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14340 Torrey Chase Blvd., Suite 250, Houston, TX, 77014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please see the entire review for an explanation of the 4 stars. We recently signed up for ADT through Bulldog Security. Our system was installed this past weekend (3 full days prior to this review). Our experience with Bulldog's personnel was pleasant. They were all courteous, friendly, and knowledgeable. I would recommend this company to my friends. However, I would also caution my friends of the sales practice we experienced. Upon selecting our package and signing the contract for service, we were under the impression t... read more
Business response:
Martin- Thanks for taking the time to provide feedback on your experience! We're so happy to hear our team was courteous, friendly and knowledgeable. We appreciate you saying you'd recommend us to your friends- that's a big deal! In regards to the process, I hear you and appreciate your candor. I'll pass the feedback along to management :) Thanks again!
I can't say enough nice things about my experience with Bulldog. I appreciated the free home security inspection provided and after sitting down and speaking to their experts about my options, I had a real sense of confidence in how to protect my home. I was able to customize my own system that fit my needs- without any pressure from the technician. I felt they really cared for my safety which was nice. Thanks Bulldog!
Business response:
Kyle- Thank you for your feedback! Our goal is to help protect families like our own- which is why we make the process all about you! I'm happy to hear you felt that level of personalization in your experience with us. Thanks for sharing :)
I can't say enough nice things about my experience with Bulldog. I appreciated the free home security inspection provided and after sitting down and speaking to their experts about my options, I had a real sense of confidence in how to protect my home. I was able to customize my own system that fit my needs- without any pressure from the technician. I felt they really cared for my safety which was nice. Thanks Bulldog!
Business response:
Kyle- Thank you for your feedback! Our goal is to help protect families like our own- which is why we make the process all about you! I'm happy to hear you felt that level of personalization in your experience with us. Thanks for sharing :)
I just recently moved here and I have only good things to say about the process of getting my system installed! I had the nicest sales person come to greet me and welcome me to the neighborhood. I am terrible with names, but he was the sweetest, most knowledgable ADT rep. I LOVE the touch screen monitor and all the cameras. The price wasn't as expensive as I was expecting it to be, my sales rep worked with me to get the best price for my budget. Thank you so much!!
Business response:
T.W.- Congrats on your new home and welcome to Texas! I'm so happy to hear you enjoyed your experience with us. We certainly place an emphasis on providing a personalized experience and it's great to hear you felt that. Thanks again!
I just recently moved here and I have only good things to say about the process of getting my system installed! I had the nicest sales person come to greet me and welcome me to the neighborhood. I am terrible with names, but he was the sweetest, most knowledgable ADT rep. I LOVE the touch screen monitor and all the cameras. The price wasn't as expensive as I was expecting it to be, my sales rep worked with me to get the best price for my budget. Thank you so much!!
Business response:
T.W.- Congrats on your new home and welcome to Texas! I'm so happy to hear you enjoyed your experience with us. We certainly place an emphasis on providing a personalized experience and it's great to hear you felt that. Thanks again!
Tyler Stutts provided exceptional customer service, he went as far as to explaining added security and installed wireless cameras on the exterior of my home. Thank you so much! I feel a lot more secure knowing I have full view of my front driveway and the entire back yard ... thank you thank you thank you! My ADT & Ring we're installed on 5 January 2019; I apologize for not remembering the young gentlemen's name (who installed everything), but he was a very knowledgeable and handy with the install. I appreciated his prof... read more
Business response:
Rowena- Thank you so much for sharing feedback on your experience with ADT/Bulldog. I'm so happy to hear you enjoyed it! I'll be sure to share your review with Tyler and Nick (Nick Killian was your Tech). They will be thrilled! Thanks again.
Tyler Stutts provided exceptional customer service, he went as far as to explaining added security and installed wireless cameras on the exterior of my home. Thank you so much! I feel a lot more secure knowing I have full view of my front driveway and the entire back yard ... thank you thank you thank you! My ADT & Ring we're installed on 5 January 2019; I apologize for not remembering the young gentlemen's name (who installed everything), but he was a very knowledgeable and handy with the install. I appreciated his prof... read more
Business response:
Rowena- Thank you so much for sharing feedback on your experience with ADT/Bulldog. I'm so happy to hear you enjoyed it! I'll be sure to share your review with Tyler and Nick (Nick Killian was your Tech). They will be thrilled! Thanks again.
I would give 0 stars if possible.Five months after I cancelled my service due to the fact I was moving AND Bulldogs customer service was horrible. I received calls from a collection agency saying I owed them over $2500. I called Bulldog and they would not let me talk to Management or were they willing to cancel the amount owed. I am over 65 and I guess they just want to cheat old people out of their money. I have filed with the Attorney General's office and strongly suggest others do the same. I never heard from Bulldog from... read more
Would give Zero Stars if I could. Paula Degroot is a Liar. Do not Ever speak with her. She could be in politics how much she lies. After a first disastrous incident that caused two trips to the vet veterinarian because they hurt my Beloved Golden Retriever, their equipment continues to fail. Like Opening scene of Scream 5. Someone is going to Hack into my System and mess my life up. I trusted them. They screwed me over So Bad, and Exploited my Age thinking i'm some Young and Stupid Man.... They're Done.
Business response:
David, we're so sorry to hear about your experience with your Account Manager. Paula has been with us for over 8 years, and though this feedback is surprising, it certainly warrants an investigation. I'll get our VP on that ASAP. I am extremely happy to hear that Michael was able to make everything right and resolve your outstanding issues. I'll be sure to thank him for his stellar service. I'm concerned about your mention of a Technician "hurting your dog". Something like this would have certainly been escalated to manageme... read more
Bulldog Security Services has a 4.2 star rating with 3,018 reviews.
Bulldog Security Services is closed now. It will open tomorrow at 8:00 a.m.