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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware of this company. I signed up for ADT home security, using Bulldog Security Services with a promise of low monthly cost. The technician came in next day & completed the install, after which he proceeded to tell me that in order to actually protect all windows in my house I will need to shell out about $3000 more. We were definitely not ready for that. We signed the contract under the assumption the monthly cost to ADT will cover all sensors. So, as stated in the contract, you have a 3-day cancellation policy. The contr... read more
Business response:
Sandesh- Thank you for reaching out to me directly last week. I'm glad I was able to get you in touch with Nic who cancelled your account same day. I hope you were able to enjoy your weekend with some relief. I'll get with management on the NOC date, thanks for bringing it to my attention! As for the wait times on the phones, I can't apologize enough. That certainly is not the Bulldog standard and it too was addressed with management. We continue to improve because of customer feedback like this so thank you for using your... read more
Beware of this company. I signed up for ADT home security, using Bulldog Security Services with a promise of low monthly cost. The technician came in next day & completed the install, after which he proceeded to tell me that in order to actually protect all windows in my house I will need to shell out about $3000 more. We were definitely not ready for that. We signed the contract under the assumption the monthly cost to ADT will cover all sensors. So, as stated in the contract, you have a 3-day cancellation policy. The contr... read more
Business response:
Sandesh- Thank you for reaching out to me directly last week. I'm glad I was able to get you in touch with Nic who cancelled your account same day. I hope you were able to enjoy your weekend with some relief. I'll get with management on the NOC date, thanks for bringing it to my attention! As for the wait times on the phones, I can't apologize enough. That certainly is not the Bulldog standard and it too was addressed with management. We continue to improve because of customer feedback like this so thank you for using your... read more
I have never done business with this company. And now after dealing with them, I know I never will. We recently bought out first home. Within 2 days of moving in, they were showing up at our door. We explained that we had just moved in and didn't call anyone to talk about security. But, if we ever changed our mind, we'd give him a call. He didn't like that and proceeded to keep trying to get into our house to tell us how insecure it was. We never let him. It's now been almost a month since we moved in and they're coming at l... read more
Business response:
Catherine- My name is Melissa and I'm Bulldog's Marketing Manager. Congratulations on your new home- that's very exciting! Though there are many home security consultants that stop by to assist with home assessments, I'd be happy to make sure no one from Bulldog stops by again. Kindly email me your address and I'll personally and happily remove it from our system. My email is melissa@bulldogsecurityservice.com. You can also call into our office anytime for removal- 832.585.0725. We look forward to assisting you!
I have never done business with this company. And now after dealing with them, I know I never will. We recently bought out first home. Within 2 days of moving in, they were showing up at our door. We explained that we had just moved in and didn't call anyone to talk about security. But, if we ever changed our mind, we'd give him a call. He didn't like that and proceeded to keep trying to get into our house to tell us how insecure it was. We never let him. It's now been almost a month since we moved in and they're coming at l... read more
Business response:
Catherine- My name is Melissa and I'm Bulldog's Marketing Manager. Congratulations on your new home- that's very exciting! Though there are many home security consultants that stop by to assist with home assessments, I'd be happy to make sure no one from Bulldog stops by again. Kindly email me your address and I'll personally and happily remove it from our system. My email is melissa@bulldogsecurityservice.com. You can also call into our office anytime for removal- 832.585.0725. We look forward to assisting you!
Do not do business with Bulldog Security. After months of debating with these people about a system that doesnt work and trying to cancel, they offered me a downgrade but "cannot cancel my contract." Scammers and thieves. Stay away.
Do not do business with Bulldog Security. After months of debating with these people about a system that doesnt work and trying to cancel, they offered me a downgrade but "cannot cancel my contract." Scammers and thieves. Stay away.
I had Bulldog install an ADT system for me back in February 2020. I had problems with them initially and the longer time goes on, the more I've come to realize that this is a dishonest company that needs to have their ADT license revoked. First, during the install I was provided misinformation about what my ADT system could and could not do. The installer was attempting to make me purchase equipment I didn't need. Even worse, the misinformation directly contradicted what was on the ADT website and I was able to confirm with ... read more
Business response:
John- My name is Melissa and I'm Bulldog's Marketing Manager. I'd like to echo my colleague's sincere apology for your experience with our Installer. We are the #3 ADT Authorized Dealer in the United States and are family owned and operated. We take the customer experience seriously and continue to make improvements based on feedback from customers like YOU. Our management team was briefed on the mis-information given to you by our Installer and we immediately escalated it and handled it internally with the individual resp... read more
I had Bulldog install an ADT system for me back in February 2020. I had problems with them initially and the longer time goes on, the more I've come to realize that this is a dishonest company that needs to have their ADT license revoked. First, during the install I was provided misinformation about what my ADT system could and could not do. The installer was attempting to make me purchase equipment I didn't need. Even worse, the misinformation directly contradicted what was on the ADT website and I was able to confirm with ... read more
Business response:
John- My name is Melissa and I'm Bulldog's Marketing Manager. I'd like to echo my colleague's sincere apology for your experience with our Installer. We are the #3 ADT Authorized Dealer in the United States and are family owned and operated. We take the customer experience seriously and continue to make improvements based on feedback from customers like YOU. Our management team was briefed on the mis-information given to you by our Installer and we immediately escalated it and handled it internally with the individual resp... read more
Do not waste your time with these cheap systems. They are faulty, their 3rd party installers use timeshare sales tactics and never deliver what is promised. If you want real security, go somewhere else. ADT and Bulldog are the worst. Poor customer service, shoddy install, systems that do not work and only secure these companies money out of your pocket.
Business response:
Hi Daniel! My name is Melissa and I'm Bulldog's Marketing Manager. Let me first sincerely apologize for your frustration. We're a family owned company founded with the simple mission to help protect other families. If there is an equipment issue, or a contract issue, our entire team will be happy to work with you to resolve so that you are happy. I'd like to personally jump in and help but I'm unable to locate your account record. Kindly email me the name on your account and I'll work to rectify. My email is melissa@bulldogs... read more
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 3,065 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open at 8:00 a.m.