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14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please see the entire review for an explanation of the 4 stars. We recently signed up for ADT through Bulldog Security. Our system was installed this past weekend (3 full days prior to this review). Our experience with Bulldog's personnel was pleasant. They were all courteous, friendly, and knowledgeable. I would recommend this company to my friends. However, I would also caution my friends of the sales practice we experienced. Upon selecting our package and signing the contract for service, we were under the impression t... read more
Business response:
Martin- Thanks for taking the time to provide feedback on your experience! We're so happy to hear our team was courteous, friendly and knowledgeable. We appreciate you saying you'd recommend us to your friends- that's a big deal! In regards to the process, I hear you and appreciate your candor. I'll pass the feedback along to management :) Thanks again!
I can't say enough nice things about my experience with Bulldog. I appreciated the free home security inspection provided and after sitting down and speaking to their experts about my options, I had a real sense of confidence in how to protect my home. I was able to customize my own system that fit my needs- without any pressure from the technician. I felt they really cared for my safety which was nice. Thanks Bulldog!
Business response:
Kyle- Thank you for your feedback! Our goal is to help protect families like our own- which is why we make the process all about you! I'm happy to hear you felt that level of personalization in your experience with us. Thanks for sharing :)
I can't say enough nice things about my experience with Bulldog. I appreciated the free home security inspection provided and after sitting down and speaking to their experts about my options, I had a real sense of confidence in how to protect my home. I was able to customize my own system that fit my needs- without any pressure from the technician. I felt they really cared for my safety which was nice. Thanks Bulldog!
Business response:
Kyle- Thank you for your feedback! Our goal is to help protect families like our own- which is why we make the process all about you! I'm happy to hear you felt that level of personalization in your experience with us. Thanks for sharing :)
I just recently moved here and I have only good things to say about the process of getting my system installed! I had the nicest sales person come to greet me and welcome me to the neighborhood. I am terrible with names, but he was the sweetest, most knowledgable ADT rep. I LOVE the touch screen monitor and all the cameras. The price wasn't as expensive as I was expecting it to be, my sales rep worked with me to get the best price for my budget. Thank you so much!!
Business response:
T.W.- Congrats on your new home and welcome to Texas! I'm so happy to hear you enjoyed your experience with us. We certainly place an emphasis on providing a personalized experience and it's great to hear you felt that. Thanks again!
I just recently moved here and I have only good things to say about the process of getting my system installed! I had the nicest sales person come to greet me and welcome me to the neighborhood. I am terrible with names, but he was the sweetest, most knowledgable ADT rep. I LOVE the touch screen monitor and all the cameras. The price wasn't as expensive as I was expecting it to be, my sales rep worked with me to get the best price for my budget. Thank you so much!!
Business response:
T.W.- Congrats on your new home and welcome to Texas! I'm so happy to hear you enjoyed your experience with us. We certainly place an emphasis on providing a personalized experience and it's great to hear you felt that. Thanks again!
Tyler Stutts provided exceptional customer service, he went as far as to explaining added security and installed wireless cameras on the exterior of my home. Thank you so much! I feel a lot more secure knowing I have full view of my front driveway and the entire back yard ... thank you thank you thank you! My ADT & Ring we're installed on 5 January 2019; I apologize for not remembering the young gentlemen's name (who installed everything), but he was a very knowledgeable and handy with the install. I appreciated his prof... read more
Business response:
Rowena- Thank you so much for sharing feedback on your experience with ADT/Bulldog. I'm so happy to hear you enjoyed it! I'll be sure to share your review with Tyler and Nick (Nick Killian was your Tech). They will be thrilled! Thanks again.
Tyler Stutts provided exceptional customer service, he went as far as to explaining added security and installed wireless cameras on the exterior of my home. Thank you so much! I feel a lot more secure knowing I have full view of my front driveway and the entire back yard ... thank you thank you thank you! My ADT & Ring we're installed on 5 January 2019; I apologize for not remembering the young gentlemen's name (who installed everything), but he was a very knowledgeable and handy with the install. I appreciated his prof... read more
Business response:
Rowena- Thank you so much for sharing feedback on your experience with ADT/Bulldog. I'm so happy to hear you enjoyed it! I'll be sure to share your review with Tyler and Nick (Nick Killian was your Tech). They will be thrilled! Thanks again.
I made the mistake of working for this company. Their training was a scamtastic ponzy scheme aimed at pressuring trainees to make all their friends and family sign up for their ADT contracts. They promised 900 dollars a sale with 50 hot new leads a day 5 miles from your house working 3 - 7 pm Monday to Friday. It turned out to be 3 ice cold leads a day 35 miles away working 3-9 pm weekdays and 10 am to 5 pm on Saturdays! Oh and when your paycheck arrived it was only 375 a sale and not 900. They lied about absolutely ev... read more
Signed up for the service and installation was done on 12/17. Installation was poorly done and not completed. Doorbell camera does not charge and the mounting plate is on shoddy, anyone can pull it off! Second camera provided was an indoor camera and cannot be used because it only shows what is reflected behind the camera (the window blinds, not what's happening outside). Technician never activated the motion sensor. Called and texted the technician on Friday, December 26, to schedule a time for him to come back a... read more
Business response:
GC, thank you for taking the time to share your experience. We’re genuinely sorry to hear about your frustration—this is not the experience we strive to provide. Bulldog Security Service is a family-owned and operated company, and our reputation is built on accountability, craftsmanship, and customer success. When something falls short, we want the opportunity to make it right. Regarding timing, our offices did close early on New Year’s Eve in observance of the holiday, which may have contributed to delays in communication... read more
Bulldog Security Services has a 4.2 star rating with 3,065 reviews.
Bulldog Security Services is closed now. It will open at 8:00 a.m.