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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will agree they are pushy! If you are in any way vulnerable or u have a hard time saying no, I would postpone until you are ready. I had 3 gentlemen in my home to hook my system up. 2 of them were on their first day of training. It just so happens my beats earbuds were sitting out when they got there and after they left they were gone. I've spent the last month unpacking and searching to no avail. I will not point my finger at anyone but the situation kinda speaks for itself. I called and said something to several ppl incl... read more
Business response:
Samantha- I'm sorry you felt our salesman was pushy. We're a family owned company; two brothers started the company 10 years ago to help protect families, like their own, after experiencing a house fire. Our employees are trained to put the needs of the customer first and I'd like to think they were simply passionate about securing your home but if you felt uncomfortable, I'll absolutely speak with their Manager as that behavior is not condoned. In regards to your missing headphones, I'd beg to argue that the situation doe... read more
Company is very misleading especially the techs that come out. Tell you one price then later after signing it's another price. So disappointed I can't even type the rest. Smh.
Company is very misleading especially the techs that come out. Tell you one price then later after signing it's another price. So disappointed I can't even type the rest. Smh.
READ THESE REVIEWS BEFORE EVEN GETTING INTO THIS CONTRACT WITH THEM!!!!! Something we didn't do! ADT Bulldog has the most unprofessional customer service! I spoke to a Valeria who was the "manager". This 3 day window is ridiculous!!!! I've been waiting for 3 weeks to have my outdoor cameras installed!!!! This Saturday will be my 3rd time trying to get a technician out to have them installed!! I called wanting to terminate and of course all the reviews on here are true! They expect you to pay 75% of the remaining contract!!! ... read more
Business response:
Yarely- My name is Melissa and I'm the Marketing Manager with ADT/Bulldog. First, I apologize for reaching out a few days late. Please know I would have immediately, especially for something like this, but I've been out of the country at a friend's wedding. I'm here now and ready to help! I went to look into your account but can't find it in our customer database......perhaps you worked with a different ADT Dealer or your account is under a different name? I'd like to kindly ask you to email me your info so I may look into t... read more
READ THESE REVIEWS BEFORE EVEN GETTING INTO THIS CONTRACT WITH THEM!!!!! Something we didn't do! ADT Bulldog has the most unprofessional customer service! I spoke to a Valeria who was the "manager". This 3 day window is ridiculous!!!! I've been waiting for 3 weeks to have my outdoor cameras installed!!!! This Saturday will be my 3rd time trying to get a technician out to have them installed!! I called wanting to terminate and of course all the reviews on here are true! They expect you to pay 75% of the remaining contract!!! ... read more
Business response:
Yarely- My name is Melissa and I'm the Marketing Manager with ADT/Bulldog. First, I apologize for reaching out a few days late. Please know I would have immediately, especially for something like this, but I've been out of the country at a friend's wedding. I'm here now and ready to help! I went to look into your account but can't find it in our customer database......perhaps you worked with a different ADT Dealer or your account is under a different name? I'd like to kindly ask you to email me your info so I may look into t... read more
As a short version of all the details below, I was lied to by a sales representative and scheduled installation outside the 3-day window. Upon installation, I noticed that what the sales rep had promised was not what was installed and I now had very large boxes on my doors and windows. After explaining the situation to both ADT and Bulldog Security, they want me to pay $1,300+ to get out of the contract. A sales representative from Bulldog Security visited my residence on September 22, 2019. When I stated that we were goin... read more
As a short version of all the details below, I was lied to by a sales representative and scheduled installation outside the 3-day window. Upon installation, I noticed that what the sales rep had promised was not what was installed and I now had very large boxes on my doors and windows. After explaining the situation to both ADT and Bulldog Security, they want me to pay $1,300+ to get out of the contract. A sales representative from Bulldog Security visited my residence on September 22, 2019. When I stated that we were goin... read more
'Sales person' ignored our No Soliciting sign. Pulled up in the driveway like he owned the place. We already have a security service (said sign is also in our front yard). Would never go with a company who blatantly disrespects potential customer's property and is associated with ADT.
Business response:
Patty- I'm so sorry for the frustration our team has caused you. Please know we are a family-owned business; two brothers founded ADT/Bulldog 10 years ago after experiencing a house fire as they wanted to help to protect other families like their own. If you would be so kind as to email me your zip code, I'll be able to identify the team member who came to your home so that I can speak to their Manager. My email is melissa@bulldogsecurityservice.com. If you'd like to also include your address, I'd be happy to place on the "d... read more
'Sales person' ignored our No Soliciting sign. Pulled up in the driveway like he owned the place. We already have a security service (said sign is also in our front yard). Would never go with a company who blatantly disrespects potential customer's property and is associated with ADT.
Business response:
Patty- I'm so sorry for the frustration our team has caused you. Please know we are a family-owned business; two brothers founded ADT/Bulldog 10 years ago after experiencing a house fire as they wanted to help to protect other families like their own. If you would be so kind as to email me your zip code, I'll be able to identify the team member who came to your home so that I can speak to their Manager. My email is melissa@bulldogsecurityservice.com. If you'd like to also include your address, I'd be happy to place on the "d... read more
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 3,065 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.