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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Received this misleading notice on our door. My husband and I searched for the company online and came across various reviews citing the same red notice. According to a couple of Yelp responses from Ms. Melissa with BDS, they would no longer be using that material due to complaints...that was a couple of years ago. Hmmm it's 2021 and the company is still using the same misleading materials???? Please do not come back again. I do not want an unsolicited complimentary sales pitch for equipment that I can purchase and install o... read more
Business response:
Audrey- Thank you for bringing this to my attention. I'll certainly contact your local sales staff to inquire about it. In the meantime, I encourage you to email info@bulldogsecurityservice.com with your address so that our team can add you to our Do Not Contact list; thus mitigating future visits. We hope to hear from you!
Received this misleading notice on our door. My husband and I searched for the company online and came across various reviews citing the same red notice. According to a couple of Yelp responses from Ms. Melissa with BDS, they would no longer be using that material due to complaints...that was a couple of years ago. Hmmm it's 2021 and the company is still using the same misleading materials???? Please do not come back again. I do not want an unsolicited complimentary sales pitch for equipment that I can purchase and install o... read more
Business response:
Audrey- Thank you for bringing this to my attention. I'll certainly contact your local sales staff to inquire about it. In the meantime, I encourage you to email info@bulldogsecurityservice.com with your address so that our team can add you to our Do Not Contact list; thus mitigating future visits. We hope to hear from you!
I am very unhappy with the services provided. The company showed up in an unmarked car, with no company information letting me know who it was. We have had problems since day 1. I called back the same day but the issue was still not resolved. I am a highly successful business owner and trusted this company to provide my family with security. A package was already stolen and we can't see who it was because the Camera is still not working. I have lost more money having to be at home since they have came out 3-4 times. Also, a... read more
Business response:
Michael- Hi there, my name is Melissa and I'm Bulldog's Marketing Manager. I am so sorry I missed this Yelp review but please know, moving forward, I will partner alongside you until we reach an agreed upon resolution. I'm so sorry for all of the frustration you've experienced and I assure you, I'll escalate this so that a Manager personally comes to your home to resolve this issue once and for all. Recurring issues tend to be a connectivity or power issue and we have workaround for that I can go over with you on Monday ove... read more
I am very unhappy with the services provided. The company showed up in an unmarked car, with no company information letting me know who it was. We have had problems since day 1. I called back the same day but the issue was still not resolved. I am a highly successful business owner and trusted this company to provide my family with security. A package was already stolen and we can't see who it was because the Camera is still not working. I have lost more money having to be at home since they have came out 3-4 times. Also, a... read more
Business response:
Michael- Hi there, my name is Melissa and I'm Bulldog's Marketing Manager. I am so sorry I missed this Yelp review but please know, moving forward, I will partner alongside you until we reach an agreed upon resolution. I'm so sorry for all of the frustration you've experienced and I assure you, I'll escalate this so that a Manager personally comes to your home to resolve this issue once and for all. Recurring issues tend to be a connectivity or power issue and we have workaround for that I can go over with you on Monday ove... read more
I bought through this conpany back in 2020. So for a first impression they left a good one. They were respectful and took there time to answer questions. the next day I have reservations because the price was outrageous and the manager (who installed the system himself) gave me a discount stating it was due to me being a first time responder. Sounds great right. Well they kept my card on file and charged me 3x the agreed amount that i had in writing and took pictures of to prove. I have them the benefit of the doubt and cal... read more
I bought through this conpany back in 2020. So for a first impression they left a good one. They were respectful and took there time to answer questions. the next day I have reservations because the price was outrageous and the manager (who installed the system himself) gave me a discount stating it was due to me being a first time responder. Sounds great right. Well they kept my card on file and charged me 3x the agreed amount that i had in writing and took pictures of to prove. I have them the benefit of the doubt and cal... read more
Completely unprofessional. No mask and pushed their way into my home at 8pm. After 15 minutes of babbling I felt very uncomfortable and kindly asked the sales person to leave. She then guilted me and asked why I didn't want to protect my family. Very disappointing.
Business response:
Nathan- My name is Melissa and I'm Bulldog's Marketing Manager. On behalf of Bulldog, I want to apologize for the experience you had. Please know we're a family-owned company and absolutely do not condone this kind of behavior. Of course we prioritize your safety which is why we mandate our employees wear their mask (unless the homeowner offers for them to take it off of course). I'm so sorry this employee neglected this policy and made you feel uncomfortable. I will personally be looking into this matter and will make sure ... read more
Completely unprofessional. No mask and pushed their way into my home at 8pm. After 15 minutes of babbling I felt very uncomfortable and kindly asked the sales person to leave. She then guilted me and asked why I didn't want to protect my family. Very disappointing.
Business response:
Nathan- My name is Melissa and I'm Bulldog's Marketing Manager. On behalf of Bulldog, I want to apologize for the experience you had. Please know we're a family-owned company and absolutely do not condone this kind of behavior. Of course we prioritize your safety which is why we mandate our employees wear their mask (unless the homeowner offers for them to take it off of course). I'm so sorry this employee neglected this policy and made you feel uncomfortable. I will personally be looking into this matter and will make sure ... read more
!!!do not do it. stay away!!! save yourself your valuable time & money. i am currently working to cancel my account for a full refund within the 3 day grace period post purchase, considering they fooled us into paying an insane amount of money for security equipment. these criminals are making it absolutely impossible to cancel. unbelievable wait times to get on the phone with someone, and once i have finally reached a representative, all i receive is rudeness and complete disrespect. what they won't tell you is you nee... read more
Business response:
Natalie- I'm glad we were able to cancel your account the SAME DAY you called to cancel. I do apologize for the few hours you had to wait for confirmation as our Regional Manager who needed to sign off on your $2,000+ refund for the added equipment you selected was installing a security system for another homeowner. I know the few hours you had to wait to receive confirmation were extremely frustrating for you but I'm hopeful that our team's diligence to cancel AND refund you the same day you called helped to alleviate your ... read more
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 2,984 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.