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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A representative showed up at 8:30 at night last night (David R). I was not home, but he lied to a family member there about his call was required as a part of our homeowners insurance, which we were informed of during the closing on our property. This was not true. In fact, the lender required us to pay one year of homeowner's insurance, so we already had coverage. Why on earth would I trust someone with my home security who so blatantly lies to get my business?
Business response:
Hi Roger! We're so sorry for your experience with our sales rep. Our team's aim is to conduct home security assessments on your new home to see what coverage you have built into your home and then offer solutions for more robust coverage, if desired/needed. A perk of a monitored home is that H/O's often get a discount on their homeowners insurance but you are correct, we are certainly not sent by the insurance company in any way. I apologize for this misunderstanding and will speak to our Dallas team so they can better addre... read more
Pressure sales, and they lie. Sales team pressures you into purchasing while moving into a home. They then try to upsell you on additional equipment not in the original package. Lastly they say they will replace equipment and batteries for life for no charge this is a lie. Recently had a battery go out called them, the transfer me to ADT lol. ADT says we can send someone for a fee. I call bulldog back they say we only offer that service for 90 days. Sales person must have blatantly lied. Also I have no electronic con... read more
Pressure sales, and they lie. Sales team pressures you into purchasing while moving into a home. They then try to upsell you on additional equipment not in the original package. Lastly they say they will replace equipment and batteries for life for no charge this is a lie. Recently had a battery go out called them, the transfer me to ADT lol. ADT says we can send someone for a fee. I call bulldog back they say we only offer that service for 90 days. Sales person must have blatantly lied. Also I have no electronic con... read more
I want to thank you for taking the time to call me like you said that you would (I'm sorry that y'all can't see the dripping sarcasm ). By reading all of your company's reviews, you must be too busy calling everyone else that has a major complaint about your company. I'm definitely not holding my breath waiting for your phone call
Business response:
Hi Charles! Thanks so much for working with me to resolve your account. Again, my sincere apologies for any frustration your experience has caused. I’m happy we were able to come together and work towards a satisfactory resolution. You’ve got all of my commitments in writing- should you need anything else please do not hesitate to reach out to me directly. Thanks again for sharing your feedback, your transparency helps us to improve!
I want to thank you for taking the time to call me like you said that you would (I'm sorry that y'all can't see the dripping sarcasm ). By reading all of your company's reviews, you must be too busy calling everyone else that has a major complaint about your company. I'm definitely not holding my breath waiting for your phone call
Business response:
Hi Charles! Thanks so much for working with me to resolve your account. Again, my sincere apologies for any frustration your experience has caused. I’m happy we were able to come together and work towards a satisfactory resolution. You’ve got all of my commitments in writing- should you need anything else please do not hesitate to reach out to me directly. Thanks again for sharing your feedback, your transparency helps us to improve!
Who I suspect is some inlaw or friend? maybe, of the realtor through which I purchased property in Florida, has proceeded to pester me incessantly ever since. I told her I already have security equipment but, no... 6 or 8 more calls. Just won't listen. I'm of an age group that gets quite enraged when treated like an old woman, by what amounts to a door-to-door salesman, when I'm obviously not an old woman. Furthermore, I don't ever let anybody besides myself tinker in any way with my security system - ever. It's 2023, ... read more
Business response:
Hi Desta! I’m so sorry for the inconvenience and frustration we’ve caused through our Realtor team. Our Realtor Program is meant to help protect new homeowners but the choice of protection is completely up to you! I do apologize that our team member continued to reach out after you said no. This is not condoned behavior! If you’d like, kindly email our general inbox with your name/phone number and we’ll gladly add you to our Do Not Contact list. You can send to info@bdsnation.com. Thank you for bringing this to our attention... read more
Who I suspect is some inlaw or friend? maybe, of the realtor through which I purchased property in Florida, has proceeded to pester me incessantly ever since. I told her I already have security equipment but, no... 6 or 8 more calls. Just won't listen. I'm of an age group that gets quite enraged when treated like an old woman, by what amounts to a door-to-door salesman, when I'm obviously not an old woman. Furthermore, I don't ever let anybody besides myself tinker in any way with my security system - ever. It's 2023, ... read more
Business response:
Hi Desta! I’m so sorry for the inconvenience and frustration we’ve caused through our Realtor team. Our Realtor Program is meant to help protect new homeowners but the choice of protection is completely up to you! I do apologize that our team member continued to reach out after you said no. This is not condoned behavior! If you’d like, kindly email our general inbox with your name/phone number and we’ll gladly add you to our Do Not Contact list. You can send to info@bdsnation.com. Thank you for bringing this to our attention... read more
I just had the front porch epoxied yesterday, and I had three large garbage bins blocking the front entry. Your rep Joshua of The Woodlands forcibly moved aside those large garbage bins and walked through the front porch yesterday while it was still wet and drying to leave a Bulldog Security Services/ADT flyer on my front door. Damaged the porch with his footprints, cannot believe he did this and did not notice the wet floor and strong odor. Ironic that a company marketing security services would 1. Trespass on private prope... read more
Business response:
Hi Mo, thanks for bringing this to our attention. Of course, we do not condone this behavior and certainly are committed to reimbursing you for any damage caused by our employee. I’m glad you were able to speak directly with our Vice President last week and that the two of you are working on a resolution. I understand we’re simply waiting for a quote. Should you need anything else- you can always reach out team at 832.585.0725. Thanks again!
I just had the front porch epoxied yesterday, and I had three large garbage bins blocking the front entry. Your rep Joshua of The Woodlands forcibly moved aside those large garbage bins and walked through the front porch yesterday while it was still wet and drying to leave a Bulldog Security Services/ADT flyer on my front door. Damaged the porch with his footprints, cannot believe he did this and did not notice the wet floor and strong odor. Ironic that a company marketing security services would 1. Trespass on private prope... read more
Business response:
Hi Mo, thanks for bringing this to our attention. Of course, we do not condone this behavior and certainly are committed to reimbursing you for any damage caused by our employee. I’m glad you were able to speak directly with our Vice President last week and that the two of you are working on a resolution. I understand we’re simply waiting for a quote. Should you need anything else- you can always reach out team at 832.585.0725. Thanks again!
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 3,099 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is open now. It will close at 5:00 p.m.