... read more
Frank Husley at Bulldog Security Services tried to force his way into my home to hawk an ADT subscription. He then called me dumb and a sissy for not buying an alarm system from him and stormed off. My Ring doorbell caught it all on video. Is this the type of person/company you want to do business with?
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 2,984 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.