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Bulldog Security Services

4.2

About this business

Location details

14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.23,065 reviews
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Kris H.'s profile image
Kris H. 
rating
2 years ago

Pressure sales, and they lie. Sales team pressures you into purchasing while moving into a home. They then try to upsell you on additional equipment not in the original package. Lastly they say they will replace equipment and batteries for life for no charge this is a lie. Recently had a battery go out called them, the transfer me to ADT lol. ADT says we can send someone for a fee. I call bulldog back they say we only offer that service for 90 days. Sales person must have blatantly lied. Also I have no electronic con... read more

Kris H.'s profile image
Kris H. 
rating
2 years ago

Pressure sales, and they lie. Sales team pressures you into purchasing while moving into a home. They then try to upsell you on additional equipment not in the original package. Lastly they say they will replace equipment and batteries for life for no charge this is a lie. Recently had a battery go out called them, the transfer me to ADT lol. ADT says we can send someone for a fee. I call bulldog back they say we only offer that service for 90 days. Sales person must have blatantly lied. Also I have no electronic con... read more

Charles B.'s profile image
Charles B. 
rating
2 years ago

I want to thank you for taking the time to call me like you said that you would (I'm sorry that y'all can't see the dripping sarcasm ). By reading all of your company's reviews, you must be too busy calling everyone else that has a major complaint about your company. I'm definitely not holding my breath waiting for your phone call 

Business response:

Hi Charles! Thanks so much for working with me to resolve your account. Again, my sincere apologies for any frustration your experience has caused. I’m happy we were able to come together and work towards a satisfactory resolution. You’ve got all of my commitments in writing- should you need anything else please do not hesitate to reach out to me directly. Thanks again for sharing your feedback, your transparency helps us to improve! 

Charles B.'s profile image
Charles B. 
rating
2 years ago

I want to thank you for taking the time to call me like you said that you would (I'm sorry that y'all can't see the dripping sarcasm ). By reading all of your company's reviews, you must be too busy calling everyone else that has a major complaint about your company. I'm definitely not holding my breath waiting for your phone call 

Business response:

Hi Charles! Thanks so much for working with me to resolve your account. Again, my sincere apologies for any frustration your experience has caused. I’m happy we were able to come together and work towards a satisfactory resolution. You’ve got all of my commitments in writing- should you need anything else please do not hesitate to reach out to me directly. Thanks again for sharing your feedback, your transparency helps us to improve! 

Desta T.'s profile image
Desta T. 
rating
2 years ago

Who I suspect is some inlaw or friend? maybe, of the realtor through which I purchased property in Florida, has proceeded to pester me incessantly ever since. I told her I already have security equipment but, no... 6 or 8 more calls. Just won't listen. I'm of an age group that gets quite enraged when treated like an old woman, by what amounts to a door-to-door salesman, when I'm obviously not an old woman. Furthermore, I don't ever let anybody besides myself tinker in any way with my security system - ever. It's 2023, ... read more

Business response:

Hi Desta! I’m so sorry for the inconvenience and frustration we’ve caused through our Realtor team. Our Realtor Program is meant to help protect new homeowners but the choice of protection is completely up to you! I do apologize that our team member continued to reach out after you said no. This is not condoned behavior! If you’d like, kindly email our general inbox with your name/phone number and we’ll gladly add you to our Do Not Contact list. You can send to info@bdsnation.com. Thank you for bringing this to our attention... read more

Desta T.'s profile image
Desta T. 
rating
2 years ago

Who I suspect is some inlaw or friend? maybe, of the realtor through which I purchased property in Florida, has proceeded to pester me incessantly ever since. I told her I already have security equipment but, no... 6 or 8 more calls. Just won't listen. I'm of an age group that gets quite enraged when treated like an old woman, by what amounts to a door-to-door salesman, when I'm obviously not an old woman. Furthermore, I don't ever let anybody besides myself tinker in any way with my security system - ever. It's 2023, ... read more

Business response:

Hi Desta! I’m so sorry for the inconvenience and frustration we’ve caused through our Realtor team. Our Realtor Program is meant to help protect new homeowners but the choice of protection is completely up to you! I do apologize that our team member continued to reach out after you said no. This is not condoned behavior! If you’d like, kindly email our general inbox with your name/phone number and we’ll gladly add you to our Do Not Contact list. You can send to info@bdsnation.com. Thank you for bringing this to our attention... read more

Mo L.'s profile image
Mo L. 
rating
2 years ago

I just had the front porch epoxied yesterday, and I had three large garbage bins blocking the front entry. Your rep Joshua of The Woodlands forcibly moved aside those large garbage bins and walked through the front porch yesterday while it was still wet and drying to leave a Bulldog Security Services/ADT flyer on my front door. Damaged the porch with his footprints, cannot believe he did this and did not notice the wet floor and strong odor. Ironic that a company marketing security services would 1. Trespass on private prope... read more

Business response:

Hi Mo, thanks for bringing this to our attention. Of course, we do not condone this behavior and certainly are committed to reimbursing you for any damage caused by our employee. I’m glad you were able to speak directly with our Vice President last week and that the two of you are working on a resolution. I understand we’re simply waiting for a quote. Should you need anything else- you can always reach out team at 832.585.0725. Thanks again! 

Mo L.'s profile image
Mo L. 
rating
2 years ago

I just had the front porch epoxied yesterday, and I had three large garbage bins blocking the front entry. Your rep Joshua of The Woodlands forcibly moved aside those large garbage bins and walked through the front porch yesterday while it was still wet and drying to leave a Bulldog Security Services/ADT flyer on my front door. Damaged the porch with his footprints, cannot believe he did this and did not notice the wet floor and strong odor. Ironic that a company marketing security services would 1. Trespass on private prope... read more

Business response:

Hi Mo, thanks for bringing this to our attention. Of course, we do not condone this behavior and certainly are committed to reimbursing you for any damage caused by our employee. I’m glad you were able to speak directly with our Vice President last week and that the two of you are working on a resolution. I understand we’re simply waiting for a quote. Should you need anything else- you can always reach out team at 832.585.0725. Thanks again! 

Kim S.'s profile image
Kim S. 
rating
2 years ago

Have to say this was a massive expense and huge disappointment. I WISH I had reviewed this site before WASTING money on mediocre and overpriced service. They actually charged me way more for google products than what I saw them for at Best Buy and the install guy put carbon monoxide detectors on a black wall vs the white wall right next to it. I would avoid this company and save yourself the money and do a RING install yourself. The installer was sarcastic and talked me out of what I wanted to convince me I needed things I ... read more

Business response:

Hi Kim! Thanks for your feedback. I understand your frustration- having a system that works as you envision, is aesthetically pleasing and cost effective is certainly fair. You can absolutely go to Best Buy and save money BUT the devices will not have the same level of security that they do when going through ADT. And Rings are great but they don’t have the proven effectiveness of the ADT Monitoring stations. It’s certainly your choice and we want you to be happy. I’m unable to pull your account with “Kim S” but would recomm... read more

Frequently asked questions about Bulldog Security Services

How is Bulldog Security Services rated?

Bulldog Security Services has a 4.2 star rating with 3,065 reviews. 

When is Bulldog Security Services open?

Bulldog Security Services is closed now. It will open at 8:00 a.m.