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Bulldog Security Services

4.2

About this business

Location details

14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.22,984 reviews
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Kyle H.'s profile image
Kyle H. 
rating
6 years ago

I can't say enough nice things about my experience with Bulldog. I appreciated the free home security inspection provided and after sitting down and speaking to their experts about my options, I had a real sense of confidence in how to protect my home. I was able to customize my own system that fit my needs- without any pressure from the technician. I felt they really cared for my safety which was nice. Thanks Bulldog! 

Business response:

Kyle- Thank you for your feedback! Our goal is to help protect families like our own- which is why we make the process all about you! I'm happy to hear you felt that level of personalization in your experience with us. Thanks for sharing :) 

Kyle H.'s profile image
Kyle H. 
rating
6 years ago

I can't say enough nice things about my experience with Bulldog. I appreciated the free home security inspection provided and after sitting down and speaking to their experts about my options, I had a real sense of confidence in how to protect my home. I was able to customize my own system that fit my needs- without any pressure from the technician. I felt they really cared for my safety which was nice. Thanks Bulldog! 

Business response:

Kyle- Thank you for your feedback! Our goal is to help protect families like our own- which is why we make the process all about you! I'm happy to hear you felt that level of personalization in your experience with us. Thanks for sharing :) 

T W.'s profile image
T W. 
rating
6 years ago

I just recently moved here and I have only good things to say about the process of getting my system installed! I had the nicest sales person come to greet me and welcome me to the neighborhood. I am terrible with names, but he was the sweetest, most knowledgable ADT rep. I LOVE the touch screen monitor and all the cameras. The price wasn't as expensive as I was expecting it to be, my sales rep worked with me to get the best price for my budget. Thank you so much!! 

Business response:

T.W.- Congrats on your new home and welcome to Texas! I'm so happy to hear you enjoyed your experience with us. We certainly place an emphasis on providing a personalized experience and it's great to hear you felt that. Thanks again! 

T W.'s profile image
T W. 
rating
6 years ago

I just recently moved here and I have only good things to say about the process of getting my system installed! I had the nicest sales person come to greet me and welcome me to the neighborhood. I am terrible with names, but he was the sweetest, most knowledgable ADT rep. I LOVE the touch screen monitor and all the cameras. The price wasn't as expensive as I was expecting it to be, my sales rep worked with me to get the best price for my budget. Thank you so much!! 

Business response:

T.W.- Congrats on your new home and welcome to Texas! I'm so happy to hear you enjoyed your experience with us. We certainly place an emphasis on providing a personalized experience and it's great to hear you felt that. Thanks again! 

Rowena S.'s profile image
Rowena S. 
rating
6 years ago

Tyler Stutts provided exceptional customer service, he went as far as to explaining added security and installed wireless cameras on the exterior of my home. Thank you so much! I feel a lot more secure knowing I have full view of my front driveway and the entire back yard ... thank you thank you thank you! My ADT & Ring we're installed on 5 January 2019; I apologize for not remembering the young gentlemen's name (who installed everything), but he was a very knowledgeable and handy with the install. I appreciated his prof... read more

Business response:

Rowena- Thank you so much for sharing feedback on your experience with ADT/Bulldog. I'm so happy to hear you enjoyed it! I'll be sure to share your review with Tyler and Nick (Nick Killian was your Tech). They will be thrilled! Thanks again. 

Rowena S.'s profile image
Rowena S. 
rating
6 years ago

Tyler Stutts provided exceptional customer service, he went as far as to explaining added security and installed wireless cameras on the exterior of my home. Thank you so much! I feel a lot more secure knowing I have full view of my front driveway and the entire back yard ... thank you thank you thank you! My ADT & Ring we're installed on 5 January 2019; I apologize for not remembering the young gentlemen's name (who installed everything), but he was a very knowledgeable and handy with the install. I appreciated his prof... read more

Business response:

Rowena- Thank you so much for sharing feedback on your experience with ADT/Bulldog. I'm so happy to hear you enjoyed it! I'll be sure to share your review with Tyler and Nick (Nick Killian was your Tech). They will be thrilled! Thanks again. 

Matthew R.'s profile image
Matthew R. 
rating
6 years ago

UPDATE: Bulldog Security was here January 18, 2019 Service looked at main system connectivity had strong signals verses what system history logs had for my system. I feel this is taken care of due to a couple of issues, I discussed with service tech about me having two trees cut down recently. Service also relabel what they could due to home wiring when house was built in 2006.. After talking with Service, Marketing Manager and Regional Service Manger I am pleased to recommend Bulldog Security Services. Where to sta... read more

Business response:

Michael- Thank you for your feedback. My name is Melissa and I'm the Marketing Manager here with Bulldog. I sincerely apologize for your frustration to date. Please know Bulldog corporate, and our customer support staff, was unaware of your issues until receiving this review. Your account was immediately escalated directly to our Regional Installation Director, Kyle Higgins, who you spoke directly with this morning. I understand we have a Technician scheduled to come out to your home to consolidate your zones and re-label yo... read more

Matthew R.'s profile image
Matthew R. 
rating
6 years ago

UPDATE: Bulldog Security was here January 18, 2019 Service looked at main system connectivity had strong signals verses what system history logs had for my system. I feel this is taken care of due to a couple of issues, I discussed with service tech about me having two trees cut down recently. Service also relabel what they could due to home wiring when house was built in 2006.. After talking with Service, Marketing Manager and Regional Service Manger I am pleased to recommend Bulldog Security Services. Where to sta... read more

Business response:

Michael- Thank you for your feedback. My name is Melissa and I'm the Marketing Manager here with Bulldog. I sincerely apologize for your frustration to date. Please know Bulldog corporate, and our customer support staff, was unaware of your issues until receiving this review. Your account was immediately escalated directly to our Regional Installation Director, Kyle Higgins, who you spoke directly with this morning. I understand we have a Technician scheduled to come out to your home to consolidate your zones and re-label yo... read more

David W.'s profile image
David W. 
rating
6 days ago

Would give Zero Stars if I could. Paula Degroot is a Liar. Do not Ever speak with her. She could be in politics how much she lies. After a first disastrous incident that caused two trips to the vet veterinarian because they hurt my Beloved Golden Retriever, their equipment continues to fail. Like Opening scene of Scream 5. Someone is going to Hack into my System and mess my life up. I trusted them. They screwed me over So Bad, and Exploited my Age thinking i'm some Young and Stupid Man.... They're Done. 

Business response:

David, we're so sorry to hear about your experience with your Account Manager. Paula has been with us for over 8 years, and though this feedback is surprising, it certainly warrants an investigation. I'll get our VP on that ASAP. I am extremely happy to hear that Michael was able to make everything right and resolve your outstanding issues. I'll be sure to thank him for his stellar service. I'm concerned about your mention of a Technician "hurting your dog". Something like this would have certainly been escalated to manageme... read more

Frequently asked questions about Bulldog Security Services

How is Bulldog Security Services rated?

Bulldog Security Services has a 4.2 star rating with 2,984 reviews. 

When is Bulldog Security Services open?

Bulldog Security Services is closed now. It will open at 8:00 a.m.