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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Well this is a first - I've never had to literally call the police to get a company's sales person to leave my property after being asked, then told, repeatedly to leave. Congratulations on reaching a new low in door-to-door sales I guess? Parking to block our driveway then standing on the porch and refusing to leave is one way to "help customers" I guess. If I ever purchased anything from this place, my guess is it would be under some kind of threat because apparently that's the type of person they recruit to represent t... read more
Business response:
Samuel- My name is Melissa and I'm Bulldog's Corporate Director. I'm so sorry for your negative experience with a member of our team. Bulldog is not only the #3 ADT Authorized Dealer in the US, but we're also family owned so customer service is a priority for us. The behavior you outline in your review is certainly NOT CONDONED and I'd love your help in identifying this rogue employee. As you are not a customer of ours, I am unable to locate your contact information. Would you kindly email me directly at melissa@bulldogsecur... read more
Frank Husley at Bulldog Security Services tried to force his way into my home to hawk an ADT subscription. He then called me dumb and a sissy for not buying an alarm system from him and stormed off. My Ring doorbell caught it all on video. Is this the type of person/company you want to do business with?
Frank Husley at Bulldog Security Services tried to force his way into my home to hawk an ADT subscription. He then called me dumb and a sissy for not buying an alarm system from him and stormed off. My Ring doorbell caught it all on video. Is this the type of person/company you want to do business with?
I've never even heard of this company before, and they attempted to charge my account for $58.44? I own my security system and haven't even met with an employee before. Based off prior reviews, customer beware!
I've never even heard of this company before, and they attempted to charge my account for $58.44? I own my security system and haven't even met with an employee before. Based off prior reviews, customer beware!
I agree with Natalie's review below. They took (without permission) all of our old security equipment out of the house and into the tech's car so in case we wanted to cancel we would not have any equipment to reinstall? We of course did not realize this into the next day. A security company committing theft right under us. An Egregious act ! We have canceled their service, and demanded a full refund. These guys are crooks, they install crap sensors and monitors that fell off the wall as soon as the tech left. We had to r... read more
Business response:
Natalie- My name is Melissa and I'm Bulldog's Corporate Director. I am so sorry for your experience and for your perceived perception of us. Bulldog is actually the #3 ADT Authorized Dealer in the United States and we got that way by centering around business integrity and ethics. We are also family owned so pride ourselves on providing personalized service. I'm unable to find your account based on "Kim P" but I would encourage you to contact our customer care staff at (832) 585-0725 and we can get everything sorted out. Our... read more
I agree with Natalie's review below. They took (without permission) all of our old security equipment out of the house and into the tech's car so in case we wanted to cancel we would not have any equipment to reinstall? We of course did not realize this into the next day. A security company committing theft right under us. An Egregious act ! We have canceled their service, and demanded a full refund. These guys are crooks, they install crap sensors and monitors that fell off the wall as soon as the tech left. We had to r... read more
Business response:
Natalie- My name is Melissa and I'm Bulldog's Corporate Director. I am so sorry for your experience and for your perceived perception of us. Bulldog is actually the #3 ADT Authorized Dealer in the United States and we got that way by centering around business integrity and ethics. We are also family owned so pride ourselves on providing personalized service. I'm unable to find your account based on "Kim P" but I would encourage you to contact our customer care staff at (832) 585-0725 and we can get everything sorted out. Our... read more
Just go get Ring! They will not allow you to cancel after the 3 day grace period unless you pay 75% of the total balance owed on the account. I've had the service for 2 weeks, signed the contract a month ago and absolutely regret getting the system. Just save yourself the time and money by purchasing Ring for your home. Should have never purchased ADT in the first place but now I'm stuck with it. I'm not saying the equipment or the system is bad but simply stating that they do not deal in good faith or are their contract... read more
Business response:
Matt- Thank you for your feedback. I'm so sincerely sorry for the frustration we've caused you in your experience as we take your home protection seriously. I'm saddened to hear you have elected to cancel your monitoring service with ADT. To try and mitigate situations like this, we've modified our contracts to dedicate an entire page to our cancellation policy which you acknowledged understanding through your signature. I do apologize that your change in heart occurred after the 3 day grace period. That said, we are committ... read more
Just go get Ring! They will not allow you to cancel after the 3 day grace period unless you pay 75% of the total balance owed on the account. I've had the service for 2 weeks, signed the contract a month ago and absolutely regret getting the system. Just save yourself the time and money by purchasing Ring for your home. Should have never purchased ADT in the first place but now I'm stuck with it. I'm not saying the equipment or the system is bad but simply stating that they do not deal in good faith or are their contract... read more
Business response:
Matt- Thank you for your feedback. I'm so sincerely sorry for the frustration we've caused you in your experience as we take your home protection seriously. I'm saddened to hear you have elected to cancel your monitoring service with ADT. To try and mitigate situations like this, we've modified our contracts to dedicate an entire page to our cancellation policy which you acknowledged understanding through your signature. I do apologize that your change in heart occurred after the 3 day grace period. That said, we are committ... read more
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 3,065 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.