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Bulldog Security Services
- Security Services
- Houston, TX
About this business
Location details
14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They lied to my face about costs.. They promised free installation and no extra costs then came by the next day and tried to give me a bill for $1,200.. the salesperson was disrespectful when I declined to pay that then convinced me my fire alarms were inadequate "beepers" and I had no defense against carbon monoxide. He charged me over $600 for him to install new fire alarms and CO detectors. They also promised I would get a discount on homeowners insurance and a tax break which was a lie. ADT is a dishonest company that... read more
Business response:
Jesse- My name is Melissa and I'm Bulldog's Marketing Manager. I'm so sorry for your frustration. I was able to look into your account and I'm hoping a quick phone call and a bit of context can get us back on track to earning back your trust. Your records indicate your installation charge WAS waived, the $99 was for the ADT monitoring activation which is required by ADT. As for the extra costs, these were elective for security enhancements and home automation upgrades. Your originally agreed upon home security system was as ... read more
Beware of this company. I signed up for ADT home security, using Bulldog Security Services with a promise of low monthly cost. The technician came in next day & completed the install, after which he proceeded to tell me that in order to actually protect all windows in my house I will need to shell out about $3000 more. We were definitely not ready for that. We signed the contract under the assumption the monthly cost to ADT will cover all sensors. So, as stated in the contract, you have a 3-day cancellation policy. The contr... read more
Business response:
Sandesh- Thank you for reaching out to me directly last week. I'm glad I was able to get you in touch with Nic who cancelled your account same day. I hope you were able to enjoy your weekend with some relief. I'll get with management on the NOC date, thanks for bringing it to my attention! As for the wait times on the phones, I can't apologize enough. That certainly is not the Bulldog standard and it too was addressed with management. We continue to improve because of customer feedback like this so thank you for using your... read more
Beware of this company. I signed up for ADT home security, using Bulldog Security Services with a promise of low monthly cost. The technician came in next day & completed the install, after which he proceeded to tell me that in order to actually protect all windows in my house I will need to shell out about $3000 more. We were definitely not ready for that. We signed the contract under the assumption the monthly cost to ADT will cover all sensors. So, as stated in the contract, you have a 3-day cancellation policy. The contr... read more
Business response:
Sandesh- Thank you for reaching out to me directly last week. I'm glad I was able to get you in touch with Nic who cancelled your account same day. I hope you were able to enjoy your weekend with some relief. I'll get with management on the NOC date, thanks for bringing it to my attention! As for the wait times on the phones, I can't apologize enough. That certainly is not the Bulldog standard and it too was addressed with management. We continue to improve because of customer feedback like this so thank you for using your... read more
I have never done business with this company. And now after dealing with them, I know I never will. We recently bought out first home. Within 2 days of moving in, they were showing up at our door. We explained that we had just moved in and didn't call anyone to talk about security. But, if we ever changed our mind, we'd give him a call. He didn't like that and proceeded to keep trying to get into our house to tell us how insecure it was. We never let him. It's now been almost a month since we moved in and they're coming at l... read more
Business response:
Catherine- My name is Melissa and I'm Bulldog's Marketing Manager. Congratulations on your new home- that's very exciting! Though there are many home security consultants that stop by to assist with home assessments, I'd be happy to make sure no one from Bulldog stops by again. Kindly email me your address and I'll personally and happily remove it from our system. My email is melissa@bulldogsecurityservice.com. You can also call into our office anytime for removal- 832.585.0725. We look forward to assisting you!
I have never done business with this company. And now after dealing with them, I know I never will. We recently bought out first home. Within 2 days of moving in, they were showing up at our door. We explained that we had just moved in and didn't call anyone to talk about security. But, if we ever changed our mind, we'd give him a call. He didn't like that and proceeded to keep trying to get into our house to tell us how insecure it was. We never let him. It's now been almost a month since we moved in and they're coming at l... read more
Business response:
Catherine- My name is Melissa and I'm Bulldog's Marketing Manager. Congratulations on your new home- that's very exciting! Though there are many home security consultants that stop by to assist with home assessments, I'd be happy to make sure no one from Bulldog stops by again. Kindly email me your address and I'll personally and happily remove it from our system. My email is melissa@bulldogsecurityservice.com. You can also call into our office anytime for removal- 832.585.0725. We look forward to assisting you!
Do not do business with Bulldog Security. After months of debating with these people about a system that doesnt work and trying to cancel, they offered me a downgrade but "cannot cancel my contract." Scammers and thieves. Stay away.
Do not do business with Bulldog Security. After months of debating with these people about a system that doesnt work and trying to cancel, they offered me a downgrade but "cannot cancel my contract." Scammers and thieves. Stay away.
I had Bulldog install an ADT system for me back in February 2020. I had problems with them initially and the longer time goes on, the more I've come to realize that this is a dishonest company that needs to have their ADT license revoked. First, during the install I was provided misinformation about what my ADT system could and could not do. The installer was attempting to make me purchase equipment I didn't need. Even worse, the misinformation directly contradicted what was on the ADT website and I was able to confirm with ... read more
Business response:
John- My name is Melissa and I'm Bulldog's Marketing Manager. I'd like to echo my colleague's sincere apology for your experience with our Installer. We are the #3 ADT Authorized Dealer in the United States and are family owned and operated. We take the customer experience seriously and continue to make improvements based on feedback from customers like YOU. Our management team was briefed on the mis-information given to you by our Installer and we immediately escalated it and handled it internally with the individual resp... read more
I had Bulldog install an ADT system for me back in February 2020. I had problems with them initially and the longer time goes on, the more I've come to realize that this is a dishonest company that needs to have their ADT license revoked. First, during the install I was provided misinformation about what my ADT system could and could not do. The installer was attempting to make me purchase equipment I didn't need. Even worse, the misinformation directly contradicted what was on the ADT website and I was able to confirm with ... read more
Business response:
John- My name is Melissa and I'm Bulldog's Marketing Manager. I'd like to echo my colleague's sincere apology for your experience with our Installer. We are the #3 ADT Authorized Dealer in the United States and are family owned and operated. We take the customer experience seriously and continue to make improvements based on feedback from customers like YOU. Our management team was briefed on the mis-information given to you by our Installer and we immediately escalated it and handled it internally with the individual resp... read more
Frequently asked questions about Bulldog Security Services
How is Bulldog Security Services rated?
Bulldog Security Services has a 4.2 star rating with 3,099 reviews.
When is Bulldog Security Services open?
Bulldog Security Services is closed now. It will open tomorrow at 8:00 a.m.